Have a non slip mat for the bathtub

Very friendly and helpful staff

Stayed in September 2025

Limited breakfast hours - not suitable for those traveling long distances. Not possible to grab a few breakfast items if leaving early (and 6:30 am is definitely not that early if you are driving the Cassiar!).

Great rooms, very comfortable!

Stayed in July 2025

The floor plan was interestingly odd, the room was very small to fit a luggage cart in to get luggage in and out of the room, and the bathroom was extremely small

The food was delicious, and the host the night we checked in was very helpful

Stayed in August 2025

I think the location. This hotel is next to a licor stores and some homeless sleep next to that place BUT We feel very safe, even at night.

People who work here help us always with a big smile, we really appreciate that.

Stayed in April 2025

Everything was fine

Free breakfast 😋

Stayed in June 2025

Luggage cart not able to be taken to doorway; would suggest a ramp; would also be helpful for managing suitcases with wheels, tho we managed o.k.

Breakfast at WhiteSpot was better than anticipated

Stayed in April 2025

The bathroom floor was dirty, as were several other areas. The table was in a 3-sided corner completely out of sight of the tv. I prefer watching tv during my meal and/or work rather than while sleeping. The front desk man moved the table so it was in view of the tv when he came to replace the broken tv. All in all it took about 3/4 of an hour. I was thankful the guy corrected the situation, but it stole a chunk of time from my evening (and his), and my supper had grown cold. There was a gaping hole in the insulation below my door, which meant all hallway noise was in the room. As I was on the third floor, I wanted the curtains open to get morning sunshine, the inner lightweight curtains were all ripped and dangling, looking very slummy. Beyond the room issues, Days Inn/Booking send way too many emails, I think 8 emails at this point, (in another Days Inn it was endless text messaging, one waking me up in the early morning! but not at this location), two before I arrive, two more after arrival, one in the morning, and endless requests for claps in following emails. Also requests for claps on paper notes in the room. My suggestion: spend less time requesting claps and pay the cleaning staff better so they can do a better job in the rooms cleaning AND maintenance. Tips come from being impressed with service, not through coercing with notes.

The young man at the front desk was fantastic, he handled my easy special request, and he took the time to replace the non functioning tv in my room and moved my table so I could actually see the tv. Good hot water and third floor distant room had good internet.

Stayed in March 2025

Good

Stayed in January 2025

All good

Older hotel but clean & friendly staff

Stayed in January 2025

WiFi was a struggle at times.

Breakfast was fine. Nothing special but plenty good for complimentary. Toast was a bit cold and soggy each day.

Stayed in November 2024

The Gym was extremely poor. Very few equipment that were not functioning well. Some were quite unsafe to work out on.

Rooms were simple, minimalistic as expected. An electric kettle in the room would have been much better.

Stayed in October 2024

The breakfast was good value for the money but my friends joined me in town and their breakfasts came out after mine was getting cold. the egg wasn't cooked right but they were accommodating and helpful. Its a decent hotel my only concern was the moldy smell in the lobby and elevator.

The room was clean and comfortable. the front desk staff were friendly and accommodating. The value with the breakfast at White spot was a nice bonus and it's central to downtown, so walking distance to the mall and Starbucks at Safeway.

Stayed in October 2024

First impression was horrible as the exterior of the building is being renovated. Was concerned about noise and possible fumes from paint/etc. However, room was quiet and there were no smells from the renos. If you are unable to walk up a few stairs you will need to let the front desk know because even though there was an elevator there were a few stairs we had to take to reach our room.

Room was nothing fancy but had everything we needed. It was clean, quiet and comfortable. Had fridge, microwave, and coffee maker. Breakfast was included and it was good. Eggs, bacon and/or sausage. choice of breads for toast, and tea or coffee. Centrally located with nice gift shop right across the street that had a large selection of items - - many with designs from local BC artists. We wandered the nearby streets and enjoyed the many murals by talented local artists. If you have time I would highly recommend to seek out some murals -- and don't forget to look in the alleys too!

Stayed in August 2024

Great location.

Nice room.

Stayed in June 2024

N/a

The location and service, restaurants nearby.

Stayed in June 2024

The downtown vibe was nice, away from the strip with all the chain restaurants. The staff were friendly and even though the hotel is a little older in some sections they have kept it up and I found it all great. The Whitespot restaurant provided for predictable quality in food and beverages.

Stayed in June 2024

To access the hotel, there are a couple of stairs so that's not very convenient with luggage and would be a real problem for someone in a wheelchair. Similarly, we took the elevator and still there was a couple of stairs to reach our room.

The hotel is conveniently located a few minutes walk from the train station. There are restaurants nearby as well as a shopping centre.

Stayed in May 2024

The staff was really helpful and provide solutions when I needed.

Stayed in April 2024

double bed was rather small.

Breakfast was good.

Stayed in April 2024

No latch lock on the door for extra security and no laundry in the hotel. They ate also going through renovations so it's a bit of disarray. The breakfast from white spot was about a 2 out of 5.

The staff were incredible. Very friendly. The room was clean and bed very comfortable. Great location and convenient to have two restaurants attached

Stayed in April 2024

The property wasn’t as comfortable or clean as I would have expected given the franchise and price.

The breakfast from White Spot was really good. We arrived around 8pm got settled and went to the restaurant for a bit just after but it was already closed. The gym is decent for being in a hotel. You can get your reps in while travelling.

Stayed in April 2024

Renovations on the way. Room was cold as heater was turned off but easily rectified!

Great location! Very comfortable beds and pillows! Delicious breakfast cooked à la carte! Very helpful staff.

Stayed in March 2024

Need new carpets.

Awesome beds. Would come back for this alone. Plus appreciate the white spot breakfast!

Stayed in December 2023

The price for all hotels is stupid

Good stay

Stayed in October 2023