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  5. Reviews of Auberge Château Des Tourelles

Reviews of Auberge Château Des Tourelles 3 stars

212 rue St-Jean, G1R 1P1 Quebec City, Canada

#48 of 110 hotels in Quebec City

Guests' Choice

Review score

Based on 256 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.8

  • Location

    8.9

  • Facilities

    8.1

  • Staff

    7.9

  • Value for money

    8.1

  • Free WiFi

    9.1

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Showing 1 – 25

  • Reviewed: 19 August 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 2 nights

    We got the room number 8, it was a bit hard to find. there is no indication where the room number 8 was located. We spent a bit to find the room. You have to pass the dinning room to find the room, it's not next to the other rooms at all.

    The location was pretty good! The room was very clean as well. They prepared whatever you need in the room.

    Stayed in June 2025

  • Reviewed: 19 August 2025

    9.0
    Delightful boutique hotel in Quebec City
    • Leisure trip
    • Group
    • Superior Suite with Jacuzzi and Terrace
    • Stayed 4 nights

    We were fine with this, but note that hotel doesn't have an elevator and the stairs are pretty narrow, so if you have heavy bags or mobility issues it's probably not the right choice.

    This hotel was a delight. We loved our room, which had lots of space and two comfortable beds, and we especially loved the private deck with a view of the city. The decor is unique and homey throughout the hotel and everything is very clean and organized. You have access to everything you need in the communal kitchen/living area (except more coffee pods, which would have been nice). Check-in was smooth with clear instructions. The area was also wonderful, with lots of cafes, shops, and restaurants all along the street heading towards the Old Town (which was a half hour walk away so we walked most of the places we went). I'd absolutely stay here again!!

    Stayed in July 2025

  • Reviewed: 14 August 2025

    8.0
    Had a great stay. Amazing location, good value
    • Leisure trip
    • People with friends
    • Studio with Kitchen
    • Stayed 2 nights
    • Submitted via mobile

    No staff on site. Confusing layout.

    Great location - close to shops, restaurants and Old Quebec. Spacious unit. Small kitchenette.

    Stayed in August 2025

  • Reviewed: 23 July 2025

    8.0
    good but more like Airbnb than a hotel.
    • Leisure trip
    • Family with young children
    • Studio with Kitchen
    • Stayed 2 nights
    • Submitted via mobile

    narrow stairs. old building.

    good location. rooftop. digital doorlock.

    Stayed in July 2025

  • Reviewed: 18 July 2025

    8.0
    A Real Sense of Community
    • Leisure trip
    • Solo traveller
    • Standard Room
    • Stayed 2 nights

    It's not for everybody: - You'll need a phone. No one is here to check you in. Heck, you can't even get in without a code. The All-Virtual thing may be off-putting to some folks. - Location: It's an easy walk, but it's still a hike to Old Town. Again, it depends on what you're looking for. I really liked it. - The roof top deck could use some TLC. I'll take having one over not having one, but since it's there, maybe spruce it up a bit. - Takes you a little time to acclimate. Like I said, a code here, a code there, a sign here a sign there - fumbling your way around can feel like a bit much at first.

    The highlights: - Clean, comfortable and cozy room. It's a little dated, but that simply adds to the charm. The shower was impressive for the age of the property. - Location: This is a tricky one. Depends on who you are, really. It's at the very end of the touristy area, which makes it easy to walk to old town (12-15min), the strip (as I like to call it) up Rue Saint Jean, and a preferred locals spot about 7min away (Av. Cartier). - The little dinning room common area was a nice touch. One day it rained hard for 2-3hrs, so I just looked out the window, drank my tea and caught up on emails. - Roof top view. - Convenient store right downstairs. - Many different types of restaurants near by - some even Michelin level.

    Stayed in July 2025

  • Reviewed: 17 July 2025

    9.0
    Charming hotel within walking distance of all Quebec City has to offer
    • Leisure trip
    • Family with young children
    • Superior Suite with Jacuzzi and Terrace
    • Stayed 2 nights
    • Submitted via mobile

    No lift, but we knew about that in advance

    Very quaint rooms and we had a lovely balcony to enjoy our evening drinks. Short walk to Cartier Avenue and the old town is literally on the same road. We used the parking at the back of the hotel for the car.

    Stayed in July 2025

  • Reviewed: 7 July 2025

    9.0
    An enjoyable 10days in this comfortable, cosy Auberge
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 10 nights
    • Submitted via mobile

    Location was great. Great cafes nearby. Bus stop right outside the Auberge. Although we never saw the hosts, there was instant communication back whenever I texted them with a question.

    Stayed in June 2025

  • Reviewed: 7 July 2025

    8.0
    Quaint and historic
    • Leisure trip
    • Family with young children
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    Only stairs, no lift but managed without issue. My 81 year mother managed so not to much of issue.

    Quaint hotel in great location. Roof top was fab.

    Stayed in July 2025

  • Reviewed: 30 June 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 3 nights
    • Submitted via mobile

    The stairs

    Location

    Stayed in June 2025

  • Reviewed: 19 June 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 1 night

    Strong musty smell in the room.

    Proximity to the Old City, on a street with lots of dining options. Very comfortable bed. Although there is no staff present, check-in and check-out process was easy and messages with instructions are clear and questions are responded very promptly.

    Stayed in June 2025

  • Reviewed: 17 June 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Room
    • Stayed 2 nights
    • Submitted via mobile

    Sink for handwash was in bedroom rather than shower/toilet room which disturbed other guest in room at night. Also glass door in bathroom meant bedroom too bright when one was using toilet facility. There was a slight odour from shower drain in room which persisted and I sent a text to contact number to advise but received no reply

    Location was great, short and safe 10 minute walk to city wall. Apartment 4 was plenty big and airy with balcony. Check-in and access with codes was easy. Parking instructions and information was easy to follow

    Stayed in June 2025

  • Reviewed: 4 June 2025

    8.0
    Great location, quiet and comfortable
    • Leisure trip
    • Group
    • One-Bedroom Apartment
    • Stayed 8 nights

    There was no microwave in the kitchen. That would have been nice. Bathroom is quite small and old. The tile in the bathroom needs to be replaced. The price paid was a little high compared to other similar places that were better located.

    Location was great. Very quiet. Saint-Jean offers easy access to most desired restaurants, bars and sites. The #14 apartment was large. Nice closet space. Bed was very comfortable. A/C and Heat worked great. WiFi and TV worked well. Large kitchen with full stove and dishwasher.

    Stayed in June 2025

  • Reviewed: 21 May 2025

    8.0
    Quebec City is great city and the hotel was pretty good for the price
    • Leisure trip
    • Solo traveller
    • Standard Room
    • Stayed 4 nights
    • Submitted via mobile

    Wood grounds, and the walls does not prevent sounds from surrounding rooms

    Everything is good, also it has special atmosphere and vibes

    Stayed in May 2025

  • Reviewed: 16 May 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Superior Suite with Private Balcony
    • Stayed 2 nights
    • Submitted via mobile

    Location was fairly far from the main part however that is something we overlooked when booking. The building itself is old, every step u place is making noises and lastly no front reception available however relatively quick reply on booking.com from the staff.

    Balcony, renovated bathroom and reasonable price

    Stayed in May 2025

  • Reviewed: 9 May 2025

    9.0
    Superb
    • Leisure trip
    • Group
    • Superior Suite with Private Balcony
    • Stayed 1 night
    • Submitted via mobile

    The hotel was decent.

    The hotel is located 15-20 minutes walk from Chateau Frontenac. There are many different cafés on the street where it is located, so one can easily find a dining place without going too far.

    Stayed in May 2025

  • Reviewed: 22 April 2025

    9.0
    Superb
    • Leisure trip
    • Group
    • Economy Quadruple Room
    • Stayed 1 night

    The location was great and the room was really big, the beds were really comfortable! It is a great option for the price. I had some questions so I called the phone number, they answered quickly and helped me with everything. We stayed in the room 12 and it was really easy access :)

    Stayed in April 2025

  • Reviewed: 30 March 2025

    9.0
    We had a great time and slept well.
    • Leisure trip
    • Couple
    • Superior Suite with Jacuzzi and Terrace
    • Stayed 2 nights
    • Submitted via mobile

    Stairs were narrow for an old guy.

    The rooms were very large. The beds were very comfortable. Hot tub was nice. Views of the city were nice. Very nice common area.

    Stayed in March 2025

  • Reviewed: 20 February 2025

    9.0
    reach my expectation.
    • Leisure trip
    • Solo traveller
    • Standard Room
    • Stayed 2 nights

    narrow stairs so it is hard to carry a luggage.

    room is cozy in a nice historical building, there is no staff on site but they get in touch with me in time and help me alot.

    Stayed in February 2025

  • Reviewed: 20 January 2025

    8.0
    good quality for the price and location is super good.
    • Leisure trip
    • Family with young children
    • Studio with Kitchen
    • Stayed 1 night

    the bathroom was basic and so was the cleaness of it.

    the kitchen and the fact there was dishes available in our room. Location of the hotel was very good and the price too.

    Stayed in January 2025

  • Reviewed: 2 January 2025

    8.0
    Very good
    • Leisure trip
    • Group
    • Standard Room
    • Stayed 1 night

    Had to pay extra for parking

    Rooms were good and beds comfortable.

    Stayed in December 2024

  • Reviewed: 8 December 2024

    9.0
    I would recommend staying here. The area was safe, it was a nice straight walk to old town and it was a cute property
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 4 nights
    • Submitted via mobile

    The use of the link to get into the hotel was sometimes frustrating

    Loved the location and how it was an old building but it was not run down. It’s been painted and kept nice looking and clean

    Stayed in December 2024

  • Reviewed: 25 November 2024

    8.0
    Very good
    • Leisure trip
    • Group
    • Superior Suite with Jacuzzi and Terrace
    • Stayed 3 nights
    • Submitted via mobile

    Location was perfect! Room was comfortable, very clean.

    Stayed in November 2024

  • Reviewed: 9 November 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Studio with Kitchen
    • Stayed 1 night
    • Submitted via mobile

    Air ventilation, inability to lower the heat.

    Location and self-check in.

    Stayed in November 2024

  • Reviewed: 3 November 2024

    7.0
    I liked it overall and wouldn’t hesitate to stay there again.
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 5 nights
    • Submitted via mobile

    I wish the rooms had their own refrigerators and microwaves. Our coffee machine was broken and it wasn’t replaced until right before we left for home. If you don’t like stairs or have accessibility issues you might want to reconsider this hotel as there is no elevator and, since the building is on the older side of things, the stairs are steep.

    Good location—close enough to Old Quebec (easy walking distance), but far enough away where the cafes and restaurants were much more reasonably priced. Plus there is a small convenience store on the first floor where you can run down and grab some good beers and ciders (for pretty cheap too compared to Old Quebec)—the store was open until 9pm. Right across the street was a great Peruvian restaurant that was open late. The neighborhood where the hotel was located felt less “touristy” compared to those hotels within the walls of Old Quebec. Hotel wi-fi was reliable.

    Stayed in October 2024

Showing 1 – 25

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