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Reviews of Entourage sur-le-Lac 4 stars

99 Chemin du Tour-du-Lac, G3B 2J8 Lac-Beauport, Canada

#1 of 3 hotels in Lac-Beauport

Guests' Choice

Review score

Based on 242 hotel reviews

9.2

Score breakdown

  • Cleanliness

    9.4

  • Comfort

    9.5

  • Location

    9.6

  • Facilities

    9.3

  • Staff

    9.4

  • Value for money

    8.6

  • Free WiFi

    9.1

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Showing 1 – 25

  • Reviewed: 17 August 2025

    10
    Amazing experience!!!!
    • Leisure trip
    • Couple
    • King Room with Mountain View
    • Stayed 3 nights
    • Submitted via mobile

    Nothing. It was perfect

    Entourage sur le lac was simply amazing. The property is gorgeous and the service was amazing. We enjoyed the view and surrounding area so much. We also felt this property was an amazing value. The restaurant was amazing!!!!

    Stayed in July 2025

  • Reviewed: 11 August 2025

    10
    We thoroughly enjoyed our stay!
    • Leisure trip
    • Couple
    • King Room with Mountain View
    • Stayed 4 nights
    • Submitted via mobile

    Breakfast was just okay! But wouldn’t say we disliked it.

    Location and amenities are spectacular. Staff were friendly and helpful.

    Stayed in August 2025

  • Reviewed: 27 July 2025

    9.0
    Beautiful place to stay, it’s relaxing and great amenities
    • Leisure trip
    • Family with young children
    • King Studio with Mountain View
    • Stayed 4 nights
    • Submitted via mobile

    Restaurant didn’t offer variety of options, jacuzzi water was dirty and sandy due to kids getting in straight from the lake

    Beautiful place, great location, amenities and very relaxing. We like that it’s family friendly

    Stayed in July 2025

  • Reviewed: 17 July 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • King Room with Lake View
    • Stayed 4 nights
    • Submitted via mobile

    Nothing

    Everything, the view of the lake. The size of room.

    Stayed in July 2025

  • Reviewed: 15 July 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • King Studio with Mountain View
    • Stayed 1 night
    • Submitted via mobile

    The pool is too small. Lunch menu is poor, no variety.

    The place is really nice and the hotel deserves a 5 star.

    Stayed in July 2025

  • Reviewed: 2 July 2025

    8.0
    Great place for families but the food/beverage offering needs to be improved !
    • Leisure trip
    • Family with young children
    • Queen Studio with Two Queen Beds - Lake View
    • Stayed 2 nights
    • Submitted via mobile

    The buffet selection is very poor for me. We tried different luxury hotels with different buffets and Entourage is far behind ! We also found that the food offering was not up to our expectations. Having only one restaurant or only one type of food is not enough for a so called “resort”. L’Estérel Resort is our comparison and it was a lot more fun to try different restaurant and environment ! We also think having drink service on the beach would make this hotels stand out and the experience for the parents a whole lot more enjoyable :)

    The location by the lake and how it was kid friendly. It was raining one day and they took out big blowouts in the conference room for the kids to play !

    Stayed in July 2025

  • Reviewed: 11 June 2025

    8.0
    Would return for the stunning location and lovely rooms but elements need some work
    • Leisure trip
    • Family with young children
    • King Studio with Lake View
    • Stayed 3 nights
    • Submitted via mobile

    Felt the corner studio room was a waste of money and deceiving on the advertised description /photo as there was no benefit to the corner windows as they are lined up meaning you can’t see left from the corner glass if that makes sense and therefore a normal standard (cheaper) lake balcony is far better view of the lake. The staff quality of service in the restaurant did not match the environment and quality of food. Run by <20 year olds that appeared to have no hotel training. Had to wait a very long time to order and receive food / drinks. Items missing, eventually brought with no apology even when they said “yeh that’s my fault”. Rushed our group of 5 so fast through ordering that the waitress literally left the table before the 5th person pf party had chance to order a drink …. When she returned with drinks I had to literally say you did not take an order for my child??? “Oh yeh what do you want” Breakfast Monday am compared to the weekend was VERY obviously less even down to my shakshuka having two poached eggs Saturday and Sunday and only one Monday. Buffet also half the provision. However same charge…

    Absolutely stunning beautiful location, beautiful property and room, large comfy beds, excellent food quality.

    Stayed in June 2025

  • Reviewed: 5 May 2025

    9.0
    Superb
    • Leisure trip
    • Group
    • King Studio with Mountain View
    • Stayed 1 night

    fantastic

    Stayed in May 2025

  • Reviewed: 21 March 2025

    9.0
    Great!
    • Leisure trip
    • Couple
    • King Room with Lake View
    • Stayed 2 nights

    Clean and well equipped

    Stayed in March 2025

  • Reviewed: 17 October 2024

    10
    The place to be if looking for a quiet place near nature
    • Leisure trip
    • Solo traveller
    • King Room with Lake View
    • Stayed 2 nights

    King room with balcony and sea view, welcoming staff, Stant up paddle and bikes available for free

    Stayed in September 2024

  • Reviewed: 4 October 2024

    9.0
    Icky pool and jacuzzi!
    • Leisure trip
    • Couple
    • King Studio with Lake View
    • Stayed 3 nights
    • Submitted via mobile

    The uncleanliness of the pool and the jacuzzi. They should require people to wash their feet before going into pool and jacuzzi. People walk from beach, across the lawn and walkway and goes into them without washing their feet off. The jacuzzi is especially gross. There is so much sand at the bottom. Also, maximum number of people in jacuzzi is often exceeded. The view from our room was obstructed by a huge tree, even though we paid for waterfront room.

    The variety of water sports. The facility was nice.

    Stayed in July 2024

  • Reviewed: 30 September 2024

    10
    Very nice hotel by the lake
    • Leisure trip
    • Family with young children
    • Queen Studio with Two Queen Beds - Lake View
    • Stayed 1 night
    • Submitted via mobile

    We loved to stay there more nights, unfortunately we didn`t have more time :(

    We loved this hotel! We planned to stay there one night, but we extended our stay to two nights. Super location, fantastic room. When checking in, we got a room upgrade - it was really good surprise! It was really nice to go kayaking directly from the hotel, there was lots of free kayaks. We loved our view to the lake!

    Stayed in September 2024

  • Reviewed: 20 September 2024

    9.0
    Batteries fully recharged just what the doctor ordered
    • Leisure trip
    • Couple
    • King Room with Lake View
    • Stayed 4 nights

    Food selection in the Restaurant, Add a Bar for people not using the Restaurant

    The over all stay was superb, only down side was the selection of food in the restaurant

    Stayed in September 2024

  • Reviewed: 17 September 2024

    10
    Romantic and Peaceful Stay for Couples
    • Leisure trip
    • Couple
    • King Studio with Lake View
    • Stayed 2 nights

    The location of the hotel was wonderful. We love the nature and fresh air. Our lake view room was upgraded to a suite, so our joy was doubled. Everything in the room was very clean, the bed was incredibly comfortable. Drinking morning coffee in our bed with the lake view was a unique experience. Also sitting under the stars at night.

    Stayed in September 2024

  • Reviewed: 16 September 2024

    9.0
    Amazing stay!
    • Leisure trip
    • Family with young children
    • King Room with Mountain View
    • Stayed 5 nights

    I did not like that the room was only cleaned upon request and even then it was just a quick bed change and empty the garbages. For the price paid the room should have been cleaned daily.

    The location was great! The hotel and facilities are also amazing and well kept. Overall our stay was incredible.

    Stayed in September 2024

  • Reviewed: 12 September 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • King Room with Lake View
    • Stayed 3 nights
    • Submitted via mobile

    First room was way smaller than expected. Second room was just amazing

    Stayed in August 2024

  • Reviewed: 3 September 2024

    9.0
    Great hotel overall. It was our 3rd time, but this time, the room was a bit dirty
    • Leisure trip
    • Family with young children
    • Queen Studio with Two Queen Beds - Mountain View
    • Stayed 2 nights
    • Submitted via mobile

    The air vent was open and I could see the air filter super dirty and wasn’t changed quite a time In the closet, we had found some beer packaging left by the previous guest The room has a funny smell when we entered the first time It seemed that they were on the rush to clean it since it got delayed (we received the key only 35 minutes pass 16:00)

    Staff Location Facilities

    Stayed in September 2024

  • Reviewed: 29 August 2024

    10
    Exceptional
    • Leisure trip
    • People with friends
    • King Studio with Lake View
    • Stayed 1 night
    • Submitted via mobile

    Love ❤️ this place it has everything in a beautiful setting! The food, staff,accommodation perfect.

    Stayed in August 2024

  • Reviewed: 29 August 2024

    10
    Amazing find, quiet and peaceful yet close to Quebec
    • Leisure trip
    • Couple
    • King Room with Lake View
    • Stayed 1 night
    • Submitted via mobile

    Beautiful resort, great location, wish we were here for a week. Perfect place to relax and restore.

    Stayed in August 2024

  • Reviewed: 26 August 2024

    8.0
    Will be back!
    • Leisure trip
    • Group
    • Loft with Mountain View
    • Stayed 2 nights
    • Submitted via mobile

    We were a big group and I ended up sleeping on the sofa bed which was not very comfortable. There was a mix up with payments going through on my card twice (which was resolved though). The front desk agent said we could have certain items waiting for us in the room which weren’t there. We asked for others at the front desk which were never delivered.

    Great location, amenities available were great (although we didn’t have a chance to use most of them). Very pet and family friendly. The food at l’Ilot was amazing! Great service by Jose! They were also able to accommodate an early check in which was much appreciated.

    Stayed in August 2024

  • Reviewed: 25 August 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • King Room with Mountain View
    • Stayed 5 nights
    • Submitted via mobile

    Everything was perfect!

    Stayed in July 2024

  • Reviewed: 21 August 2024

    10
    Everything was perfect, we had an amazing stay. Rooms are big, with kitchen area. View on the lake.
    • Leisure trip
    • Family with young children
    • King Room with Lake View
    • Stayed 2 nights

    Everything was perfect, we had an amazing stay. Rooms are big, with kitchen area. View on the lake. Free water activities for the kids. Just perfect.

    Stayed in August 2024

  • Reviewed: 21 August 2024

    8.0
    Beautiful lake location and nice hotel with great facilities
    • Leisure trip
    • Family with young children
    • Queen Studio with Two Queen Beds - Mountain View
    • Stayed 2 nights

    The hotel is lovely, but it could be better. The room was a nice size, but upon our arrival, we could smell that a dog had been in there. The hotel was very proactive and helpful in trying to sort the problem out, but nothing helped. It would be much better if dogs were kept in "dog friendly" rooms and not in family suites. The two main beds were very comfortable, but the pull-out sofa bed was awful. Again the hotel did help in providing a topper to try and alleviate the discomfort. Small things were poor in the room - USB charging points didn't work, not enough hooks to hang up towels, only three glasses in a suite for a family of 5, no light on the balcony so you couldn't use it in the evening... It did seem the room had been created very much with design in mind, rather than family functionality. We were also a little disappointed with the outdoor pool service - it's only open until 4pm, so after that, you have to enter the restaurant if you want to get a drink - this felt inappropriate in a wet swimsuit! It was also odd that there weren't any restrooms open around the pool, so again you had to walk through the hotel in wet swimwear to get to a toilet...not forgetting to take your key card! We had a really nice stay and the hotel is great, but it just needs a little more finesse in some areas. I would say however, that the staff were very proactive with our issues and did try to sort everything out that we had mentioned.

    The hotel has a lovely, modern feel and is very warm and welcoming. The kids loved having easy access to the volleyball and use of the paddle boards and canoes. We really enjoyed the Paddleboard Yoga and our teenagers made good use of the well-equipped gym and games room. The location of this hotel is lovely and the lake is beautiful. The rooms were a good size with a nice balcony. Car Parking was plentiful and there were nice local restaurants.

    Stayed in August 2024

  • Reviewed: 20 August 2024

    10
    Great time,Highly recommended
    • Leisure trip
    • Family with young children
    • King Studio with Lake View
    • Stayed 7 nights
    • Submitted via mobile

    The views of the lake the room was super the staff were very friendly and supportive thank you Zack for the smile

    Stayed in July 2024

Showing 1 – 25

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