Reviews of DoubleTree by Hilton St. John's Harbourview 4 stars
2 Hill O' Chips, A1C 6B1 St. John's, Canada
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Reviewed: 8 September 2025 · Stayed in September 2025
Verified reviewGreat location for exploring downtown. Walkable to shops, breweries, cafes, restaurants. Parking on site for $15.
Reviewed: 8 September 2025 · Stayed in September 2025
Verified reviewNo hassle, no fuss kinda hotel. Well managed from our perspective.
No pool, no complementary coffee, choice of restaurant experience, pricy for the overall experience but not complaining. Did not get our Hilton reward points, stayed 6 nights, we would have preferred dealing directly with Hilton
Reviewed: 7 September 2025 · Stayed in September 2025
Verified reviewThe location and the restaurant were great.
The staff wasn’t friendly or helpful.
Reviewed: 6 September 2025 · Stayed in August 2025
Verified reviewReviewed: 5 September 2025 · Stayed in August 2025
Verified reviewReviewed: 5 September 2025 · Stayed in September 2025
Verified reviewReviewed: 1 September 2025 · Stayed in August 2025
Verified reviewSoft sheets
No breakfast
Dear Sara, Thank you for your feedback. We would like to note that breakfast is served in our restaurant from 7:00–10:00 AM on weekdays and from 8:00 AM–2:00 PM on weekends. We look forward to welcoming you again.
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewLocation and cookies
No microwave in the room
Dear Rishma, Thank you for your feedback. We’re glad you enjoyed our location and cookies. We appreciate your comments regarding the microwave and will keep them in mind as we look for ways to improve. We hope to welcome you back again.
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewLocation. Cookies
No microwave in the room
Dear Rishma, Thank you for your feedback. We’re glad you enjoyed our location and cookies. We appreciate your comments regarding the microwave and will keep them in mind as we look for ways to improve. We hope to welcome you back again.
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewFood pillows view restaurant cookies
View decor restaurant and amazing staff
Dear Guest, Thank you for your kind feedback. We’re glad you enjoyed your stay and look forward to welcoming you again.
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 21 August 2025 · Stayed in August 2025
Verified reviewReviewed: 19 August 2025 · Stayed in July 2025
Verified reviewThe staff was wonderful! Parking was easy. Location was great. The restaurant was amazing!
Dear emark65, Thank you for your wonderful feedback! We’re delighted to hear that our staff, parking, location, and restaurant all contributed to a great experience. We look forward to welcoming you back on your next visit!
Reviewed: 9 August 2025 · Stayed in July 2025
Verified reviewGreat location, close to many restaurants, breakfast at Little Sparo is very good, spacious and clean room, friendly staff
Dear Isabella, Thank you for your review! We’re happy to hear you enjoyed your stay and hope to welcome you again in the future.
Reviewed: 8 August 2025 · Stayed in August 2025
Verified reviewReviewed: 4 August 2025 · Stayed in August 2025
Verified reviewReviewed: 3 August 2025 · Stayed in July 2025
Verified reviewGood hotel in St. John.'s. Location and parking. Great staff (special mention for Mrs. Liza) and good restaurant.
Windows are a bit small... but hardly something that can be changed,
Dear Olivier, Thank you for your kind review! We're glad you enjoyed your stay, especially our location, parking, and on-site restaurant. We appreciate your understanding about the windows — some aspects are part of the building’s original design, but we’re happy it didn’t affect your overall experience. Thank you again, and we’ll be sure to pass your feedback along to our team — it means a lot to us! We look forward to welcoming you back soon.
Dear Olivier, Thank you for your kind review! We're glad you enjoyed your stay, especially our location, parking, and on-site restaurant. We appreciate your understanding about the windows — some aspects are part of the building’s origi… Show more
Reviewed: 1 August 2025 · Stayed in August 2025
Verified reviewReviewed: 1 August 2025 · Stayed in July 2025
Verified reviewJust a really nice place to stay while visiting Newfoundland; friendly staff, nice restaurant although a little pricey, super waitstaff and bartenders, fast elevators😉, great location, clean & comfortable.
A bit pricey for parking & breakfast.
Dear Margaret, ChatGPT said: Thank you for your feedback! We're glad to hear you enjoyed your stay and appreciated the location, updated rooms, and our team. Your comments are valuable to us, and we’ll use them as we continue to enhance the overall guest experience. We hope to welcome you back again soon!
Dear Margaret, ChatGPT said: Thank you for your feedback! We're glad to hear you enjoyed your stay and appreciated the location, updated rooms, and our team. Your comments are valuable to us, and we’ll use them as we continue to enhanc… Show more
Reviewed: 29 July 2025 · Stayed in July 2025
Verified reviewThe elevators do not stop at all parking levels.
Dear Guest, Thank you for your feedback. We’re sorry for any inconvenience you experienced with the elevator access from the parking levels. Your comments are appreciated and help us improve the overall guest experience. We hope to have the opportunity to welcome you again in the future.
Dear Guest, Thank you for your feedback. We’re sorry for any inconvenience you experienced with the elevator access from the parking levels. Your comments are appreciated and help us improve the overall guest experience. We hope to have th… Show more
Reviewed: 28 July 2025 · Stayed in July 2025
Verified reviewClose to downtown, view of the harbour, parking was great
Nothing comes to mind
Dear Thomas, Thank you for sharing your feedback! We’re glad to hear you enjoyed the convenient location, harbour view, and parking. We appreciate your rating and hope to welcome you back again soon.
Reviewed: 28 July 2025 · Stayed in July 2025
Verified reviewClean. Close to amenities downtown.
Dear Carlee, Thank you for your feedback! We’re happy to hear you had a positive experience and appreciate you taking the time to share it. We hope to welcome you again in the future.
Reviewed: 28 July 2025 · Stayed in July 2025
Verified reviewI could do that but according to the hotel it was Booking.com who double booked our spot. I had booked months in advance and received several confirmations in the days before arriving. I have used Booking.com a lot for years and never had this kind of problem. We are in our late 70s and this created a lot of stress for my handicapped sister and myself. The JAG hotel did not have equivalent accommodation as promised by the Hilton and there was no other accommodation in town due to concerts and regattas. Further more the Hilton would not find us accommodation for 3 nights they wanted us to come back for the 3rd night. As old people this was far too difficult. All this to say I would like Booking.com to compensate us for all this strife and inconvenience. Please forward this to the appropriate department Thank you.
Dear Barb, Thank you for taking the time to share your experience. We sincerely apologize for the inconvenience and stress this situation caused you and your sister. We fully understand how upsetting and difficult this must have been, especially given the circumstances. While the issue originated from a system error beyond our control, we take full responsibility for the impact it had on your stay. As such, the hotel covered the charges for all three nights in recognition of the disruption and to express our sincere regret. We truly value you as a guest, and we are committed to ensuring a much smoother experience should you choose to stay with us again. If there is anything further we can do or if you have additional concerns, please don’t hesitate to reach out to us directly.
Dear Barb, Thank you for taking the time to share your experience. We sincerely apologize for the inconvenience and stress this situation caused you and your sister. We fully understand how upsetting and difficult this must have been, espe… Show more
Reviewed: 27 July 2025 · Stayed in July 2025
Verified reviewThe best eggs benedict I have ever had.
Laundry facility. It smells a bit musty.
Dear Rafighi, Thank you for sharing your feedback! We’re glad you enjoyed your stay and appreciate your comments, which help us continue to improve. We hope to welcome you back again soon!