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Reviews of SureStay Plus Hotel by Best Western Drumheller 2 stars

600-680 2 St Se, T0J 0Y0 Drumheller, Canada

#7 of 17 hotels in Drumheller

Guests' Choice

Review score

Based on 428 hotel reviews

7.5

Score breakdown

  • Cleanliness

    7.9

  • Comfort

    7.8

  • Location

    8.6

  • Facilities

    7.7

  • Staff

    8.6

  • Value for money

    7.0

  • Free WiFi

    9.1

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Showing 1 – 25

  • Reviewed: 31 August 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    Sound traveled a lot from the hallways into our bedroom. Every time the stairway door opened, we could hear it while we were sleeping.

    Loved the pool and hot tub. Amazing breakfast. One of the best we experienced on our road trip. Fantastic location. Close to many options.

    Stayed in August 2025

  • Reviewed: 29 August 2025

    8.0
    It was good overall
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    It was good! Room wasn’t ready until 7 pm on the day of check in. That was a bit frustrating

    Stayed in August 2025

  • Reviewed: 14 August 2025

    8.0
    very good, value for money.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Queen Suite
    • Stayed 2 nights

    the cleanliness could be a little better

    breakfast, pool, the room had a kitchenette.

    Stayed in August 2025

  • Reviewed: 7 August 2025

    8.0
    For the price point. It was above expectations.
    • Leisure trip
    • Family with young children
    • King Room with Sofabed
    • Stayed 2 nights
    • Submitted via mobile

    I got tired of the powdered eggs quickly. Decent selection, nothing super special

    Pool was great, but got busy quickly. Beds were comfy for price. Outside access was a great bonus.

    Stayed in August 2025

  • Reviewed: 5 August 2025

    6.0
    Good hospitality!
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    While the room presents a semblance of order, it appears that the dust and the cleanliness of the carpet could benefit from some attention, and the bathroom sink's drainage was somewhat problematic.

    I am most grateful for the hospitality extended, and I was very pleased that they were kind enough to allow us an early check-in. The breakfast was also quite delightful.

    Stayed in August 2025

  • Reviewed: 5 August 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    The breakfast was super crazy busy!! There was one hotel employee working it!! I felt so bad for her. She did an amazing job tho.

    Perfect location

    Stayed in August 2025

  • Reviewed: 28 July 2025

    9.0
    Nice place to stay with family
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    Slightly outdated

    Waterslide, breakfast

    Stayed in July 2025

  • Reviewed: 24 July 2025

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    A bit old and loud. We were close of the pool so not quiet before 10pm.Old facility so not super quiet we could heard our neighbors.. so lots of pros and cons just depends on your budget.

    The breakfast was great the location too. Super clean nice staff..comfortable bed.

    Stayed in July 2025

  • Reviewed: 24 July 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Super long line up at breakfast, very disorganized. Very few places to sit for breakfast

    Clean , close to tims

    Stayed in May 2025

  • Reviewed: 23 July 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Suite with Two Queen Beds and Kitchen
    • Stayed 6 nights
    • Submitted via mobile

    The room was not ready for our 4pm check in time. After driving 7hrs for a 4pm check in and having to wait another hour and a half was not good.

    Really enjoyed the room, having the suite saved us lots with not having to eat out all the time. And the extra room was a nice bonus.

    Stayed in July 2025

  • Reviewed: 9 July 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Double Room with Three Double Beds
    • Stayed 1 night
    • Submitted via mobile

    AC unit could use a clean.

    Kids loved the pool and the groceries store near by had everything u needed

    Stayed in July 2025

  • Reviewed: 6 July 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    The swimming pool was very dirty

    So far, it was the best place in Drumheller

    Stayed in July 2025

  • Reviewed: 27 June 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted via mobile

    Could have used a much better vacuum and clean!

    Good location, breakfast was good and my son loved the pool and waterslide!

    Stayed in June 2025

  • Reviewed: 14 June 2025

    8.0
    Would stay again for a night or two, decently comfortable for the price, sweetened by the fun pool and good breakfast!
    • Leisure trip
    • Family with young children
    • King Room with Sofabed
    • Stayed 1 night
    • Submitted via mobile

    There aren’t private showers in the pool area so you have to go back to your room to wash off but we made it work. The mattress wasn’t great quality and not comfortable.

    The building itself is solid cement which keeps it super cool in the baking heat of Drumheller, and quiet. We really enjoyed the pool and water slide and our room was spacious and easily accommodated our family of four. Breakfast was great!

    Stayed in June 2025

  • Reviewed: 8 June 2025

    8.0
    A good place to stay
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Some of the fixtures and fitting were a bit tired. The breakfast set up was challenging, it’s a large hotel with a very small area in which to eat breakfast, and the supplies kept running out!

    The room was comfortable and quiet. It was easy to find and had a good variety of eating places within walking distance, one of which was an impressive supermarket called Fresons.

    Stayed in June 2025

  • Reviewed: 7 June 2025

    9.0
    Perfect hotel room
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Room smelled nice. Beds were comfortable. Very clean room. Pool was fun, not crowded.

    Stayed in June 2025

  • Reviewed: 5 June 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    The bed was a little stiff, our backs were sore.

    Location was great for our event and restaurants were walking distance.

    Stayed in June 2025

  • Reviewed: 2 June 2025

    8.0
    Great stay. Thank you.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night

    The breakfast was adequate, they restocked it when we asked for things that ran out. We really appreciated a call when I left my e-reader in the room and held it at the front desk for pick up. The cleaning staff were really helpful in finding a cot for my grandson and the ones we met in the hall were very friendly.

    Stayed in June 2025

  • Reviewed: 27 April 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Two-Bedroom Queen Suite
    • Stayed 1 night
    • Submitted via mobile

    The suite room was very nice...ideal for a big family. Location was perfect, walking distance from Boston Pizza and McDonald's... and close to the highway.

    Stayed in April 2025

  • Reviewed: 19 April 2025

    9.0
    very nice
    • Leisure trip
    • Couple
    • King Suite with Fireplace
    • Stayed 1 night

    room was very big and the breakfast was good. did not use the pool

    Stayed in March 2025

  • Reviewed: 18 April 2025

    8.0
    Otherwise, our stay was great.
    • Leisure trip
    • Family with young children
    • Double Room with Three Double Beds
    • Stayed 2 nights
    • Submitted via mobile

    There was a lot of noise in the evening outside our room, across the hall. Yelling, dog barking a bit, lots of noise, sounded like some arguing. That part did not feel safe.

    Breakfast was great, good area.

    Stayed in April 2025

  • Reviewed: 28 March 2025

    6.0
    Comfortable, great staff
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    Lack of hot water

    Pool, fitness Ron

    Stayed in March 2025

  • Reviewed: 20 January 2025

    8.0
    Pleasant stay.
    • Leisure trip
    • Family with young children
    • Suite with Two Queen Beds and Kitchen
    • Stayed 1 night
    • Submitted via mobile

    We needed a roll out bed. Not provided. The eggs were under whelming. Kids didn't like how they tasted or looked. Didn't like having our room right beside the elevators.

    Quick and convenient check in and check out. Polite staff.

    Stayed in January 2025

  • Reviewed: 25 October 2024

    9.0
    We enjoyed our stay and location was great for visiting Tyrrell Museum which was why we came to Drum
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds with Sofa Bed
    • Stayed 1 night

    Breakfast was very good, although on a very busy Saturday morning the seating area was a little bit tight. Nice to have hot options. We enjoyed being able to walk to a nearby restaurant for dinner (the family chose Boston Pizza). We enjoyed the pool and waterslide. Unfortunately the little ones (age 5 and 3) weren't ready to do the slide alone, but the 8 year old did enjoy it.

    Stayed in September 2024

Showing 1 – 25

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