Reviews of AX Hotel 4 stars

The bed and pillows were uncomfortable. Bed was lumpy. The a/c unit was very loud all night long - good if you need white noise to fall asleep, but noisy for most.

The room was clean and the staff was nice. The location is close to the Mont -Tremblant.

comfortable room - relatively large with attached bathroom - very clean. Requested early checkin and a room on the top floor at booking. Both requests were honored. Enormous car park.

Must do something about breakfast A simple buffet breakfast with some healthy option would be better than the packeted (and expensive) offering available. The hotel does not have proper restaurant - so it’s rather order in or go find something to eat in the near by village - you will need your car.

Location. Spacious room. Allow to bring our bicycles with us in the room for safety. Pool and sauna is such a good way to relax. Great view from the pool side.

Food quality is like cafeteria style, it's quick, taste good enough and let us go back to our activities quickly.

Nice and clean

For the mobile accessibility my husband needed the only complaint would be carpet in the room. It was a little hard for him to move around with the wheels on his walker

Super spacious rooms, plenty of free parking around hotel, quiet zone

AX Hotel was very clean, nicely decorated with a fine swimming pool and a pleasant restaurant/café. In spite of its location close to the main road, it is quietly located with some good restaurants not too far away.

Clean new, comfortable hotel. Enormous car park. Friendly front desk staff. Asked for early check in and a room on the top floor - got both which is very good. Good but small exercise room.

The hotel is little far from the activities of tremblant. The hotel suffers from the lack of decent restaurant. The breakfast is expensive and consists of microwaved items. They really should lay out a simple buffet as they do in even simple hotels. Try to get a room on the top floor at Esther end of the hotel as the rooms can be noisey. I.e. kids running about in the room above - hearing the next door shower. Other than these items a good hotel which is improving in service.

Clean, spacious, and perfect!

The coffee was really nice

The AC was old and difficult to control

a warning to anyone with Ontario Plates, my vehicle was crashed into by likely a drunk driver at night who only decided to double park beside the accident scene after.. staff was not forthcoming with disclosing who the company vehicle belonged to and almost no security cameras on premise. Also surete du quebec officer was not very interested in assisting ‘anglophone’ in their own words.. since ‘no cameras’ even though the violator’s vehicle had very obvious signs of damage in accordance with paint colour and location of damage to their own vehicle. My bumper was crashed into at front corner then damaging vehicle left a gash on both of its own doors and damage to its own bumper. Food was bland for the price and pool seemed pretty dirty. Next morning had breakfast at LoCal around corner and found pieces of glass in our meal 1”x1/2” threw that up! If you’re an english speaker be prepared for a different type of experience than you may be used to.

little to no security cameras

The heated pool ,restaurant, bar everything was 👍 great

Only issue was there was no microwave in whole facility which a very big necessity if ur travelling with kids

The hotel was clean, check-in prompt and location was great

When we returned from our activity, our kitchenette sink had backlogged. When trying to call reception, there was repeatedly no answer, and we were told the phones no longer work. Inconveniently needed to head back to the lobby .to be changed room to a smaller room for the same price. When we were dissatisfied with the smaller room, they attempted to change us once again to again a smaller room. At that point, there was no point for dissagreament. We were tired and wanted to relax, so we settled with the outcome. Not once did the reception clerk offer to come see or get out from the desk for some personal customer care.