Reviews of Hôtel des Coutellier 4 stars
253, rue St-Paul, G1K 3W5 Quebec City, Canada
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Reviewed: 2 September 2025 · Stayed in August 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 22 August 2025 · Stayed in July 2025
Verified reviewNice butique hotel close to main tourist spots. Comfy beds, nice decor in rooms, good a/c. We really liked our stay.
Breakfast basic but ok. I was not amazed with attitude of people at front desk (they seemed not to like their job and did minimum effort). But that is minor.
Hi Michal, Thank you for taking the time to leave us a review. We're delighted to see that you loved your experience with us, especially regarding the hotel's location. We are indeed close to everything, and we are happy you made the most out of it. As for the staff, we are surprised to see that this is the experience you had with the front desk. Please know that we work hard to provide a quality service to our customers and we apologize if we did not provide you with that service. We hope it didn't affect the majority of your stay and we hope to welcome you again sometime. Take care! Antoine - Front Desk
Hi Michal, Thank you for taking the time to leave us a review. We're delighted to see that you loved your experience with us, especially regarding the hotel's location. We are indeed close to everything, and we are happy you made th… Show more
Reviewed: 19 August 2025 · Stayed in July 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 3 August 2025 · Stayed in August 2025
Verified reviewSpacious rooms and the water machine in the reception area. Also access to free fruit in the reception area. The location was perfect for access to the port area and local coffee and gift shops. Breakfast brought to your room was very convenient. Staff on the desk were very helpful.
The croissants were not particularly fresh.
Hello Gina, Thank you for your review. We’re delighted to hear you enjoyed the spacious room, the breakfast service and the location. It’s wonderful to know our team at reception made a good impression. We’d love to welcome you back on your next visit to Québec. All the best, Matthieu - Front Desk
Hello Gina, Thank you for your review. We’re delighted to hear you enjoyed the spacious room, the breakfast service and the location. It’s wonderful to know our team at reception made a good impression. We’d love to welcome you back on your… Show more
Reviewed: 29 July 2025 · Stayed in July 2025
Verified reviewThe comfortable room The coffee service in morning & limeade afternoon Fresh fruit always available
Breakfast breads only options tough for a gluten intolerant person
Hi Dee, Thank you so much for taking the time to leave us a review. We're so sorry to hear about the breakfast, you could've told us, we do have a gluten-free option available. We hope it didn't affect your entire stay to much. Nonetheless, we're glad to see that you liked the room and that you were comfortable. Hope to welcome you again sometime. Take care ! Antoine - Front Desk
Hi Dee, Thank you so much for taking the time to leave us a review. We're so sorry to hear about the breakfast, you could've told us, we do have a gluten-free option available. We hope it didn't affect your entire stay to much. … Show more
Reviewed: 30 June 2025 · Stayed in June 2025
Verified reviewThe hotel was so pretty! The staff was great! They were so helpful. The breakfast was so good and convenient!
Hi Michelle, Thank you so much for taking the time to leave us a review. We are delighted to see that you loved your experience with us, especially regarding the breakfast and the staff. We are proud to have such a strong team and it was a pleasure to serve you. Hope to welcome you again sometime. Take care! Antoine - Front Desk Hôtel des Coutellier
Hi Michelle, Thank you so much for taking the time to leave us a review. We are delighted to see that you loved your experience with us, especially regarding the breakfast and the staff. We are proud to have such a strong team and it was a … Show more
Reviewed: 29 June 2025 · Stayed in June 2025
Verified reviewReviewed: 27 June 2025 · Stayed in June 2025
Verified reviewAmazing , friendly, helpful staff. Great location
Thank you for taking the time to leave us a review. We are very lucky to be in such a good location for our guests, and we are glad that you got to appreciate the little beauties all around! Best regards, Romane - Réceptionniste Hôtel des Coutellier
Thank you for taking the time to leave us a review. We are very lucky to be in such a good location for our guests, and we are glad that you got to appreciate the little beauties all around! Best regards, Romane - Réceptionniste Hôtel des … Show more
Reviewed: 25 June 2025 · Stayed in June 2025
Verified reviewReviewed: 21 June 2025 · Stayed in May 2025
Verified reviewReviewed: 20 June 2025 · Stayed in June 2025
Verified reviewReviewed: 10 June 2025 · Stayed in May 2025
Verified reviewReviewed: 17 May 2025 · Stayed in May 2025
Verified reviewIt was in a great location, clean and amazing staff.
Hi Kerry, Thank you so much for taking the time to leave us a review. We're so glad that you liked your experience with us and we hope to see you again sometime. Take care! Antoine - Front Desk Hôtel des Coutellier
Reviewed: 30 April 2025 · Stayed in April 2025
Verified reviewReviewed: 28 April 2025 · Stayed in April 2025
Verified reviewReviewed: 21 April 2025 · Stayed in April 2025
Verified reviewReviewed: 28 March 2025 · Stayed in March 2025
Verified reviewLove everything overall! Very quaint, awesome customer service!
Hi Tanya, Thank you so much for taking the time to leave us a review. We're so glad that you liked your experience with us and we hope to see you again sometime. Take care! Antoine - Front Desk Hôtel des Coutellier
Reviewed: 26 February 2025 · Stayed in February 2025
Verified revieweverything except breakfast
It should be announced that there is no breakfast room: you have necessarily to take it in your room, making your own coffee and eating what is contained in a bag left outside your room.
Hi Carlo, Thank you for taking the time to comment on your experience! In the description on Booking.com, it is mentioned that breakfast is delivered to your room. We hope to see you again for a future stay. Best regards, Antoine - Front desk
Hi Carlo, Thank you for taking the time to comment on your experience! In the description on Booking.com, it is mentioned that breakfast is delivered to your room. We hope to see you again for a future stay. Best regards, Antoine - Front d… Show more
Reviewed: 20 February 2025 · Stayed in January 2025
Verified reviewReviewed: 10 February 2025 · Stayed in February 2025
Verified reviewHello Laura! Thank you so much for taking the time to leave us a review! We are so happy you had a fabulous time with us. We can't wait to see you again! Antoine Hôtel des Coutellier
Reviewed: 9 February 2025 · Stayed in February 2025
Verified reviewWe loved it all! The morning breakfast delivery in the insulated bag, the robes the comfy bed..just the overall quaintness of everything.
It was all great!
Hello Mrs. Barbara! Thank you so much for taking the time to leave us a review! We are so happy you and your friends had such a good time with us, you were just lovely. Hope to see you again! Justin Hôtel des Coutellier
Reviewed: 27 January 2025 · Stayed in January 2025
Verified reviewthe room was excellent , breakfast nice touch . Should add a healthy option as well though
Hello Tammy! Thank you for taking the time to rate your experience. We are glad that the room and breakfast met your expectations, and we thank you for your suggestion. Sincerely, Alycia - Front desk