Location is very far from downtown, and getting there from downtown requires passing through harsh areas of the city. The laundry machine required Canadian dollars, which the hotel staff told us to buy from the gas station across the road (at a terrible conversion rate). The shower didn't have hot water at all on the first night of our stay, and was only fixed the night after. The staff can be kinder.

Room on the bigger side. Nice breakfast.

Stayed in August 2025

Comfy beds Good breakfast Convenient location Friendly staff

Stayed in August 2025

Breakfast

Location and rooms

Stayed in June 2025

Traffic noise from busy street was right outside our window. The price we paid for an ordinary room was exceptionally high, and the shuttle to cruise port was not available when we needed it. The hotel is not within walking distance of nice restaurants unless you like Chinese or Thai food. We had no car (arrived by air) and wanted a nice steak dinner. We had to settle for Chinese, although the food was good.

The Atrium had a nice breakfast. Front desk staff were very friendly and helpful.

Stayed in August 2025

Over priced Washroom walls were peeling

Comfortable bed and pillows

Stayed in August 2025

Location

Stayed in August 2025

Price

Stayed in August 2025

Shuttle did not apply to downtown area for pick up unless they had someone to drop off at the cruise port. We easily took the bus back though. Breakfast was underwhelming. All bread and carbs, no fresh fruit other than apples. No yogurt toppings. Very bland and plain Jane breakfast fare. Only place to play cards or games with family was in a large lobby/living room area with only coffee tables. Just beyond that is a nice area with tables and chairs that we could not use.

Proximity to cruise port and free shuttle day of cruise. Make sure to sign up early. Good restaurants nearby. Large park across the street. Bus service very close. Large breakfast room.

Stayed in July 2025

We got the impression that maybe the hotel was being refurbished or under new management? Reception staff friendly and helpful - other hotel staff ie in breakfast area, although friendly, appeared like they were new and learning on the job?

Was pleasantly surprised by interior as the exterior appeared very glum. The rooms were comfortable, clean with ample room, beds very comfortable

Stayed in August 2025

The breakfast is not that great but was free. The toilets next to the breakfast location were terrible and in need of a clean. On the other hand rooms are good and clean. We had a group of three adults and while the pull out bed was made up there was only two hand towels and face clothes. Similar for coffee etc, while they knew three where coming seems they didn’t tell room staff.

Ok location, good parking on site. Front desk was helpful when we needed extra tea etc as there were three of us not two.

Stayed in August 2025

Breakfast needs more variety not every morning the same thing. Entrance to basement parking needs fixing, there is a huge bump that could damage the car.

Breakfast needs more variety not every morning the same thing. Entrance to basement parking needs fixing, there is a huge bump that could damage the car.

Stayed in August 2025

The gym needs to be upgrade.

The room are clean 😊

Stayed in August 2025

A bit if a drive from the city but that suited us as it was in a quiet location. We were able to leave our car in the underground carpark for a small charge whilst on our cruise. Free shuttle to the cruise terminal

Stayed in May 2025

No air conditioner in the hall

Cozy and clean

Stayed in July 2025

Room is facing the loading street so a little bit noisy

Good location and facilities

Stayed in June 2025

The rates were quite based on location of 30 minutes from Downtown vancouver

The staff was so accommodating and helpful beyond expectation

Stayed in July 2025

It’s a bit far from downtown

Excellent breakfast included

Stayed in May 2025

It’s look outside

This hotel is very beautiful, it should be categorized as a luxury hotel.but for the looks outside. It was a great experience.

Stayed in July 2025

No walk in shower. Price

Almost everything

Stayed in July 2025

The buildig needs renovation. Very basic gym

It was clean and comfortable and the free parking very convenient. Good conection to the airport and quiet neighborhood with restaurants and facilities

Stayed in June 2025

They charge $21/day for parking.

Decent variety in the breakfast.

Stayed in July 2025

Buffet breakfast is pathetic . They should rethink and have better and more options

Excellent propert , location and customer service

Stayed in July 2025

The air conditioner is very noisy and the breakfast is quite poor, no vegetables at all and even no butter.

Nice and clean room, there is paid parking and the service is good

Stayed in July 2025

The A/C in the room is so noisy that it is impossible to sleep! We experienced that in both our rooms. There is no toilet brush in the bathroom. How should I clean the toilet then? If not me - why was it not cleaned by the service team? The cleaning lady left a wet dirty rag on the table. The check-out time is 11am, what I consider quite early as check-in is 4pm. Hotel cannot offer transport to the airport (even they do have a big van). After the first day we ignored further breakfasts and had them in other restaurants. If you ride from the hotel to the downtown you pass through the street (close to the Chinatown) where hundreds of homeless drug addicted people spend time. We were told they are not dangerous, but it looks really dramatic.

Very good location - the price of this hotel is reasonably lower than in the downtown, while it costs only 20 CAD to get to the center via Uber. There is a breakfast available - quite simple and typical "cheap American hotel style", but - it is. The check-in time is quite late (4pm), but we were allowed to check-in already at 2pm - so great! Also, the hotel allows guests to leave the luggages before or after the stay. Thank you! There is a good, low priced, Vietnamese restaurant opposite street open till 1am, so - go there. Also there are Starbucks and Tim Hortons in a walking distance. A short walk to the big park. Amusement part is being bulit there.

Stayed in July 2025