Reviews of Covered Bridge Inn & Suites

Dear Stacey, Thank you for choosing to stay with us. We are grateful for every guest and truly value the feedback you share. We are sorry if certain aspects of your stay caused any discomfort. The showerhead, toilet, fan, and tub are already scheduled for replacement and upgrades, and these improvements are currently in progress. Regarding the lighting, our management team reduced the number of bulbs based on past guest feedback that the rooms were too bright with three or more. Most guests find the current setup comfortable, though we understand that preferences may differ. The curtains are designed as room-darkening curtains. While some light may appear during the day, they effectively block outside light at night to allow for restful sleep. Many of our guests have expressed positive feedback about this feature. As for towels, we are always happy to provide extra sets upon request. During your stay, additional towels were given to one of your companions, with the understanding that used towels would be returned afterward. We also replace towels and amenities whenever the “Make Up My Room” sign is displayed on the door. If the sign is not displayed, we respect our guests’ privacy and do not enter the room unless requested. While we understand that not every stay can meet every expectation, we are continuously working to ensure a comfortable experience for as many of our guests as possible. Your feedback is valuable to us, and we thank you for sharing your thoughts.

Dear Stacey, Thank you for choosing to stay with us. We are grateful for every guest and truly value the feedback you share. We are sorry if certain aspects of your stay caused any discomfort. The showerhead, toilet, fan, and tub are alre… Show more

Dear Brent, Thank you very much for staying with us at Covered Bridge Inn & Suites and for taking the time to leave your thoughtful review. We’re delighted to hear that our inn was ideal for your needs. Your feedback is greatly appreciated, and we’re glad to know that you had a positive overall experience. We hope to welcome you back again soon!

Dear Brent, Thank you very much for staying with us at Covered Bridge Inn & Suites and for taking the time to leave your thoughtful review. We’re delighted to hear that our inn was ideal for your needs. Your feedback is greatly appreciate… Show more

Thank you for sharing your feedback with us. We are glad you found the room spacious and the booking and check-in process easy. We sincerely apologize for the concern you raised. Please be assured that we take pest control very seriously. Our property is serviced monthly by Rentokil, a professional pest control company, to maintain a safe and clean environment. If we had been informed during your stay, we would have acted immediately to resolve the issue and ensure your comfort. We truly appreciate your comments as they help us improve. We hope you will give us another opportunity in the future to provide you with a more positive experience. Kind regards, Covered Bridge Inn & Suites

Thank you for sharing your feedback with us. We are glad you found the room spacious and the booking and check-in process easy. We sincerely apologize for the concern you raised. Please be assured that we take pest control very seriously. … Show more

Dear Belding, Thank you so much for your perfect review and kind words about our staff. We are delighted to know that you had such a positive experience during your stay. Your encouragement means a lot to our team, and we look forward to welcoming you back to Covered Bridge Inn & Suites in the future. Kind regards, Covered Bridge Inn & Suites

Dear Belding, Thank you so much for your perfect review and kind words about our staff. We are delighted to know that you had such a positive experience during your stay. Your encouragement means a lot to our team, and we look forward to … Show more

Dear Steve, Thank you so much for your wonderful review. We are delighted to hear that you enjoyed the clean rooms, comfortable beds, and our helpful staff. Your kind words mean a lot to us, and we look forward to welcoming you back to Covered Bridge Inn & Suites in the future. Kind regards, Covered Bridge Inn & Suites

Dear Steve, Thank you so much for your wonderful review. We are delighted to hear that you enjoyed the clean rooms, comfortable beds, and our helpful staff. Your kind words mean a lot to us, and we look forward to welcoming you back to Co… Show more

Dear Zexi Jesse, Thank you for your feedback and for choosing us as a convenient stop on your road trip. We sincerely apologize for the issue you experienced with the AC. Please be assured that we take such concerns seriously. The AC filter in that room has already been cleaned and serviced immediately after your stay to resolve the problem. We truly appreciate you bringing this to our attention, as it helps us improve for future guests. We hope to have the pleasure of welcoming you again and providing you with a more comfortable experience next time. Kind regards, Covered Bridge Inn & Suites

Dear Zexi Jesse, Thank you for your feedback and for choosing us as a convenient stop on your road trip. We sincerely apologize for the issue you experienced with the AC. Please be assured that we take such concerns seriously. The AC filt… Show more

Dear Tony, Thank you very much for your kind review. We are delighted that you enjoyed our recently updated, modern, and clean rooms. We sincerely apologize for the patchy internet connection during your stay. Please know that we are actively working on improving our Wi-Fi service to provide a more reliable experience for our guests. Your feedback is greatly appreciated, and we hope to welcome you back to Covered Bridge Inn & Suites soon. Kind regards, Covered Bridge Inn & Suites

Dear Tony, Thank you very much for your kind review. We are delighted that you enjoyed our recently updated, modern, and clean rooms. We sincerely apologize for the patchy internet connection during your stay. Please know that we are acti… Show more

Thank you so much for taking the time to leave such a detailed and thoughtful review. We truly appreciate you sharing your experience. Feedback like yours is incredibly helpful. We are delighted to hear that you enjoyed the location, the cleanliness of the room, and the warm service from our reception staff. It is wonderful to know that the room amenities and the peaceful view from the deck added to your comfort. We are especially happy that you found the pricing to be fair and of great value, which is something we are proud to offer. We also sincerely appreciate your honest suggestions about areas that could use a little extra care. As you mentioned, we are actively working on upgrades and your comments will help guide our improvements. Thank you again for your kind words and for helping us grow through your thoughtful feedback. We hope to have the pleasure of welcoming you back again soon.

Thank you so much for taking the time to leave such a detailed and thoughtful review. We truly appreciate you sharing your experience. Feedback like yours is incredibly helpful. We are delighted to hear that you enjoyed the location, the c… Show more

Thank you so much for your kind review. We are happy to hear that you enjoyed the charm of our small town and found the location convenient for everything you wanted to see. It is also great to know that you felt the price was just right. We truly appreciate you taking the time to share your thoughts and we hope to welcome you back again in the future.

Thank you so much for your kind review. We are happy to hear that you enjoyed the charm of our small town and found the location convenient for everything you wanted to see. It is also great to know that you felt the price was just right. … Show more

Dear Pelletier, Thank you so much for your exceptional review and perfect scores. We are truly delighted to know that you had such a wonderful stay with us. Your kind feedback means a lot to our team, and we look forward to welcoming you back to Covered Bridge Inn & Suites in the future. Kind regards, Covered Bridge Inn & Suites

Dear Pelletier, Thank you so much for your exceptional review and perfect scores. We are truly delighted to know that you had such a wonderful stay with us. Your kind feedback means a lot to our team, and we look forward to welcoming you … Show more

I sincerely apologize that this situation made you feel uncomfortable during your stay. Regarding the bedding not being made up, our housekeeping policy for stay-over guests is to service rooms with the “Please make up my room” sign displayed, which we saw on your door. This includes checking the washroom facilities, emptying the trash, vacuuming, and most importantly, refreshing the bedding. I sincerely apologize if we missed making the bed on your first night. As for the air conditioning, it should have remained on for your comfort. Unfortunately, it has been mistakenly adjusted during routine cleaning. This was entirely our oversight, and we deeply regret any inconvenience it caused you. We have already discussed this matter internally and taken measures to ensure such incidents will not happen again. We truly appreciate your detailed feedback, as it helps us improve and provide a better experience for our guests. Thank you once again for bringing this to our attention, and we hope to have the opportunity to welcome you back for a much more seamless and comfortable stay. Sincerely, Sally

I sincerely apologize that this situation made you feel uncomfortable during your stay. Regarding the bedding not being made up, our housekeeping policy for stay-over guests is to service rooms with the “Please make up my room” sign displa… Show more