Reviews of Hotel Clarendon 4 stars
57 Rue Sainte-Anne, G1R 3X4 Quebec City, Canada

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Reviewed: 2 September 2025 · Stayed in August 2025
Verified reviewThe hotel was clean, quiet and close to the Old City, literally steps away. Also had valet parking
I was charged in Canadian dollars instead of the quoted price on Booking.com which was alot less in American dollars.
Reviewed: 2 September 2025 · Stayed in September 2025
Verified reviewReviewed: 1 September 2025 · Stayed in August 2025
Verified reviewThe hotel was able to facilitate my request for an early checkin. We needed one room early as one of our party was not feeling well and needed to rest. Not only did they accommodate the early check in at 12 but also gave us an upgraded room. Everybody at the hotel was friendly and courteous from the valet to the people checking us in. They made us feel at home. The rooms were spacious and the beds comfortable. The location was perfect, in walking distance of everything in Old Quebec. Truly great experience
nothing
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 31 August 2025 · Stayed in August 2025
Verified reviewPerfect location and great accommodations and food
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewLoved to location and decor
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewThe hotel was in a great location for walking around and exploring. The room itself was on the smaller side, but the bathroom was super clean and even felt a bit luxurious. The staff were all very friendly and welcoming.
Valet parking was extremely expensive, so I parked myself at the public lot right in front of the hotel (highly recommend). There was no fridge in the room, so I had to ask the staff whenever I needed to keep water cold, which was really inconvenient. If you need a fridge, you have to upgrade your room. Honestly, it was my first time staying at a hotel where even a 2-bed room didn’t have one. The price seemed high mainly because of the location.
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewLocation was great, valet parking, room service, were great too.
The price was a little steep, the employees were friendly, but didnt help you.
Thank you for choosing the Hôtel Clarendon for your stay. We are sorry to hear that your stay did not live up to your expectations. We would be very grateful if you could provide us with more details about your experience with our employees. You can contact us at superviseur@hotelclarendon.com . Thank you very much!
Thank you for choosing the Hôtel Clarendon for your stay. We are sorry to hear that your stay did not live up to your expectations. We would be very grateful if you could provide us with more details about your experience with our employees… Show more
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 August 2025 · Stayed in July 2025
Verified reviewWe enjoyed the breakfast, coffee. Hotel is in an excellent location. Loved the gentleman playing the accordion outside!
Thank you for staying at the Hôtel Clarendon. We are delighted to read that you had a pleasant stay and thank you for taking the time to leave us a lovely review. We look forward to welcoming you back for future stays.
Reviewed: 18 August 2025 · Stayed in July 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewLove the colors. Looked elegant. We hope to see you again.
A bit pricey
Thank you for staying at the Hôtel Clarendon. We are delighted to read that you had a pleasant stay and thank you for taking the time to leave us a lovely review. We look forward to welcoming you back for future stays.
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewCentral location in old Quebec.
Thank you for staying at the Hôtel Clarendon. We are delighted to read that you had a pleasant stay and thank you for taking the time to leave us a lovely review. We look forward to welcoming you back for future stays.
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewBig props to the front desk staff on 8/15, as they were nothing but classy and professional, even as *very* difficult people were demanding their attention. I was checking in at a different window and was impressed with the staff I was hearing and seeing.
It was pricier than it's been other times we've stayed, but we love the Clarendon, so it's worth it.
Thank you so much for your feedback! The whole team is delighted to hear that you had a great time with us. We always do our best to make our guests' stay memorable. It will be a pleasure for me to take some time with each member of our team to share with them how happy you were with their service. We would be delighted to have you back on your next visit. See you soon!
Thank you so much for your feedback! The whole team is delighted to hear that you had a great time with us. We always do our best to make our guests' stay memorable. It will be a pleasure for me to take some time with each member of our… Show more
Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewThe location was fantastic
The air conditioning vent was on the ceiling directly above the bed and felt miserable blasting cold air on my face when it turned on during the night
Thank you for staying at the Hôtel Clarendon. We are delighted to read you review and to learn that overall, you had a pleasant stay. We thank you for taking the time to write us about your experience. We look forward to welcoming you back for future stays.
Thank you for staying at the Hôtel Clarendon. We are delighted to read you review and to learn that overall, you had a pleasant stay. We thank you for taking the time to write us about your experience. We look forward to welcoming you back … Show more
Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewLocation Cleanliness Friendly staff
Cheap amenities Old bathrooms Poor quality pillows Towels Thin and old No slippers or Bathrobes Water pressure in bathroom very weak
Thank you for choosing the Hôtel Clarendon for your stay. We are sorry to hear that your stay did not live up to your expectations. We would be very grateful if you could provide us with more details about your experience and about what you did not like in the room. You can contact us at superviseur@hotelclarendon.com . Thank you very much!
Thank you for choosing the Hôtel Clarendon for your stay. We are sorry to hear that your stay did not live up to your expectations. We would be very grateful if you could provide us with more details about your experience and about what you… Show more
Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewLocation within Old Quebec
Thank you for your stay at the Hôtel Clarendon. We thank you for your nice review and are happy to read that you enjoyed your stay with us. We look forward to welcoming you back for future stays.
Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewReviewed: 16 August 2025 · Stayed in August 2025
Verified reviewReviewed: 14 August 2025 · Stayed in August 2025
Verified reviewReviewed: 13 August 2025 · Stayed in August 2025
Verified reviewAmazinggggg location. You won’t find a location better than this, right in the heart of old Quebec!
I feel like it would be nicer if there was a little bit more given, such as water bottles in the room. Most basic hotels provide that these days.
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewgreat location, clean and quiet room!
quiet
Thank you for staying at the Hôtel Clarendon. We are delighted to read you review and to learn that you had a pleasant stay. We thank you for taking the time to write us about your experience. We look forward to welcoming you back for future stays.
Thank you for staying at the Hôtel Clarendon. We are delighted to read you review and to learn that you had a pleasant stay. We thank you for taking the time to write us about your experience. We look forward to welcoming you back for futur… Show more
Reviewed: 10 August 2025 · Stayed in August 2025
Verified reviewReviewed: 10 August 2025 · Stayed in August 2025
Verified reviewThe location was amazing. It is right at the crossroads in Old Quebec. The room was comfortable and the staff were very friendly and helpful. The lobby is beautiful and the restaurant is convenient with a bar and outdoor seating.
Nothing. This was a great location.
Thank you for staying at the Hôtel Clarendon. We are delighted to read that you had a pleasant stay and thank you for taking the time to leave us a lovely review. We look forward to welcoming you back for future stays.
Reviewed: 9 August 2025 · Stayed in August 2025
Verified review