Reviews of Four Points by Sheraton Edmonton West 3 stars
18540 100 Avenue NW, T5S 0C2 Edmonton, Canada
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Reviewed: 5 September 2025 · Stayed in August 2025
Verified reviewNice location and very clean & comfortable rooms
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 19 August 2025 · Stayed in August 2025
Verified reviewReviewed: 30 July 2025 · Stayed in July 2025
Verified reviewok
Thank you for sharing your feedback. We truly appreciate your honest review and are glad to hear that your stay was generally enjoyable. Your score of 7 out of 10 indicates there's room for us to improve, and we are committed to making your future visits even better. If you have any specific suggestions or areas where we can enhance your experience, please feel free to share. We value your input and hope to welcome you back soon for an even more exceptional stay. Warm regards, Kathleen A. Front Desk Supervisor
Thank you for sharing your feedback. We truly appreciate your honest review and are glad to hear that your stay was generally enjoyable. Your score of 7 out of 10 indicates there's room for us to improve, and we are committed to making … Show more
Reviewed: 9 July 2025 · Stayed in July 2025
Verified reviewReviewed: 4 July 2025 · Stayed in April 2025
Verified reviewEverything
Thank you for taking the time to share your feedback. We're glad to hear that your stay was enjoyable and that you rated us 8 out of 10. We appreciate your note regarding cleanliness, and I want to assure you that maintaining a high standard of cleanliness is a top priority for us. Your comments help us identify areas for improvement, and we will certainly focus on enhancing this aspect to ensure a more comfortable experience for our guests. We look forward to welcoming you back and providing an even better stay next time.
Thank you for taking the time to share your feedback. We're glad to hear that your stay was enjoyable and that you rated us 8 out of 10. We appreciate your note regarding cleanliness, and I want to assure you that maintaining a high sta… Show more
Reviewed: 23 May 2025 · Stayed in April 2025
Verified reviewReviewed: 20 May 2025 · Stayed in May 2025
Verified reviewReviewed: 10 May 2025 · Stayed in May 2025
Verified reviewFriendly clean underground parking
Thank you so much for your wonderful 10 out of 10 review! We're thrilled to hear that you had such an exceptional experience with us. Your kind words motivate our team to continue providing the best service possible. We truly appreciate your support and look forward to welcoming you back soon for another memorable stay.
Thank you so much for your wonderful 10 out of 10 review! We're thrilled to hear that you had such an exceptional experience with us. Your kind words motivate our team to continue providing the best service possible. We truly appreci… Show more
Reviewed: 7 May 2025 · Stayed in April 2025
Verified reviewReviewed: 1 May 2025 · Stayed in March 2025
Verified reviewReviewed: 28 April 2025 · Stayed in April 2025
Verified reviewReviewed: 5 April 2025 · Stayed in March 2025
Verified reviewI had a wonderful stay! The breakfast was excellent—fresh, delicious, and with a great variety to choose from. The staff were all warm and welcoming, and I want to especially thank Lucia at the front desk for being incredibly friendly and helpful throughout my visit. Her attentive service truly made a difference. Highly recommended!
Everything is great and will come back to this hotel again.
Dear Fang, Ca: Thank you so much for your kind and glowing feedback! We're delighted to hear that you had a wonderful stay and enjoyed our breakfast selection. It's also fantastic to know that Lucia provided you with friendly and attentive service — she truly is a valued member of our team. We sincerely appreciate your recommendation and look forward to welcoming you back soon. Your satisfaction means a lot to us! Warm regards, Kathleen A. Front Desk Supervisor
Dear Fang, Ca: Thank you so much for your kind and glowing feedback! We're delighted to hear that you had a wonderful stay and enjoyed our breakfast selection. It's also fantastic to know that Lucia provided you with friendly and a… Show more
Reviewed: 28 March 2025 · Stayed in March 2025
Verified reviewReviewed: 24 March 2025 · Stayed in March 2025
Verified reviewThe breakfast was amazing
The pool needs to be warm for the kids
Dear Perla, Thank you for sharing your feedback. We're thrilled to hear you enjoyed the breakfast! We also appreciate your suggestion regarding the pool temperature. Your comfort and the enjoyment of our guests, especially families with children, are very important to us. We will look into adjusting the pool temperature to ensure a more enjoyable experience for everyone. Thank you again for your valuable feedback. We look forward to welcoming you back soon! Warm regards, Kathleen A. Front Desk Supervisor
Dear Perla, Thank you for sharing your feedback. We're thrilled to hear you enjoyed the breakfast! We also appreciate your suggestion regarding the pool temperature. Your comfort and the enjoyment of our guests, especially families … Show more
Reviewed: 23 March 2025 · Stayed in February 2025
Verified reviewReviewed: 16 March 2025 · Stayed in March 2025
Verified reviewA/c didn't work , no towels at the pool, free breakfast not included
Reviewed: 24 February 2025 · Stayed in December 2024
Verified reviewThe pool was closed and we were not notified on check in.
Dear Cyanna, Thank you so much for your wonderful 9 out of 10 review! We're delighted to hear that you enjoyed your stay with us. Your feedback is very much appreciated, and we're glad that we could meet most of your expectations. If there’s anything specific you think we could improve to earn that perfect 10, please feel free to share. We look forward to welcoming you back soon for an even better experience! Warm regards, Kathleen A. Front Desk Supervisor
Dear Cyanna, Thank you so much for your wonderful 9 out of 10 review! We're delighted to hear that you enjoyed your stay with us. Your feedback is very much appreciated, and we're glad that we could meet most of your expectations. … Show more
Reviewed: 18 February 2025 · Stayed in February 2025
Verified reviewReviewed: 18 February 2025 · Stayed in February 2025
Verified reviewBeds were very comfy. I will definitely be staying here again.
Dear Bumpy, Thank you so much for your fantastic 10 out of 10 review! We're thrilled to hear that you found the beds comfortable and that you enjoyed your stay. It’s always a pleasure to know our guests plan to return, and we look forward to welcoming you back soon for another great experience. Safe travels, and see you again soon! Warm regards, Kathleen A. Front Desk Supervisor
Dear Bumpy, Thank you so much for your fantastic 10 out of 10 review! We're thrilled to hear that you found the beds comfortable and that you enjoyed your stay. It’s always a pleasure to know our guests plan to return, and we look forw… Show more
Reviewed: 3 February 2025 · Stayed in January 2025
Verified reviewReviewed: 24 January 2025 · Stayed in January 2025
Verified reviewReviewed: 19 January 2025 · Stayed in December 2024
Verified reviewReviewed: 17 January 2025 · Stayed in December 2024
Verified reviewReviewed: 5 January 2025 · Stayed in December 2024
Verified review