Reviews of Crowne Plaza Saint John Harbour View by IHG 4 stars
10 Portland Street, E2K 4H8 Saint John, Canada
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Reviewed: 3 September 2025 · Stayed in August 2025
Verified reviewBreakfast was delicious as was our dinner. That breakfast was my favourite meal of our trip.
The bathroom in our room was a little stinky and that was offputting.
Reviewed: 3 September 2025 · Stayed in September 2025
Verified reviewReviewed: 2 September 2025 · Stayed in September 2025
Verified reviewThe bed was a king, soft yet also firm, great sheets
Hi Lisa, We’re glad you enjoyed the comfort of our king-sized bed and luxurious sheets. Creating a restful and relaxing environment is important to us, and it’s wonderful to hear we hit the mark for you. We hope to welcome you back for another cozy stay soon! - The Staff at Crowne Plaza Saint John Harbour View
Hi Lisa, We’re glad you enjoyed the comfort of our king-sized bed and luxurious sheets. Creating a restful and relaxing environment is important to us, and it’s wonderful to hear we hit the mark for you. We hope to welcome you back for ano… Show more
Reviewed: 2 September 2025 · Stayed in August 2025
Verified reviewReviewed: 1 September 2025 · Stayed in August 2025
Verified reviewEverything is good and we are happy to choose this hotel.
Dear Xinghai, Thank you so much for your kind words! We’re thrilled to hear that everything met your expectations and that you were happy with your decision to stay at Crowne Plaza Saint John Harbour View. It was our pleasure to have you with us, and we hope to welcome you back again soon for another great experience. Warm Regards, Crowne Plaza Management
Dear Xinghai, Thank you so much for your kind words! We’re thrilled to hear that everything met your expectations and that you were happy with your decision to stay at Crowne Plaza Saint John Harbour View. It was our pleasure to have you … Show more
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewClose to ferry
Dirty. Curtains didn’t close. Rough crowd. Tough neighborhood
Hi Robert, We appreciate your feedback and are glad you found our location convenient for the ferry. We’re sorry to hear about the cleanliness and maintenance issues you encountered, as well as your concerns about the neighborhood. Your comments are important to us, and we’ll address these matters to enhance our guests' experience. Thank you for bringing this to our attention. - The Staff at Crowne Plaza Saint John Harbour View
Hi Robert, We appreciate your feedback and are glad you found our location convenient for the ferry. We’re sorry to hear about the cleanliness and maintenance issues you encountered, as well as your concerns about the neighborhood. Your co… Show more
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewHi Vera, We’re glad you found most of your stay satisfactory, but we’re sorry to hear about the issue with the room temperature. Your comfort is important to us, and we appreciate you bringing this to our attention. We’ll ensure our maintenance team looks into the air conditioning to prevent future inconveniences. We hope to welcome you back for a more comfortable experience. - The Staff at Crowne Plaza Saint John Harbour View
Hi Vera, We’re glad you found most of your stay satisfactory, but we’re sorry to hear about the issue with the room temperature. Your comfort is important to us, and we appreciate you bringing this to our attention. We’ll ensure our mainte… Show more
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewClean room, good breakfast. The staff are nice, especially the front desk staff and the guys from the Family Entertainment Centre.
Used towels in the swimming pool area are placed every where. Need the sign note to remind the users to place it in the right place, or the staff should check and clean it up more often.
Hi Tess, We’re pleased to hear you enjoyed your stay and appreciated our clean rooms and breakfast. Our team, especially at the front desk and Family Entertainment Centre, will be thrilled to hear your kind words. We understand your concern about the used towels in the pool area and will address this to enhance our guests' experience. Your feedback is invaluable in helping us maintain a welcoming environment. - The Staff at Crowne Plaza Saint John Harbour View
Hi Tess, We’re pleased to hear you enjoyed your stay and appreciated our clean rooms and breakfast. Our team, especially at the front desk and Family Entertainment Centre, will be thrilled to hear your kind words. We understand your concer… Show more
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewReviewed: 15 August 2025 · Stayed in August 2025
Verified reviewReviewed: 14 August 2025 · Stayed in August 2025
Verified reviewCleanliness
Noisy neighbours
Hi Romain, We’re pleased to hear you appreciated the cleanliness of our hotel. We understand how important a peaceful environment is and regret that noise from neighboring rooms affected your stay. Your feedback is valuable, and we’ll look into ways to improve sound control. Thank you for sharing your experience with us. - The Staff at Crowne Plaza Saint John Harbour View
Hi Romain, We’re pleased to hear you appreciated the cleanliness of our hotel. We understand how important a peaceful environment is and regret that noise from neighboring rooms affected your stay. Your feedback is valuable, and we’ll look… Show more
Reviewed: 12 August 2025 · Stayed in July 2025
Verified reviewReviewed: 11 August 2025 · Stayed in June 2025
Verified reviewReviewed: 11 August 2025 · Stayed in August 2025
Verified reviewReviewed: 11 August 2025 · Stayed in August 2025
Verified reviewReviewed: 10 August 2025 · Stayed in July 2025
Verified reviewIt was very convenient to the Harbor Passage Trail.
There was no silverware in the room, despite having a microwave and refrigerator. A spoon would have been greatly appreciated.
Your comment is both helpful and appreciated, and we understand how even small details like having a spoon can make a big difference in your stay. Please rest assured that we are reviewing this with our team to ensure a more comfortable and well-equipped experience for all our guests moving forward. We hope to have the pleasure of welcoming you back in the future and providing an even better experience. Warm regards, Crowne Plaza Saint John Harbour View
Your comment is both helpful and appreciated, and we understand how even small details like having a spoon can make a big difference in your stay. Please rest assured that we are reviewing this with our team to ensure a more comfortable an… Show more
Reviewed: 7 August 2025 · Stayed in August 2025
Verified reviewIt was super clean and comfortable. Employees were very nice and always helpful.
Was a bit of a walking distance to downtown.
Hi Rosa, We’re pleased to hear you enjoyed your stay and found our rooms clean and comfortable. Our team takes pride in being helpful and friendly, and your kind words mean a lot to us. We understand the walk to downtown might have been a bit long, and we appreciate your feedback. We hope to welcome you back for another pleasant visit soon. - The Staff at Crowne Plaza Saint John Harbour View
Hi Rosa, We’re pleased to hear you enjoyed your stay and found our rooms clean and comfortable. Our team takes pride in being helpful and friendly, and your kind words mean a lot to us. We understand the walk to downtown might have been a … Show more
Reviewed: 7 August 2025 · Stayed in August 2025
Verified reviewReviewed: 6 August 2025 · Stayed in August 2025
Verified reviewClean and good location
Nothing
Hi Jin, We’re pleased to hear you enjoyed your stay and appreciated our clean facilities and convenient location. Your positive feedback about our service means a lot to us. We strive to provide a seamless experience for all our guests. - The Staff at Crowne Plaza Saint John Harbour View
Hi Jin, We’re pleased to hear you enjoyed your stay and appreciated our clean facilities and convenient location. Your positive feedback about our service means a lot to us. We strive to provide a seamless experience for all our guests. … Show more
Reviewed: 5 August 2025 · Stayed in August 2025
Verified review