Reviews of Four Points by Sheraton Moncton 3 stars
40 Lady Ada Boulevard, E1G 0E3 Moncton, Canada
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Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewClean, comfy bed, quiet and very welcoming and nice staff.
No breakfast included
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 29 August 2025 · Stayed in August 2025
Verified reviewStaff were friendly and helpful. Great location, close to many stores and restaurants.
Cleanliness was not amazing for the room, particularly the bathroom.
Dear Guest Thank you for taking the time to share your feedback. We're glad to hear you enjoyed our convenient location and that our staff made a positive impression with their friendliness and helpfulness. However, we're sorry to learn that the cleanliness of your room, especially the bathroom, did not meet your expectations. Please know that your comments have been shared with our housekeeping team to ensure improvements are made. We appreciate your input and hope to have the opportunity to provide you with a better experience in the future.
Dear Guest Thank you for taking the time to share your feedback. We're glad to hear you enjoyed our convenient location and that our staff made a positive impression with their friendliness and helpfulness. However, we're sorry to… Show more
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewThe hotel is very clean!
Dear Melissa Thank you so much for your kind words! We're delighted to hear that you found the hotel very clean. Our housekeeping team works hard to maintain high standards, and your feedback truly means a lot to us. We hope to welcome you back soon!
Dear Melissa Thank you so much for your kind words! We're delighted to hear that you found the hotel very clean. Our housekeeping team works hard to maintain high standards, and your feedback truly means a lot to us. We hope to welcome … Show more
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewBed was comfortable. Only issue was no outlets what so ever on one side of the bed ( single room).
Dear Ca Thank you for your feedback! We're glad to hear you found the bed comfortable. We appreciate you pointing out the lack of outlets on one side of the bed in your single room. We're always looking for ways to improve our guest experience, and this is valuable input. We'll review this with our team to explore possible solutions for future stays. We hope to welcome you back soon!
Dear Ca Thank you for your feedback! We're glad to hear you found the bed comfortable. We appreciate you pointing out the lack of outlets on one side of the bed in your single room. We're always looking for ways to improve our gues… Show more
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewIt’s beautiful.
I wish there was a pool.
Dear Guest Thank you for your lovely comment! We're so glad you found the hotel beautiful. We appreciate your suggestion about having a pool. We hope to have the pleasure of welcoming you back again soon!
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewReviewed: 19 August 2025 · Stayed in August 2025
Verified reviewOur family of four, including two adults and two teenagers, thoroughly enjoyed our stay at the hotel. The suite was spacious, clean, and comfortable, with fresh linens and towels. Breakfast was also good. The staff were friendly and attentive. We would be happy to stay here again.
Thank you for sharing your wonderful feedback! We’re delighted to hear that your family enjoyed a spacious, clean, and comfortable suite, and that breakfast and our team’s service met your expectations. It’s always a pleasure to know our guests feel well cared for, and we truly appreciate your kind words. We look forward to welcoming you and your family back for another enjoyable stay.
Thank you for sharing your wonderful feedback! We’re delighted to hear that your family enjoyed a spacious, clean, and comfortable suite, and that breakfast and our team’s service met your expectations. It’s always a pleasure to know our gu… Show more
Reviewed: 18 August 2025 · Stayed in July 2025
Verified reviewWonderful restaurant for dinner, "Sophia's".
No breakfast included. No pool but, we knew that.
Thank you for sharing your feedback! We’re so glad you enjoyed dinner at Sophia’s and appreciate your understanding about our amenities. Hope to see you again soon!
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewFriendly welcoming staff. Fresh , modern, and clean. A small laundry on site, all needs met in room if not available on the property. Dinner in the restaurant was delicious
Only wanted a continental breakfast but only full buffet available at restaurant on site. Check that location suits your needs
Dear Heather Thank you for taking the time to share your experience! We're thrilled to hear you enjoyed our friendly and welcoming staff, as well as the fresh, modern, and clean environment. It’s great to know that our room amenities and on-site facilities, including the laundry, met your needs, and that you enjoyed a delicious dinner at our restaurant. We appreciate your note about the breakfast options. While we currently offer a full buffet, we understand that guests may prefer lighter choices, and we’ll certainly take your feedback into consideration. Thank you again, and we hope to welcome you back in the future!
Dear Heather Thank you for taking the time to share your experience! We're thrilled to hear you enjoyed our friendly and welcoming staff, as well as the fresh, modern, and clean environment. It’s great to know that our room amenities … Show more
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewReviewed: 16 August 2025 · Stayed in August 2025
Verified reviewReviewed: 14 August 2025 · Stayed in August 2025
Verified reviewReviewed: 14 August 2025 · Stayed in August 2025
Verified reviewReviewed: 13 August 2025 · Stayed in August 2025
Verified reviewWe stayed only 1 night but the hotel was very clean, the reception staff were courteous, the room was very spacious, big beds, clean interiors, and clean bathroom.
We didn’t have breakfast there because the plant based options were practically absent. AC was noisy. I wish the duvet had a proper duvet cover instead of the flat sheets that come off during sleep. If the duvet had duvet covers then the stay would have been perfect.
Dear Taline Thank you for sharing your detailed feedback. We're so pleased to hear that you found the hotel clean, the reception team courteous, and the room spacious and comfortable. It's always great to know our guests appreciate the quality of our accommodations. We also appreciate your constructive comments regarding the air conditioning, breakfast options, and bedding. We're sorry to hear that the plant-based choices were lacking and will review this with the team to see how they can offer a more inclusive selection. Your note about the duvet cover and AC noise has been passed on to the appropriate departments for further review. Thank you again for your insights — they help us improve and ensure an even better experience for future guests. We hope to welcome you back soon!
Dear Taline Thank you for sharing your detailed feedback. We're so pleased to hear that you found the hotel clean, the reception team courteous, and the room spacious and comfortable. It's always great to know our guests appreciat… Show more
Reviewed: 10 August 2025 · Stayed in August 2025
Verified reviewOur room was very nice and was also clean. The beds were super comfortable. The location was easy to get to and was nice and close to stores and restaurants.
I only have one suggestion The shower is awesome and we really appreciated having a non-slip mat on the shower floor as it was slippery. We are at the stage that we would have liked to have a safety bar on the shower.
Thank you for taking the time to share your detailed feedback. We’re delighted to hear you enjoyed your clean, comfortable room, the convenience of our location, and the quality of our shower. We truly appreciate your suggestion regarding the addition of a safety bar in the shower. Guest comfort and safety are always a priority. We look forward to welcoming you back for another enjoyable stay.
Thank you for taking the time to share your detailed feedback. We’re delighted to hear you enjoyed your clean, comfortable room, the convenience of our location, and the quality of our shower. We truly appreciate your suggestion regarding t… Show more
Reviewed: 7 August 2025 · Stayed in July 2025
Verified reviewReviewed: 7 August 2025 · Stayed in August 2025
Verified reviewReviewed: 1 August 2025 · Stayed in July 2025
Verified reviewReviewed: 28 July 2025 · Stayed in July 2025
Verified reviewNice and clean, can walk around property
N/A
Thank you for sharing your experience with us! We’re so glad to hear your first night in New Brunswick was a positive one and that you enjoyed your stay. It’s wonderful to know you found the property clean and appreciated the ability to walk around and explore the area. We truly appreciate your kind words and look forward to welcoming you back on your next visit!
Thank you for sharing your experience with us! We’re so glad to hear your first night in New Brunswick was a positive one and that you enjoyed your stay. It’s wonderful to know you found the property clean and appreciated the ability to wal… Show more
Reviewed: 26 July 2025 · Stayed in July 2025
Verified reviewReviewed: 25 July 2025 · Stayed in July 2025
Verified reviewReviewed: 24 July 2025 · Stayed in July 2025
Verified reviewThe room was clean and great location for our need.
Dear Sabrika Thank you for your feedback! We're glad to hear the room met your expectations and that our location was convenient for your needs. We hope to have the pleasure of welcoming you back again soon!
Reviewed: 23 July 2025 · Stayed in July 2025
Verified reviewGood location for our one night stay and parking is convenient. We enjoyed our meal in the hotel restaurant and staff were friendly.
Thank you for taking the time to share your feedback. We're glad to hear that our location worked well for your one-night stay and that you found our parking convenient. We’re also happy to know you enjoyed your meal at the restaurant, and that our team left a positive impression with their friendly service. We hope to welcome you back again soon for another great stay!
Thank you for taking the time to share your feedback. We're glad to hear that our location worked well for your one-night stay and that you found our parking convenient. We’re also happy to know you enjoyed your meal at the restaurant, … Show more
Reviewed: 22 July 2025 · Stayed in July 2025
Verified reviewNice hotel.
Both elevators broken. 400/night. Not even my money and that hurt.
Thank you for sharing your feedback. We regret the inconvenience you experienced due to the elevator outage during your stay. Please be assured the issue has since been resolved. We appreciate your understanding and hope to welcome you again in the future.
Thank you for sharing your feedback. We regret the inconvenience you experienced due to the elevator outage during your stay. Please be assured the issue has since been resolved. We appreciate your understanding and hope to welcome you agai… Show more