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  5. Reviews of Hôtel des Coutellier

Reviews of Hôtel des Coutellier 4 stars

253, rue St-Paul, G1K 3W5 Quebec City, Canada

#19 of 110 hotels in Quebec City

Guests' Choice

Review score

Based on 162 hotel reviews

8.7

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    9.2

  • Location

    9.1

  • Facilities

    8.8

  • Staff

    9.5

  • Value for money

    8.2

  • Free WiFi

    9.8

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Showing 1 – 25

  • Reviewed: 22 August 2025

    9.0
    Great spot to stay in Quebec City
    • Leisure trip
    • Family with young children
    • Superior Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    Breakfast basic but ok. I was not amazed with attitude of people at front desk (they seemed not to like their job and did minimum effort). But that is minor.

    Nice butique hotel close to main tourist spots. Comfy beds, nice decor in rooms, good a/c. We really liked our stay.

    Stayed in July 2025

  • Reviewed: 3 August 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Superior Double Room with Two Double Beds
    • Stayed 2 nights
    • Submitted via mobile

    The croissants were not particularly fresh.

    Spacious rooms and the water machine in the reception area. Also access to free fruit in the reception area. The location was perfect for access to the port area and local coffee and gift shops. Breakfast brought to your room was very convenient. Staff on the desk were very helpful.

    Stayed in August 2025

  • Reviewed: 29 July 2025

    8.0
    Charming
    • Leisure trip
    • Family with young children
    • Superior King Room
    • Stayed 4 nights
    • Submitted via mobile

    Breakfast breads only options tough for a gluten intolerant person

    The comfortable room The coffee service in morning & limeade afternoon Fresh fruit always available

    Stayed in July 2025

  • Reviewed: 30 June 2025

    10
    We had an amazing time!
    • Leisure trip
    • Family with young children
    • Superior Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    The hotel was so pretty! The staff was great! They were so helpful. The breakfast was so good and convenient!

    Stayed in June 2025

  • Reviewed: 17 May 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Classic Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    It was in a great location, clean and amazing staff.

    Stayed in May 2025

  • Reviewed: 26 February 2025

    8.0
    Everything ok except unusual (and unannounced) modalities to have breakfast
    • Leisure trip
    • Group
    • Classic Queen Room
    • Stayed 1 night

    It should be announced that there is no breakfast room: you have necessarily to take it in your room, making your own coffee and eating what is contained in a bag left outside your room.

    everything except breakfast

    Stayed in February 2025

  • Reviewed: 9 February 2025

    10
    Girls trip to Carnival
    • Leisure trip
    • Family with young children
    • Superior Double Room with Two Double Beds
    • Stayed 2 nights
    • Submitted via mobile

    It was all great!

    We loved it all! The morning breakfast delivery in the insulated bag, the robes the comfy bed..just the overall quaintness of everything.

    Stayed in February 2025

  • Reviewed: 27 January 2025

    9.0
    an absolute pleasure !
    • Leisure trip
    • Group
    • Superior Double Room with Two Double Beds
    • Stayed 1 night

    the room was excellent , breakfast nice touch . Should add a healthy option as well though

    Stayed in January 2025

  • Reviewed: 27 January 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Classic Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Our room was a little warm and we could not figure out has to lower. Not a bad problem to have but that was the only thing.

    Good location. Very friendly helpful staff. Great breakfast delivered to our room.

    Stayed in January 2025

  • Reviewed: 1 January 2025

    9.0
    Wonderful hotel. Highly recommend.
    • Leisure trip
    • Couple
    • Superior Double Room with Two Double Beds
    • Stayed 3 nights
    • Submitted via mobile

    It was a bit of a hike up a steep hill to get to the old city.

    Staff is excellent! Loved the breakfast delivery at our door each morning.

    Stayed in December 2024

  • Reviewed: 17 December 2024

    10
    The nicest hotel stay ever!
    • Leisure trip
    • Group
    • Superior King Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Clea friendly convienent

    Stayed in December 2024

  • Reviewed: 13 December 2024

    10
    The Best in Quebec !
    • Leisure trip
    • Family with young children
    • Classic Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    NOTHING was disappointing.

    This was so friendly. Beautiful and clean as well. Should be a 5 star! Shout out to Pauline and Justin at the front desk. Very helpful and informative, fun to talk with and lovely in every way. Wish our next 2 days was with this hotel. This will be the only place I stay in the future.

    Stayed in December 2024

  • Reviewed: 4 November 2024

    9.0
    Excellent boutique hotel
    • Leisure trip
    • Couple
    • Superior Double Room with Two Double Beds
    • Stayed 4 nights
    • Submitted via mobile

    Not a huge issue but would have preferred taking breakfast in a dining area rather than in-room

    Cosy, boutique hotel, super friendly and helpful staff, quiet location, easy to find bars, restaurants and near Central Station. We really appreciated being able to check out late as we had an evening train out of Quebec.

    Stayed in November 2024

  • Reviewed: 22 October 2024

    9.0
    Short, but very sweet.
    • Leisure trip
    • Couple
    • Superior Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    Bathtub was damaged.

    Wonderful breakfast idea. Very comfortable room. Beautiful hotel!

    Stayed in October 2024

  • Reviewed: 11 October 2024

    9.0
    Good location for the sights in this part of Quebec
    • Leisure trip
    • Family with young children
    • Superior Double Room with Two Double Beds
    • Stayed 1 night

    Staff, location and breakfast

    Stayed in September 2024

  • Reviewed: 27 September 2024

    9.0
    Good option for overnight stay
    • Leisure trip
    • Family with young children
    • Superior Double Room with Two Double Beds
    • Stayed 2 nights
    • Submitted via mobile

    Rooms are a little small but have all the facilities required

    Close your the rail station. Very functional hotel with pleasant and helpful staff

    Stayed in September 2024

  • Reviewed: 25 September 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Classic Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Staff was very friendly and helpful specially Paulina. We enjoyed our stay.

    Stayed in September 2024

  • Reviewed: 19 August 2024

    10
    Just excellent
    • Business trip
    • Couple
    • Classic Queen Room
    • Stayed 1 night

    We liked everything. All we could think about was there.

    Stayed in August 2024

  • Reviewed: 28 July 2024

    9.0
    Charming Quebec! Comfortable rooms, friendly staff, close to public transport.
    • Leisure trip
    • Family with young children
    • Classic Queen Room
    • Stayed 3 nights

    In our room there was no room to have a table and 2 chair for breakfast... but the other 3 rooms had more space. Also, hotel location was not as central as expected but not too bad for a younger group.

    I booked 4 rooms as we were a group of 8 traveling. All rooms were a bit different but all clean and comfortable and pretty much as per the website photos. Breakfast was included in our rate and it was delivered to the room every morning because hotel does not have a restaurant. Staff very friendly and helpful. Hotel was very close to the central train station and an easy access to the bus (to Montmorency Falls) but a bit far to the tourist streets of Quebec City, specially if you have an elderly person with you - I had my mum of 84 years old. But all in all, a very good stay.

    Stayed in July 2024

  • Reviewed: 27 July 2024

    8.0
    A well run hotel with charming, helpful and enthusiastic staff. The adjacent bar on the left side of the hotel was also
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 4 nights
    • Submitted via mobile

    Only complaint is that our allocated room was above the kitchen of the attached restaurant. Late evening, there was an intrusive noise from the kitchen extractor fan. Advised this would cease after 10pm, but on 2 nights, the noise continued beyond that time. As we were early to bed as still acclimatising to the time, this was a slight nuisance.

    Very convenient location away from the hustle of the old town. Nice walks along the waterfront. Easy location from the railway station which was useful having seen the long line waiting for cabs. For stays of 3 days or more, the hotel is able to provide a free bus pass valid for the duration of stay. Very useful indeed. Great staff who went the extra mile when we made various requests such as finding alternative for items left at home,

    Stayed in June 2024

  • Reviewed: 9 July 2024

    10
    Awesome. Great friendly staff that went above and beyond to help me with my emerging French skills..
    • Leisure trip
    • Couple
    • Classic Queen Room
    • Stayed 1 night
    • Submitted via mobile

    The walls are thin.

    T👍🏼

    Stayed in July 2024

  • Reviewed: 17 June 2024

    9.0
    I like this hotel very much. The staff was very helpful and friendly.
    • Leisure trip
    • Family with young children
    • Superior Double Room with Two Double Beds
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast was perfect for me.

    Stayed in June 2024

  • Reviewed: 6 May 2024

    10
    Good value and comfortable stay
    • Leisure trip
    • Family with young children
    • Superior King Room
    • Stayed 5 nights
    • Submitted via mobile

    The air conditioning wasn’t working properly, but it was cool and quiet enough to open our window.

    Our room was spacious and comfortable. Beds and pillows were quite comfortable. Staff was very friendly and helpful. Breakfast was delivered to our door each morning by 7am and consisted of a selection of pastries and yogurt or cheese. We had an ample supply of coffee and tea. I used the exercise room in the basement. Our 5-day stay was excellent.

    Stayed in May 2024

  • Reviewed: 6 March 2024

    8.0
    Great location!
    • Leisure trip
    • Couple
    • King Suite with open bathroom
    • Stayed 7 nights
    • Submitted via mobile

    Walls are a bit thin between rooms as we could hear our neighbours closing drawers, etc. Breakfast could get a little repetitive.

    Great location; loved the bathtub and having breakfast delivered daily.

    Stayed in February 2024

Showing 1 – 25

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