2020 Sumas Way, V2S 2C7 Abbotsford, Canada
#5 of 14 hotels in Abbotsford
Guests' ChoiceBased on 284 hotel reviews
8.3Cleanliness
9.0
Comfort
8.9
Location
8.7
Facilities
8.4
Staff
8.9
Value for money
8.3
Free WiFi
8.7
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 26 August 2025
Abigail
United StatesIf they had stirrers to add cream and sugar to the coffee that was in the room
Breakfast was nice.
Stayed in August 2025
Reviewed: 25 August 2025
Keri
CanadaWould prefer to have a Nespresso in the room over the drip coffee. The bed was kind of squeaky
Large comfy bed, free continental breakfast, nice staff
Stayed in August 2025
Reviewed: 20 August 2025
Randy
CanadaProximity to highway and close to restaurants
Stayed in July 2025
Reviewed: 20 August 2025
Diane
CanadaBathroom was a little worn in places but clean
Stayed here before because of it's easy access to and from the highway. Great location and quality for an overnight stay mid journey to the Island. All staff we encountered were friendly, room was comfortable and shower was good. Nice toiletries in the bathroom. Very good variety for a continental breakfast.
Stayed in August 2025
Reviewed: 16 August 2025
Vanessa
CanadaNothing major. However, no nice little extras like makeup wipes. Glasses were big & heavy and looked like the cheap quality found in low end restaurants especially compared to the mugs & wine glasses which were standard hotel quality. Breakfast was your basic continental breakfast - cereal, oatmeal packets, toast, bagels, pastries, yogurt, boiled eggs, pre-packaged waffles (dry & sugary) etc. Had hoped for a better breakfast since it was a Coast hotel but then again most Coast hotels don’t have a complimentary breakfast.
Beds were comfortable. Room had all the necessities - coffee maker, fridge, microwave, desk, etc Complimentary bottled water provided in the fridge. Toiletries like soap, bath gel, shampoo, etc were of very good quality. Coffee with included breakfast was great, Starbucks True North blend. The convenience of complimentary breakfast worked well for us. Everything was pretty much what I have come to expect of a Coast hotel.
Stayed in August 2025
Reviewed: 16 August 2025
Holly
CanadaWe arrived half hour prior to check in time and the room wasn't quite ready so we waited in lobby. Nice cold bottles of water were given to us...thought this was a very nice gesture by staff. Gym was spotless.
Stayed in August 2025
Reviewed: 12 August 2025
Soolienah
South KoreaThe winging sound of the refrigerator might bother people who sleep light. Was not a big issue for us cause we were just to tired.
The floor was vinyl type so easy to clean and no funky smell you might get from carpet floored hotels.
Stayed in July 2025
Reviewed: 4 August 2025
John
IrelandBreakfast was very poor ..having stayed in 8 hotels /motels traveling across Canada over the previous 10 days, we were very disappointed, given how good everything else was
Location; Room; Staff; Facilities
Stayed in July 2025
Reviewed: 26 July 2025
James
CanadaLocation, breakfast , staff
Stayed in July 2025
Reviewed: 13 July 2025
Johnette
GermanyHot tub is not available.
Stayed in July 2025
Reviewed: 11 July 2025
David
CanadaFridges are noisy. Hot water comes out of the cold tap after a while.
Good location, very clean. Staff are nice
Stayed in July 2025
Reviewed: 4 July 2025
Rahul
United StatesBreakfast was not good. Stale croissants and waffels for morning breakfast. Need improvement !
We liked the comfortable beds, beautiful garden view and location was closer to major shops and restuarnats in the area
Stayed in June 2025
Reviewed: 3 July 2025
Atefe
CanadaBreakfast was not good. I expected more from them
The bed was so comfortable
Stayed in July 2025
Reviewed: 2 July 2025
Audrey
CanadaOnly stayed one night but liked everything.
Dry nice property. Friendly staff
Stayed in June 2025
Reviewed: 2 July 2025
Raja
Canadapool facilities
clean
Stayed in June 2025
Reviewed: 26 June 2025
Charles
CanadaDated
Clean rooms great reception staff
Stayed in May 2025
Reviewed: 25 June 2025
Campbell
CanadaAll I can think of was the sheet metal framing around the beds, If you happened to touch it with your feet, it made a lound clang noise.
All the staff were friendly, courteous and kind. The room was comfortable and we both had a good sleep. The price was very acceptable.
Stayed in June 2025
Reviewed: 15 June 2025
June
CanadaWish the hot tub would have been working!
It was a good location for us to visit family in the area!
Stayed in June 2025
Reviewed: 13 June 2025
Jean
United StatesThe breakfast was only fair
Location, comfortable rooms, area behind hotel for dogs with good lighting
Stayed in June 2025
Reviewed: 13 June 2025
Michele
CanadaThe pop/juice machines in the lobby. Had to ask the desk clerk to help us. She must have pushed the same buttons for a can of pop 6 times to try to get the buy button to work so we could pay on c/c and then to have to do it again for a second can of pop. Apparently someone has been told about this but nothing has been done. FIX THESE MACHINES!!!!
Clean, great air conditioning, fresh ice, very comfortable beds, and included breakfast. Great value for price! Have stayed yearly for the last 10 years.
Stayed in June 2025
Reviewed: 9 June 2025
Daryl
CanadaThe room we were given was under renovations and should not have been used. Patches on the wall, holes in the wall, no closet doors, no handles on the dresser. Also king rooms are only on the top floor. Needed a king room as it is easier for my wife to maneuver in her power wheelchair, but for safety in an emergency it is NOT, safe to have wheelchairs on the top floor that would have a hard time evacuating without the elevator! There should be king rooms available on all floors!
Great location with lots of restaurants within walking distance. Staff were very attentive. Hotel was quiet and clean. Spent a week on the road with a different hotel every night and this was definitely the best!
Stayed in June 2025
Reviewed: 7 June 2025
Victor
CanadaReception and breakfast area could use updating.
Clean comfortable room.
Stayed in June 2025
Reviewed: 7 June 2025
Oscar
CanadaNothing it’s was all good
I like the breakfast and that I could do late check in
Stayed in June 2025
Reviewed: 7 June 2025
Dixon
CanadaNo complaints, helpful front desk staff , good experience
Breakfast was decent, and as expected, clean facilities, comfortable beds
Stayed in June 2025
Puerto Naos, Spain
Braşov, Romania
Palu, Indonesia
Hanoi, Vietnam
Belyanaya Gora, Russia
Lampang, Thailand
La Colle-sur-Loup, France
London, UK
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content