Reviews of Basecamp Suites Canmore 4 stars
721, 10th Street, T1W 2V7 Canmore, Canada
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Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewReviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewClose to downtown and very clean.
Need elevator. Missing iron
We appreciate you taking the time to leave a review! We hope to see you again sometime soon.
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewClean, location, quiet
No parking available on site. Was able to pay for parking on the street next to the building
We're so happy to see you enjoyed your stay with us! We hope to see you again in Canmore soon.
Reviewed: 14 August 2025 · Stayed in August 2025
Verified reviewGreat location, easy check in, plenty of space, great kitchen, hot tub!
Dishwasher wasn’t the greatest but everything else was perfect
We really appreciate you taking the time to leave us with your feedback!
Reviewed: 12 August 2025 · Stayed in August 2025
Verified reviewReviewed: 10 August 2025 · Stayed in August 2025
Verified reviewNice clean, modern, functional room.
Terrible WIFI connection. Shower door leaks water onto floor.
Thank you for taking the time to leave us with your feedback! We hope to see you again in Canmore soon.
Reviewed: 10 August 2025 · Stayed in August 2025
Verified reviewReviewed: 7 August 2025 · Stayed in August 2025
Verified reviewLocation, size, beds, price
Kitchen could have more baking sheets since more people can occupy the place. Toaster push down button sometimes doesn't lock down. Same for washing machine, locking pin is not always working
Thanks for taking the time to leave a review! We truly appreciate the feedback so we can work to improve for the future, and I will share your comments with our maintenance team. We hope to welcome you back!
Reviewed: 6 August 2025 · Stayed in August 2025
Verified reviewReviewed: 5 August 2025 · Stayed in June 2025
Verified reviewThe location was amazing and so was the parking. The property was nicely decorated and very well kept.
We are so happy to see that you enjoyed your stay at the Suites! We hope to be able to welcome you back to Canmore in the future.
Reviewed: 2 August 2025 · Stayed in May 2025
Verified reviewReviewed: 28 July 2025 · Stayed in July 2025
Verified reviewLocation
Nothing
Thank you for leaving your feedback, we hope to see you again in Canmore!
Reviewed: 27 July 2025 · Stayed in July 2025
Verified reviewGreat location, convenient to have everything we needed in one room. Staff were really responsive and replied instantly.
The shower would spill out into the bathroom floor that was a bit annoying but otherwise great. Just check to see if parking is included it wasn’t in our studio.
Thank you for your honest review! We hope to be able to welcome you back to Canmore again in the future.
Reviewed: 26 July 2025 · Stayed in July 2025
Verified reviewReviewed: 26 July 2025 · Stayed in July 2025
Verified reviewExcellent clean hotel, quick virtual check in and checkout. Free onsite parking. Close to main city centre and attractions. Room and whole apartment were spacious. Kitchen had every thing. Clean and fully loaded bathrooms. Every thing was fantastic. Strongly recommended.
Apper bed of the bunk bed had hairs left on the bed sheet. Cleaning needs to be improved.
We really appreciate you taking the time to leave a review! We apologize about the cleanliness in the bunk bed, and I have shared that with our Housekeeping team. We hope to welcome you back to Canmore again sometime in the future!
Reviewed: 23 July 2025 · Stayed in July 2025
Verified reviewGood location.
The worst check-in we ever had. We arrived late. Email check-in did not work, we got no information why not. The phone number provided at the property got us to someone who, as she claimed, had nothing to do with that property. She gave us another phone number, where another person claimed to have nothing to do with that property, but would help us. Apparently the passport copy we sent them wasn't enough, nor the credit card they already had on file. It took us almost an hour to get into the apartment. The table in the apartment is too big, once you open the sofa you can't move around. Alarm went off during the night of one of the cars parked on the property under our apartment.
Thank you for sharing your experience with us. We apologize for the confusion regarding your check in with our team, and I will share it with them so we can improve for future stays. We do hope to welcome you back to Canmore again in the future.
Thank you for sharing your experience with us. We apologize for the confusion regarding your check in with our team, and I will share it with them so we can improve for future stays. We do hope to welcome you back to Canmore again in the fu… Show more
Reviewed: 22 July 2025 · Stayed in July 2025
Verified reviewReviewed: 21 July 2025 · Stayed in July 2025
Verified reviewLocation. Felt safe and easy access for a sole traveller without a car.
Wifi was terrible
Hi Briony Thank you for sharing your thoughts and feedback. We are glad you enjoyed your stay and sorry to hear that the Wi-Fi did not meet your expectations during your stay. We understand how important a reliable connection is and apologize for the inconvenience. We hope to see you again in the future for an even better experience.
Hi Briony Thank you for sharing your thoughts and feedback. We are glad you enjoyed your stay and sorry to hear that the Wi-Fi did not meet your expectations during your stay. We understand how important a reliable connection is and apolog… Show more
Reviewed: 20 July 2025 · Stayed in July 2025
Verified reviewReviewed: 18 July 2025 · Stayed in July 2025
Verified reviewReviewed: 17 July 2025 · Stayed in July 2025
Verified reviewClean, lots of room, great location & affordable.
No iron or ironing board.
Thank you for the wonderful review and feedback! We hope your enjoyed your time in Canmore and wish to welcome you back again in the future.
Reviewed: 13 July 2025 · Stayed in July 2025
Verified review