Reviews of Deerview Lodge & Cabins - Princeton BC 2 stars

Hi Don, Thank you for the kind words—and for giving our staff and cleanliness a perfect 10! We're so glad we could help make your wife's Zoom medical appointment a smooth experience. Who says you can’t mix Wi-Fi and wellness? As for the bathroom lip—thank you for mentioning it (even if it waited until after checkout). We’ll get that addressed right away. Our goal is to offer comfort, not obstacle courses. It was a pleasure having you both, and we’d be happy to welcome you back anytime—with flatter floors and flexible checkouts. Warm regards, The Deerview Lodge & Cabins Team

Hi Don, Thank you for the kind words—and for giving our staff and cleanliness a perfect 10! We're so glad we could help make your wife's Zoom medical appointment a smooth experience. Who says you can’t mix Wi-Fi and wellness? As f… Show more

Hi Manseau, Well, that review was a bit like cold coffee—hard to swallow, but it definitely woke us up. First, we're truly sorry your experience didn’t reflect the cozy, clean, and mouse-free vibe we aim for. While we can confirm our muffins aren't usually on the rodent menu, clearly something wasn’t up to par—and that’s on us. As for not finding someone on site: we're a small team, and sometimes we're juggling check-ins, towel emergencies, or rescuing squirrels (kidding... mostly). But your visit deserved better follow-through, and we’ll be making sure there's more visible staff presence going forward. Thank you for keeping us accountable. We’re not perfect, but we’re working on it—one muffin at a time. Warm regards (and tighter doors), The Deerview Lodge & Cabins Team

Hi Manseau, Well, that review was a bit like cold coffee—hard to swallow, but it definitely woke us up. First, we're truly sorry your experience didn’t reflect the cozy, clean, and mouse-free vibe we aim for. While we can confirm our … Show more

Hi Peter, Thanks for the detailed review—and the 10/10 for cleanliness, comfort, and value! We’re thrilled you enjoyed the spacious room and our unbeatable location. Now, about that showerhead… unless you're auditioning for a limbo competition, we admit it's a bit of a head-scratcher (literally). We're looking into options so our taller guests don’t need to practice their yoga poses just to shampoo. As for the soundproofing, we do have front-row seats to the occasional highway symphony. Some guests call it "white noise," others call it "every truck in BC saying hello." We’re exploring solutions to keep things quieter without sacrificing fresh air and mountain charm. Hope to welcome you back—next time we’ll bring earplugs and a stepstool. 😉 Cheers, The Deerview Lodge & Cabins Team

Hi Peter, Thanks for the detailed review—and the 10/10 for cleanliness, comfort, and value! We’re thrilled you enjoyed the spacious room and our unbeatable location. Now, about that showerhead… unless you're auditioning for a limb… Show more

Even with a reply to your concerns you continue to fabricate untruths. I'm going to simply reply with what we sent you when your concerns we brought to my attention: "Thank you for your message. I appreciate your concerns and would like to address them with the clarity they deserve. Firstly, I want to assure you that we were present on-site, just 10 meters from where your crew was staying. I spoke with them several times and explicitly told them to let us know if anything was not up to their standards. Surprisingly, none of these issues were brought to our attention during their stay. If your crew couldn’t find the second room, that might explain why they were sleeping together—though I must say, that seems more like a case of poor navigation skills than an accommodation issue. Regarding the other claims, I have to say they sound more like the plot of an imaginative adventure novel than a reality we recognize. From the "ant nest" to the "rat," it seems your crew may have let their creative minds run wild. I encourage you to stop by and see the place for yourself—I think you'll find it doesn't match the dramatic picture painted by your team. When I spoke with your crew, they mentioned they were quite happy, which is why these accusations are particularly surprising. They even shared with me that the highlight of their worksite experience was using the company’s iPads for gaming and streaming on the company phone’s data—something they seemed quite content about. It’s clear there’s been some miscommunication here. My wife and I take great pride in our establishment, and these false accusations have caused us considerable stress. As you mentioned, misunderstandings can occur, and I appreciate the opportunity to clarify the situation. However, based on my interactions with your crew and their apparent satisfaction during their stay, I believe your information may not reflect the actual conditions. Please feel free to visit us in person, and we can discuss this further. I’m confident you’ll find the reality far removed from the fantastical tale your crew has spun. Thank you for your understanding. Best regards, Raymond" I hope you stop by sometime AND SEE FOR YOURSELF HOW YOU HAVE BE MISLED. - ALL THE BEST!!

Even with a reply to your concerns you continue to fabricate untruths. I'm going to simply reply with what we sent you when your concerns we brought to my attention: "Thank you for your message. I appreciate your concerns and w… Show more

Dear [Reviewer's Name], Thank you for sharing your feedback. We're truly sorry to hear that your stay did not meet your expectations. Cleanliness is a top priority for us, and we sincerely apologize for falling short in this instance. We appreciate you bringing this to our attention and will address these concerns with our housekeeping team immediately. Regarding the amenities, we apologize for the oversight and any inconvenience it caused. Your feedback is invaluable as we strive to improve our services for all our guests. We hope you might consider giving us another chance in the future to provide you with the quality experience you deserve. Sincerely, The Deerview Lodge Team

Dear [Reviewer's Name], Thank you for sharing your feedback. We're truly sorry to hear that your stay did not meet your expectations. Cleanliness is a top priority for us, and we sincerely apologize for falling short in this instan… Show more

Thank you for your feedback on your recent stay with us. We're genuinely sorry to hear that your experience was less than satisfactory. It sounds like we missed the mark on several fronts, and for that, we apologize. While it's great to hear that you found our motel clean, we understand that the constant waterfall in your bathtub wasn't exactly the relaxing spa experience you were hoping for. We've already called in the plumber to put an end to that unwelcome serenade. As for the road noise, we’re considering planting a forest out front to muffle the sound—or at least some thicker curtains in the meantime. Your sleep is important to us, and we’ll look into better soundproofing solutions. The staff accessibility issue and the mix-up with your payment were inexcusable, and we're taking steps to ensure our team is more available and our records are accurate. We have now upgraded from our old-fashioned message box to a modern, digital system that won't fill up anytime soon. We truly regret the inconvenience you faced and would like to make it up to you. Please consider giving us another chance to provide a stay that’s as smooth and serene as a calm lake, not a gushing faucet.

Thank you for your feedback on your recent stay with us. We're genuinely sorry to hear that your experience was less than satisfactory. It sounds like we missed the mark on several fronts, and for that, we apologize. While it's great to he… Show more

Thank you for your review and for bringing this to our attention. It seems your co-worker discovered the hidden treasures of the Expedia forest! We're always working to ensure our guests get the best value, so we'll be sharpening our antlers to improve our booking options. We appreciate your stay with us and hope the rest of your experience was as "deer-lightful" as a walk through the woods. Next time, reach out to us directly – we’ll make sure to give you a deal that will have you feeling like the "buck" stops here! Warm regards, The Deerview Lodge Team 🦌

Thank you for your review and for bringing this to our attention. It seems your co-worker discovered the hidden treasures of the Expedia forest! We're always working to ensure our guests get the best value, so we'll be sharpening ou… Show more

Dear Linda, Thank you for your review and for choosing Deerview Lodge! We're glad you enjoyed our prime location close to Princeton's best commodities. As for the lock on room 104, it seems it's trying to add a bit of an escape room vibe to your stay—though we promise that wasn't intentional! We'll get that fixed faster than a deer on a sugar high. Thanks for the heads-up, and we hope to see you again soon! Warm regards, The Deerview Lodge Team 🦌🔑

Dear Linda, Thank you for your review and for choosing Deerview Lodge! We're glad you enjoyed our prime location close to Princeton's best commodities. As for the lock on room 104, it seems it's trying to add a bit of an escape… Show more

Ah, we're glad you found our team friendly and helpful! As for the room, well, we like to think of it as rustic charm meets highway acoustics. And those little quirks? Consider them part of the adventure! But fear not, we'll make sure your next stay is so cozy, you'll forget about any light creeping in around the door. Thanks for sharing your experience!

Ah, we're glad you found our team friendly and helpful! As for the room, well, we like to think of it as rustic charm meets highway acoustics. And those little quirks? Consider them part of the adventure! But fear not, we'll make su… Show more

Dear Kelsy, I'm thrilled to hear that you had a fantastic stay at our Deerview Lodge! Your positive feedback has put a spring in our step and a twinkle in our eye, just like a good cup of coffee in the morning. 😄 We take great pride in offering you a cozy place to rest your head, and knowing that you enjoyed your stay warms our hearts. We promise to keep the pillows fluffier than a cloud and the hospitality warmer than a summer breeze. Thank you for choosing Deerview Lodge, where we believe in turning every stay into a memorable adventure. Come back soon for more laughter, relaxation, and maybe even a few surprise squirrel sightings! Wishing you safe travels and endless smiles, Raymond Maaske (and the Deerview Lodge Team)

Dear Kelsy, I'm thrilled to hear that you had a fantastic stay at our Deerview Lodge! Your positive feedback has put a spring in our step and a twinkle in our eye, just like a good cup of coffee in the morning. 😄 We take great pride i… Show more