Reviews of Falcon Crest Lodge by CLIQUE 3 stars
190 Kananaskis Way, T1W 3K5 Canmore, Canada
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Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewWe received an upgrade upon arrival. The room had a balcony with a barbecue and a spectacular view of the surrounding mountains. We also loved that there was a washing machine and a tumble dryer in the room. I would always book this Hotel again.
Dear Noemie, Thank you so much for your wonderful review! We’re delighted to hear that you enjoyed the complimentary upgrade and that the balcony barbecue, mountain views, and in-room laundry made your stay special. Your kind words and loyalty mean a lot to us, and we look forward to welcoming you back to Falcon Crest Lodge for another memorable visit. Warm regards, Guest Services Team
Dear Noemie, Thank you so much for your wonderful review! We’re delighted to hear that you enjoyed the complimentary upgrade and that the balcony barbecue, mountain views, and in-room laundry made your stay special. Your kind words and… Show more
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewShower was awesome. The hotel room was amazing.
Everything was great.
Dear Guest Thank you for taking the time to leave us your review. We are glad to hear you enjoyed your stay enough to award us a perfect score. We hope to host you again soon. Sincerely, Sylvester | Guest Service Agent
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewAmazing staff and super clean facilities
Dear Guest Thank you for taking the time to leave us your review. We are glad to hear you enjoyed your stay enough to award us a perfect 10/10. We hope to host you again soon. Sincerely, Sylvester | Guest Service Agent
Reviewed: 19 August 2025 · Stayed in May 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewReviewed: 12 August 2025 · Stayed in August 2025
Verified reviewReviewed: 11 August 2025 · Stayed in August 2025
Verified reviewReviewed: 4 August 2025 · Stayed in August 2025
Verified reviewEverything was great
Price of room was a little bit expensive. Could’ve been a little more reasonable
Dear Guest Thank you for taking the time to leave us your review. We are glad to hear you enjoyed your stay to warrant a 9/10 score despite your misgivings with the price. Unfortunately that is the going rate during the peak season. Maybe we can host you later in the year when it is less busy and the rooms do not command as high a price. Sincerely, Sylvester | Guest Service Agent
Dear Guest Thank you for taking the time to leave us your review. We are glad to hear you enjoyed your stay to warrant a 9/10 score despite your misgivings with the price. Unfortunately that is the going rate during the peak season. Ma… Show more
Reviewed: 30 July 2025 · Stayed in July 2025
Verified reviewReviewed: 28 July 2025 · Stayed in July 2025
Verified reviewClean big rooms
TV would not work whole time
Chuck Thank you for taking the time to leave us your review. We apologize for the issues you had with the TV. That is something we should have been able to resolve almost right away. We hope that was not enough to dissuade you from staying with us again. Sincerely, Sylvester | Guest Service Agent
Chuck Thank you for taking the time to leave us your review. We apologize for the issues you had with the TV. That is something we should have been able to resolve almost right away. We hope that was not enough to dissuade you from staying… Show more
Reviewed: 23 July 2025 · Stayed in July 2025
Verified reviewThe apartment we had was excellent, very comfortable with everything that you need.
The parking. I think there needs to be something on the website describing underground parking for all the Europeans who visit that are not used to driving big cars! We ended up getting a big truck for our travels (we didn’t order this but it’s what we got given) then the hotel had a little parking lot outside but did have underground parking. We ended up parking in the little parking lot as we were too nervous to go to the under ground parking as it was very tight with a bean in the middle and one night we couldn’t park anywhere as there was no parking in the hotels parking lot. I asked about the cars who were parked there and got told they didn’t know who they belonged to🙄 We drove around for 2 hours and they said there was nothing they could do….. my husband ended up parking in town then walking back (25min walk at midnight) in the cold. So maybe a sign saying “only hotel guests aloud” in the parking lot or on website describing the underground parking is tight with height restrictions as if we had known this I would have been insisting on the rental company giving us the car we booked due to the parking at the hotel.
Dear Guest, Thank you for your feedback! We're glad you enjoyed the apartment and found it comfortable. We appreciate your detailed comments on parking and will work on explaining better the underground garage and size restrictions. Sorry for the inconvenience you experienced. We still hope to welcome you again for a futur stay at the Falcon Crest Lodge Guest services team
Dear Guest, Thank you for your feedback! We're glad you enjoyed the apartment and found it comfortable. We appreciate your detailed comments on parking and will work on explaining better the underground garage and size restrictions. So… Show more
Reviewed: 20 July 2025 · Stayed in July 2025
Verified reviewEverything about this trip was perfect! The view in the Morning was breathtaking!
Dear Nathan, Thank you so much for your kind words! We're thrilled to hear that everything about your trip was perfect and that you enjoyed those breathtaking morning views. It means a lot to us to know we helped create such a memorable experience. We hope to welcome you back again soon! Guest Services team
Dear Nathan, Thank you so much for your kind words! We're thrilled to hear that everything about your trip was perfect and that you enjoyed those breathtaking morning views. It means a lot to us to know we helped create such a memorabl… Show more
Reviewed: 19 July 2025 · Stayed in July 2025
Verified reviewPoor lighting in the hallways. Dirty, outdated rooms. Housekeeping was horrendous!
Reviewed: 19 July 2025 · Stayed in June 2025
Verified reviewReviewed: 18 July 2025 · Stayed in July 2025
Verified reviewReviewed: 11 July 2025 · Stayed in June 2025
Verified reviewWe enjoyed the private room and living room arrangement.
Coud have been a little closer to town, but not bad. Only a 2 minunte drive.
Dear David, Thank you for your kind words and for choosing to stay with us! We're so glad to hear that you and your partner enjoyed the private room and living room setup—it’s great to know it helped make your stay comfortable. We appreciate your note about the location as well. While we're just a short drive from town, we understand that being a bit closer can be more convenient. We look forward to welcoming you back soon! Warm regards, Falcon Crest Guest Services
Dear David, Thank you for your kind words and for choosing to stay with us! We're so glad to hear that you and your partner enjoyed the private room and living room setup—it’s great to know it helped make your stay comfortable. We app… Show more
Reviewed: 11 July 2025 · Stayed in July 2025
Verified reviewReviewed: 10 July 2025 · Stayed in July 2025
Verified reviewReviewed: 9 July 2025 · Stayed in July 2025
Verified reviewNeat and clean. Daily service for cleaning. Bathrooms were spacious. Kitchens was well equipped.
Can’t think of anything
Dear Rajiv, Thank you for your fantastic feedback and for rating us so highly across all categories! We're thrilled you enjoyed the clean, comfortable space, our daily service, and the well-equipped kitchen and bathrooms. Your recommendation means a lot to us, and we truly hope to welcome you and your loved ones back soon! Warm regards, Falcon Crest Guest Services
Dear Rajiv, Thank you for your fantastic feedback and for rating us so highly across all categories! We're thrilled you enjoyed the clean, comfortable space, our daily service, and the well-equipped kitchen and bathrooms. Your recomme… Show more
Reviewed: 9 July 2025 · Stayed in July 2025
Verified reviewThe rooms are well equipped and large. The bad was very comfortable and Canmore is a beautiful town.
Dear Alan, Thank you for your kind words! We're glad you enjoyed the spacious, well-equipped room and comfortable bed. It’s great to hear you loved Canmore as well — it truly is a special place. We hope to welcome you back soon! Best regards, Falcon Crest Guest Services
Dear Alan, Thank you for your kind words! We're glad you enjoyed the spacious, well-equipped room and comfortable bed. It’s great to hear you loved Canmore as well — it truly is a special place. We hope to welcome you back soon! Best… Show more
Reviewed: 8 July 2025 · Stayed in June 2025
Verified reviewReviewed: 6 July 2025 · Stayed in July 2025
Verified reviewBeautiful room very comfortable and definitely clean. Staff was friendly and helpful. Great place for a long stay with well equipped kitchen. Beautiful views!
Getting into the parking garage was a little tight
Thank you so much for your kind words and giving us a perfect rating ! We're thrilled to hear you enjoyed the comfort and cleanliness of your room, as well as the beautiful views and well-equipped kitchen. It’s also great to know our staff made a positive impression during your stay. We appreciate your feedback about the parking garage – we understand it can be a bit tight. We hope to welcome you back again soon at the Falcon Crest Lodge !
Thank you so much for your kind words and giving us a perfect rating ! We're thrilled to hear you enjoyed the comfort and cleanliness of your room, as well as the beautiful views and well-equipped kitchen. It’s also great to know our st… Show more
Reviewed: 6 July 2025 · Stayed in June 2025
Verified reviewVery comfortable and spacious, well appointed rooms
Quite expensive
Thank you for your feedback! We're glad to hear you found the rooms comfortable, spacious, and well appointed — we aim to make every stay feel like a home away from home. We understand that pricing is an important factor, and we strive to offer a high level of quality and service that reflects the value of your stay. We truly appreciate your comments and hope to welcome you again in the future at the Falcon Crest Lodge.
Thank you for your feedback! We're glad to hear you found the rooms comfortable, spacious, and well appointed — we aim to make every stay feel like a home away from home. We understand that pricing is an important factor, and we strive … Show more
Reviewed: 5 July 2025 · Stayed in July 2025
Verified review