The check in was a bit confusing with a few different companies using the property. There was nooone on the desk initially when we arrived …and we weren’t offered any maps or information on the area. The corridor areas are more tired.

The studio was lovely. It has obviously been renovated and is super fresh and clean… apart from the bathroom but that was acceptable. Had a lovely view over the pool. Katrina, the manager, was very accommodating and great with communication. The location was just right for us.

Stayed in June 2025

Paying for parking.

Easy location and walking distance to main center. Friendly staff. Room was great and included all utensils for self catering. Room clean and nicely presented. Great view of outdoor pool.

Stayed in June 2025

The lady at the front desk was nonchalant and inattentive and was constantly on her phone. When we called from the room to the front desk, no one answered. Washing machine was out of order and there was no signage, leaving our clothes wet and soggy and the machine took our money. Staff was rude and claimed it was not her responsibility to fix. No housekeeping as the unit belongs to an independent owner. Lacked some attention to details - one packet of coffee for a 2 night stay, a QR code that doesn’t work to introduce to the place, moldy dark hallways and paid parking that is not specified in the details.

The unit itself is well maintained and furnished and has everything we need for a comfortable 2 night stay. Katrina is a lovely and responsible host.

Stayed in June 2025

Nothing

Lovely property in a great location. Had fridge, toaster, kettle and coffee machine along with microwave. All what we required. Very quiet and had the pool and hot tubs to use. The tv had a great selection of programmes and the bed was very comfortable. Would definitely stay here again 😀

Stayed in May 2025

Perfect spot for a weekend in Whistler, great location, clean and fully staked kitchenette.

Stayed in March 2025

Heating is very noisy and hottubs were always busy. Too small for size of complex.

Clean and tidy. Good coffee and tea making facilities.

Stayed in February 2025

cleaning fee too expensive

Location was great. and NO parking ticket was issued!

Stayed in December 2024

Room was perfect size and nice view of the pool

Stayed in August 2024

Clean Well set up

Stayed in October 2024

We stayed for two nights and were extremely satisfied with our experience. Our suite was clean, comfortable, and made us feel right at home. The staff were friendly, attentive, and always ready to help. We also enjoyed relaxing in the hot tub, which added to the overall comfort of our stay. Highly recommended!

Stayed in October 2024

No restaurant.

The art in my room was a delight. Particularly the little bronze climbers on the wall.

Stayed in October 2024

I’ve stayed at the Cascade many times, but this cute studio completely blew me away. It’s so well-appointed, thoughtful, and super cozy. I will definitely be back! So far, it’s my favourite unit. I love the view of the mountains and pool. The host was also very friendly and helpful.

Stayed in September 2024

When we rocked up we were told there was no cleaning. This was no mentioned in the add and we requested to have the room cleaned once while in the middle of our stay because form our snow boots it’s a very small room we were stepping on rocks from the outside of the stay which we brought in. The room definitely needed a clean after we requested we were handed a broom to clean our selfs and we brought all this cold fridge food to find our fridge was broken and we reception and they fixed it and went into our room when we were not there which I wasn’t happy about and then transferred our personally items into a another fridge and our travel magnet got lost in the mean time which I was so excited to take back to my country we got it up in the mountains at balckcomb which we did the gondola only one day so we couldn’t replace it and the staff had admitted to loosing it I just don’t think they should have gone in our room with out us knowing because things got lost. The receptionist were very focused on their gossip over serving customers. Definitely was not worth what we paid and to top it off we looked at staying in the hotel seperate from this booking or room and there was a two bedroom with a fireplace so much bigger than what we got and it came with room service for 180 cad a night so nearly 4 times cheaper than what we paid and you got a lot more service and room. Definitely not happiest customer

The location was good was the snow was amazing to wake up too

Stayed in January 2025

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Stayed in June 2025

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Stayed in August 2025

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Stayed in June 2025

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Stayed in May 2025

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Stayed in May 2025

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Stayed in April 2025

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Stayed in March 2025

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Stayed in January 2025

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Stayed in January 2025

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Stayed in July 2024

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Stayed in March 2025