Reviews of Hotel Ambassadeur et Suites 3 stars
3401 boulevard Ste-Anne, G1E 3L4 Quebec City, Canada
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Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewCheck out time was amazing. We were check in late night and staff said check out time is 12:00 pm. Rooms are clean, comfortable and nice.
Pool hours should be extended up to 11:00 pm. We came late night after very long drive and had less than 20 minutes to be in the pool area.
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewde bed is quiet
clean de room and remove the garbage after the first nite maque bde room
Reviewed: 29 August 2025 · Stayed in July 2025
Verified reviewReviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 August 2025 · Stayed in August 2025
Verified reviewBeds
Horrible, super dirty, the water in the bathroom was coffee and the coffee maker had an old capsule on it, the bathroom super dirty. Breakfast not included
Thank you for your comment. We are sorry for this inconvenience. The departments concerned have been notified. In hopes to seeing, you again, The Frontdesk
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 23 August 2025 · Stayed in August 2025
Verified reviewGreat family hotel. Fantastic pool, conveniently located to fast food options, cool playground a five minute walk away, equal distance to Quebec City and the Montmorency falls
Key cards often did not work
Thank you for your comment. We are happy you’ve enjoyed your stay with us. However, we are sorry for this inconvenience and have notified the departments concerned by the situation. In hopes to seeing you again soon, The Frontdesk
Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewReviewed: 15 August 2025 · Stayed in August 2025
Verified reviewGreat spot for our family. Everything is 10 minutes away with good traffic. It's our 2nd time as well. Family of 7 with connecting rooms.
No free breakfast
Thank you for your kind words! We're so glad to hear your family enjoyed staying with us again and that our location worked well for you — it’s always great when everything is just a short drive away. We hope the connecting rooms made your stay more comfortable for your group of seven. While we don’t offer complimentary breakfast, we do hope you found convenient dining options nearby or enjoyed the in-room amenities. We truly appreciate your continued support and look forward to welcoming you back for a third visit soon!
Thank you for your kind words! We're so glad to hear your family enjoyed staying with us again and that our location worked well for you — it’s always great when everything is just a short drive away. We hope the connecting rooms made y… Show more
Reviewed: 14 August 2025 · Stayed in August 2025
Verified reviewKids water splash, Kids pool , Location is great
Ensuite restaurant is quite expensive.
Thank you for sharing your experience with us! We're so pleased to hear your family enjoyed the kids’ splash area and pool — they’re definitely favorites for our younger guests. It's also great to know our convenient location added to your stay. We appreciate your feedback regarding the on-site restaurant pricing. We'll be sure to pass this along to our team as we continuously look for ways to improve the overall guest experience. We hope to have the pleasure of welcoming you and your family back again soon!
Thank you for sharing your experience with us! We're so pleased to hear your family enjoyed the kids’ splash area and pool — they’re definitely favorites for our younger guests. It's also great to know our convenient location added … Show more
Reviewed: 13 August 2025 · Stayed in August 2025
Verified reviewReviewed: 11 August 2025 · Stayed in August 2025
Verified reviewWe had breakfast at Cora's
The toilet in the room was not flushing. We had the management came up twice and then just forget them and fix it our selves We had to pour water in the toilet tank them flush the toilet. We can prove it. Then the room wasn't clean until we left the place. All dirty towels for three days were placed under the sink. We can.prove that too. We were at that place 3019 and the service was a.lot better. Everyone was friendly and accommodating.. We even referred that place to others. Now that will not be so..
Thank you for your comment. We are sorry for this inconvenience. The departments concerned have been notified. In hopes to seeing, you again, The Frontdesk
Reviewed: 11 August 2025 · Stayed in July 2025
Verified reviewReviewed: 10 August 2025 · Stayed in August 2025
Verified reviewLocation near vieux Québec
The noise ( climatisation )
Thank you for your comment. We are happy you’ve enjoyed your stay with us. However, we are sorry for this inconvenience and have notified the departments concerned by the situation. In hopes to seeing you again soon, The Frontdesk
Reviewed: 8 August 2025 · Stayed in August 2025
Verified reviewReviewed: 6 August 2025 · Stayed in August 2025
Verified reviewReviewed: 5 August 2025 · Stayed in August 2025
Verified reviewLocation
Property was very run down AC was extremely loud Tub wouldn’t stop dripping Room wasn’t cleaned when I asked why the girl at the front desk said they didn’t clean the room if our stay was over 2 nights.
Thank you for your comment. We are sorry for this inconvenience. The departments concerned have been notified. In hopes to seeing you again, The Frontdesk
Reviewed: 4 August 2025 · Stayed in August 2025
Verified reviewLack of laundry. Grippy rubberized paint in the kids area of the pool would be nice too, daughter slipped and hit her head.
Thank you for your comment. We are happy you’ve enjoyed your stay with us. However, we are sorry for this inconvenience and have notified the departments concerned by the situation. In hopes to seeing you again soon, The Frontdesk
Reviewed: 4 August 2025 · Stayed in August 2025
Verified reviewExcellent amenities for the children and nice balcony overlooking the pool was amazing.
Sink in bathroom needs draino
Thank you for your comment. We are happy you’ve enjoyed your stay with us. However, we are sorry for this inconvenience and have notified the departments concerned by the situation. In hopes to seeing you again soon, The Frontdesk
Reviewed: 3 August 2025 · Stayed in July 2025
Verified reviewReviewed: 3 August 2025 · Stayed in July 2025
Verified reviewReviewed: 3 August 2025 · Stayed in August 2025
Verified reviewPool area and lobby
Room needed a bit of love.
Thank you for your comment. We are happy you’ve enjoyed your stay with us. However, we are sorry for this inconvenience and have notified the departments concerned by the situation. In hopes to seeing you again soon, The Frontdesk
Reviewed: 2 August 2025 · Stayed in August 2025
Verified reviewComfortable
No water fountain
Thank you for your comment. We are happy you’ve enjoyed your stay with us. However, we are sorry for this inconvenience and have notified the departments concerned by the situation. In hopes to seeing you again soon, The Frontdesk
Reviewed: 2 August 2025 · Stayed in August 2025
Verified reviewLocation only
Customer service, cleanliness, utensils
Thank you for your comment. We are sorry for this inconvenience. The departments concerned have been notified. In hopes to seeing you again, The Frontdesk