Reviews of Rodeway Inn & Suites 3 stars
1200 Rogers Way, V1S 1N5 Kamloops, Canada
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Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewBreakfast
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewBreakfast was adequate, bread for toast, cereal, pastry, juice, coffee. Not much choice.
Room location was right on a lane between Rodeway and the Ramada entrance next door. A bit noisy.
Dear Marcia, Thank you for taking the time to share your feedback, and for choosing to stay with us. We're glad to hear that our staff made a positive impression and that your stay was comfortable and met your needs. We appreciate your comments regarding the breakfast while we offer a light continental selection designed for convenience, we’re always exploring ways to improve where possible. Regarding the noise, we understand that the location of some rooms near the shared lane can occasionally be affected by outside activity. While we do our best to place guests in the quietest rooms available, external noise from neighboring properties and public areas is, unfortunately, beyond our control. We always encourage guests to let us know during their stay so we can look into room relocation if needed and available. Thank you again for your balanced review. We hope to welcome you back in the future for an even better experience. Warm regards, Rodeway Inn & Suites
Dear Marcia, Thank you for taking the time to share your feedback, and for choosing to stay with us. We're glad to hear that our staff made a positive impression and that your stay was comfortable and met your needs. We appreciate you… Show more
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified reviewBreakfast was a nice touch. Rooms were super clean and comfortable! Staff was very nice!
One of the doors in the room wouldn’t lock but we were able to use the other lock from inside and staff were quick to apologize and say they’d fix it.
Dear Tammy, Thank you so much for your kind and thoughtful review! We’re delighted to hear that you enjoyed your stay with us and appreciated the cleanliness, comfort, and service our team provided. It’s also great to know that the breakfast and our staff made a positive impression on you. We sincerely apologize again for the issue with the door lock, and we appreciate your understanding and patience. Please rest assured that it has been addressed to ensure the comfort and safety of all our guests. It was a pleasure having you, and we hope to welcome you back again soon! Warm regards, Rodeway Inn & Suites
Dear Tammy, Thank you so much for your kind and thoughtful review! We’re delighted to hear that you enjoyed your stay with us and appreciated the cleanliness, comfort, and service our team provided. It’s also great to know that the breakfa… Show more
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewLocation was great and easy to find. The breakfast was good, well presented and fresh.
The jacuzzi tub wasn’t working but we were compensated for that.
Dear Graham, Thank you so much for taking the time to share your experience with us! We're thrilled to hear that your stay exceeded expectations and that you found everything, from the cleanliness and comfort to the breakfast and location, so enjoyable. We do apologize again for the issue with the jacuzzi tub, but we’re glad the compensation was satisfactory. Your understanding is greatly appreciated, and we’re already working to ensure it’s fully operational for future guests. It was a pleasure hosting you, and we hope to welcome you back again soon! Warm regards, Rodeway Inn & Suites
Dear Graham, Thank you so much for taking the time to share your experience with us! We're thrilled to hear that your stay exceeded expectations and that you found everything, from the cleanliness and comfort to the breakfast and locat… Show more
Reviewed: 14 August 2025 · Stayed in August 2025
Verified reviewClean room. Nice staff!!!
Dear Henry, Thank you so much for your kind words and for taking the time to share your feedback! We’re thrilled to hear that you found our staff friendly and the room clean and comfortable. Your perfect scores for staff, comfort, and value for money mean a lot to us! We also appreciate your comments on cleanliness, location, and facilities, your insights help us continue to improve. We hope to welcome you back again soon for an even better experience. Warm regards, Rodeway Inn & Suites
Dear Henry, Thank you so much for your kind words and for taking the time to share your feedback! We’re thrilled to hear that you found our staff friendly and the room clean and comfortable. Your perfect scores for staff, comfort, and valu… Show more
Reviewed: 12 August 2025 · Stayed in July 2025
Verified reviewReviewed: 11 August 2025 · Stayed in August 2025
Verified reviewGreat location, within walking distance of Tim Hortons, Save on Foods, a mall, restaurants, and drugstore. The room was spacious, the bed, pillows, and duvet were very comfortable, and the shower had good pressure and temperature. The receptionist was very friendly and helped us when needed. Breakfast was surprisingly good, with coffee, cream, juice, bread, croissants, muffins, yogurt, apples, bananas, cereal, jam, and butter.
The room wasn't very clean. I'm not picky and I've definitely been to worse places, but I'm just posting it to warn that you might need to wash all the kitchen utensils and inspect the bath towels before using them. The air conditioning is also very noisy, but it works well to keep the room cool. And the toilet was clogged when we arrived, but they fixed the issue quickly.
Dear Natália, Thank you for your thoughtful review and for highlighting both the positives and areas where we can improve. We’re delighted you enjoyed the comfort of the room, our convenient location, and the service provided by our front desk team, as well as the variety offered at breakfast! Regarding your note on the towels and linens, we want to assure you that all of our linens are thoroughly cleaned using professional-grade detergents and sanitizing chemicals. However, despite our best efforts, some stains especially from makeup, oils, or certain dyes can be stubborn and may not come out completely, even after multiple washes. Please know that anything not up to standard can always be replaced upon request, and we encourage guests to let us know right away so we can make it right. Thank you again for your honest feedback. It helps us improve, and we truly hope to have the opportunity to welcome you back again soon! Warm regards, Rodeway Inn & Suites
Dear Natália, Thank you for your thoughtful review and for highlighting both the positives and areas where we can improve. We’re delighted you enjoyed the comfort of the room, our convenient location, and the service provided by our front… Show more
Reviewed: 8 August 2025 · Stayed in August 2025
Verified reviewReviewed: 7 August 2025 · Stayed in August 2025
Verified reviewReviewed: 6 August 2025 · Stayed in August 2025
Verified reviewLocation was good. Breakfast not so much
Letting people know there were no elevators to 2nd floor. I realize it is an older motel, but it was hard bring bags up large flight of stairs. Perhaps ask when booking if patrons prefer 1st level as no elevator to 2nd
Dear Guest, Thank you for your feedback. We're glad to hear you found our location convenient and the value for money exceptional, something we work hard to provide. As noted, our property is a classic-style motel and does not feature elevators. This is clearly stated in our listing and at check-in, but we understand it may still come as a surprise to some. We always do our best to accommodate requests for ground-floor rooms when asked, a quick note during booking would have helped us better meet your needs. While we appreciate all feedback, we also believe fairness is important. Our team works hard to offer clean, comfortable, and affordable accommodations, and judging by your perfect scores on value and comfort, it seems we succeeded in most areas. We hope that if you choose to stay with us again, you'll consider reaching out ahead of time so we can make your stay even smoother. Best regards, Rodeway Inn & Suites
Dear Guest, Thank you for your feedback. We're glad to hear you found our location convenient and the value for money exceptional, something we work hard to provide. As noted, our property is a classic-style motel and does not feature… Show more
Reviewed: 6 August 2025 · Stayed in July 2025
Verified reviewReviewed: 31 July 2025 · Stayed in July 2025
Verified reviewReviewed: 30 July 2025 · Stayed in July 2025
Verified reviewSimple but good breakfast. Perfect for a quick start.
Dear Barry, Thank you for taking the time to share your feedback and for staying with us. We're glad to hear that you found our location convenient and appreciated the value for money we offer. It’s also great to know you enjoyed our simple breakfast, perfect for getting the day started right! We’ve noted your scores on staff, cleanliness, and comfort, and we’ll continue working to improve these areas for an even better guest experience in the future. We hope to welcome you back again soon! Best regards, Rodeway Inn & Suites
Dear Barry, Thank you for taking the time to share your feedback and for staying with us. We're glad to hear that you found our location convenient and appreciated the value for money we offer. It’s also great to know you enjoyed our s… Show more
Reviewed: 29 July 2025 · Stayed in July 2025
Verified reviewBreakfast was typical of the style of North American hotel. Outside of the building presented a little grubby, could do with a scrub and a paint. Room was clean a tidy. My only complaint is the air conditioner was about as loud as an aircraft taking off, seems to always be the same In Canadian and American Motels. Will they ever get it right? So slept with the widow open and aircon off. You need a car as it is about 10 minute drive to the city centre. Other than that, was happy with the room and price
Noisy Air Conditioner
Dear Brent, Thank you for sharing your detailed feedback following your recent stay with us. We're pleased to hear that you found the room clean and tidy, and that you felt it offered good value for the price. We sincerely apologize for the inconvenience caused by the air conditioner. We completely understand how disruptive a noisy unit can be, and your comment has been noted for our ongoing maintenance and upgrade planning. Providing a comfortable and restful environment is very important to us. We also appreciate your observations regarding the building exterior and will pass them along to our maintenance team, appearance matters, and we want to make a positive impression from the moment guests arrive. Thank you again for your honest review. We’re glad you were happy with your overall experience, and we hope to welcome you back in the future with improvements in place. Warm regards, Rodeway Inn & Suites
Dear Brent, Thank you for sharing your detailed feedback following your recent stay with us. We're pleased to hear that you found the room clean and tidy, and that you felt it offered good value for the price. We sincerely apologize f… Show more
Reviewed: 24 July 2025 · Stayed in July 2025
Verified reviewFriendly staff, nice breakfast, spacious and clean room
Dear Ashley, Thank you so much for taking the time to share your experience following your recent stay with us. We’re thrilled to see your 9.0 rating and absolutely delighted by your kind words! We’re especially pleased that you enjoyed the friendly service from our staff, the breakfast offerings, and the spacious, clean room. Providing a comfortable, welcoming environment is something we take great pride in, and it's wonderful to hear we delivered on that during your stay. We also noted your score of 7.5 for Value for Money, and we truly appreciate the honest feedback. We’re continuously looking at how we can improve the overall guest experience while ensuring every guest feels they receive excellent value for their stay. Thank you once again for choosing to stay with us. We hope to welcome you back the next time you’re in Kamloops and aim for a perfect 10 across the board! Warm regards, Rodeway Inn Kamloops
Dear Ashley, Thank you so much for taking the time to share your experience following your recent stay with us. We’re thrilled to see your 9.0 rating and absolutely delighted by your kind words! We’re especially pleased that you enjoyed t… Show more
Reviewed: 23 July 2025 · Stayed in July 2025
Verified reviewEasy to get to. Lots of amenities.
Maintenance of room could be better. Breakfast was minimal.
Dear Laura, Thank you so much for taking the time to share your feedback and for rating us so highly across many aspects of your stay. We’re thrilled to hear that you found great value for money, appreciated our convenient location, and enjoyed the amenities we offer. We also appreciate your constructive comments regarding the room maintenance and breakfast. Your feedback helps us identify areas for improvement, and we’ll certainly take it into consideration as we work to enhance the guest experience. It was a pleasure having you with us, and we hope to welcome you back again soon! Warm regards, Rodeway Inn & Suites
Dear Laura, Thank you so much for taking the time to share your feedback and for rating us so highly across many aspects of your stay. We’re thrilled to hear that you found great value for money, appreciated our convenient location, and en… Show more
Reviewed: 21 July 2025 · Stayed in July 2025
Verified reviewWe had a big, surprisingly spacious room. It was well-appointed with a writing desk, very comfy bed, good fridge and microwave. The location was perfect for us as it was close to the highway as well as shopping, notably Costco and Canadian Tire (which was timely as we had a problem with our vehicle but were able to get an appointment the next morning and then we were on our way). A special shout-out to Jyeshtha who checked us in. She has a lovely lively manner, putting my wife and I at ease. We arrived later than our expected time, but Jyeshtha was courteous and helpful through the process. Later, she called us at our room after we settled in to make sure everything was all right.
The motel's exterior looks quite rough. It seems to be undergoing renovations, but this doesn't make for a good first impression. I think this is one of the first motels in this area. There appears to be a great deal of construction of new accommodation around the Rodeway, which makes the rough exterior look even more worn. The new hotel just behind the Rodeway totally takes away from any view (probably in an earlier day, there was a terrific view of the valley that Kamloops is located in; not anymore). Still, the rough exterior does make for a surprise as we had absolutely no complaints about our room, which we really liked (as noted above). We knew there was a continental breakfast. It was acceptable.
Dear Maurice, Thank you so much for taking the time to share your detailed review of your recent stay with us. We truly appreciate your kind words and your balanced feedback. We're delighted to hear that you and your wife found the room spacious, comfortable, and well-equipped for your needs. It's great to know the location worked well for your travel plans, and we’re especially pleased that Jyeshtha made such a positive impression, she will be thrilled to receive your special mention! We also sincerely appreciate your honest comments regarding the exterior appearance of our property. You're absolutely right, we are currently undergoing renovations to enhance the guest experience, including improving the exterior and common areas. While the surrounding development has changed the landscape, our goal is to ensure the comfort and satisfaction of our guests inside remains second to none. Thank you again for your thoughtful feedback. We hope to have the opportunity to welcome you back in the future and offer an even better stay. Warm regards, Rodeway Inn & Suites
Dear Maurice, Thank you so much for taking the time to share your detailed review of your recent stay with us. We truly appreciate your kind words and your balanced feedback. We're delighted to hear that you and your wife found the ro… Show more
Reviewed: 18 July 2025 · Stayed in July 2025
Verified reviewAircondition and heating is working. Bad was comfort and clean.
There was some light mess on floor. Chair was old ald a little bit in bad condition. Breakfast for people from Europe are for first time very bad and "nothing" is there.
Dear Miroslav, Thank you for your feedback and for highlighting both the positives and areas we can improve. We’re glad to hear you found the bed comfortable, clean, and appreciated the value for money, as well as our hardworking staff! Regarding your comments on cleanliness and the chair condition, we apologize if things weren’t up to standard. We’ll make sure to double-check that room to ensure it meets the expectations we aim to uphold. As for the breakfast, while taste is subjective and we understand that preferences vary, we would like to point out that we do offer a continental breakfast every morning from 6:00 to 9:30 AM, which includes a variety of options that many guests enjoy. It might not be a full European spread, but “nothing” is definitely a bit of a stretch. 😊 We appreciate you staying with us and hope to welcome you again with an even better experience. Kind regards, Rodeway Inn & Suites
Dear Miroslav, Thank you for your feedback and for highlighting both the positives and areas we can improve. We’re glad to hear you found the bed comfortable, clean, and appreciated the value for money, as well as our hardworking staff! R… Show more
Reviewed: 18 July 2025 · Stayed in July 2025
Verified reviewThe bed was comfortable, and the staff were pleasant.
I'm not sure if it was the temperature outside, but when the A/C kicked on and we had any lights on the breaker would flip. This happened about 3 times on out 5 night stay. Whenever my wife needed to blow dry her hair, we had to shut off the A/C.
Dear Adam, Thank you for taking the time to share your experience. We’re glad to hear you found the bed comfortable and that our team left a positive impression during your stay, we always appreciate kind words about our staff! We’re sorry to hear about the electrical issue you encountered with the A/C and lights. This is certainly not the experience we aim to provide, and we understand how inconvenient that must have been, especially over several nights. While this is not a common occurrence, we truly appreciate you bringing it to our attention and will be having our maintenance team inspect the room thoroughly to prevent this from happening again. Thank you again for your stay and for pointing out both the positives and areas we can improve. We hope to welcome you back in the future with a smoother and even more comfortable experience. Warm regards, Rodeway Inn & Suites
Dear Adam, Thank you for taking the time to share your experience. We’re glad to hear you found the bed comfortable and that our team left a positive impression during your stay, we always appreciate kind words about our staff! We’re sorr… Show more
Reviewed: 14 July 2025 · Stayed in July 2025
Verified reviewReviewed: 13 July 2025 · Stayed in July 2025
Verified reviewReviewed: 11 July 2025 · Stayed in July 2025
Verified reviewReviewed: 10 July 2025 · Stayed in June 2025
Verified reviewNot much, in the way of breakfast. It needed some kind of protein, Eggs/ Sausage/Ham, etc.
Breakfast
Dear Daniel, Thank you for your detailed feedback and for rating us so highly across all categories, we truly appreciate it! Regarding breakfast, we hear you. While we aim to provide a light continental option, we understand that a heartier choice with protein would better meet the expectations of many guests. Your suggestion is valid, and it's something we're actively considering for future improvements. Thanks again for staying with us, we'd love to welcome you back with an even better breakfast next time! Warm regards, Rodeway Inn & Suites
Dear Daniel, Thank you for your detailed feedback and for rating us so highly across all categories, we truly appreciate it! Regarding breakfast, we hear you. While we aim to provide a light continental option, we understand that a hearti… Show more
Reviewed: 10 July 2025 · Stayed in June 2025
Verified review