Reviews of Gateway Motel 3 stars
4992 Hwy 93, V0A1M0 Radium Hot Springs, Canada

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Reviewed: 29 July 2025 · Stayed in July 2025
Verified reviewCute and clean place. Beautiful view from window. A lot of flowers. Nice cafe and breakfast.
Thank you!
Reviewed: 23 July 2025 · Stayed in June 2025
Verified reviewReviewed: 22 July 2025 · Stayed in July 2025
Verified reviewComfortable and very clean rooms! Keys available for our late arrival. Nice little breakfast at a local small restaurant included.
Thank you!
Reviewed: 4 July 2025 · Stayed in June 2025
Verified reviewRoom was better than on the pictures. Full Netflix access. Overall great value for money.
Thank you!
Reviewed: 3 July 2025 · Stayed in July 2025
Verified reviewReviewed: 26 June 2025 · Stayed in May 2025
Verified reviewReviewed: 25 June 2025 · Stayed in June 2025
Verified reviewMattress in the room is pretty beat. A new mattress would have made it a perfect stay
Thank you for the review. We are in the process of replacing mattresses.
Reviewed: 21 June 2025 · Stayed in June 2025
Verified reviewReviewed: 19 June 2025 · Stayed in June 2025
Verified reviewRooms were clean, beds were comfortable, and everything that was promised was available. The breakfast was good for the money spent and we did not mind driving 3 minutes to the place where it was served.
Thank you
Reviewed: 16 June 2025 · Stayed in June 2025
Verified reviewRoom is clean, linen smells clean. But the beds are really old and hard.
Shower turns extreme cold and extreme hot; it will adjust the temperature by itself while taking a shower. Breakfast is outside the motel building, it is 8-10 minutes walk. It is hard to call the office, We tried to call prior to our arrival to inform that we will be late for checkin, they responded the next day. We paid 1300+ for 3 rooms for 2 nights, not worth it.
Hello We are sorry to hear you did not enjoy your stay. Unless we are told during a stay that there is a problem with the room there is nothing we can do to provide support to a guest. We did return your call within 24hrs as stated on our voicemail and did provide you with clear instructions for a late check in.
Hello We are sorry to hear you did not enjoy your stay. Unless we are told during a stay that there is a problem with the room there is nothing we can do to provide support to a guest. We did return your call within 24hrs as stated on our… Show more
Reviewed: 16 June 2025 · Stayed in May 2025
Verified reviewThe bathroom has problems with water pressure and fluctuates water pressure specially on hot water was an issue
Thank you.
Reviewed: 31 May 2025 · Stayed in May 2025
Verified reviewReviewed: 30 May 2025 · Stayed in May 2025
Verified reviewJust stayed one night - it was fairly quiet and clean. On the main 'hotel' road coming into town so there was a bit of traffic noise. Staff at the reception desk were super friendly! A small breakfast was included at a cute little retro restaurant that (evidently) the hotel owners also run/own.
Thank you
Reviewed: 29 May 2025 · Stayed in May 2025
Verified reviewBreakfast, — very sparse Room —- clean and comfortable
Breakfast choices
Thank you
Reviewed: 27 May 2025 · Stayed in May 2025
Verified reviewReviewed: 23 May 2025 · Stayed in May 2025
Verified reviewReviewed: 9 May 2025 · Stayed in April 2025
Verified reviewReviewed: 5 May 2025 · Stayed in May 2025
Verified reviewThis motel goes above and beyond what I’d expect for the price. The rooms are very clean with comfortable beds & nice bathroom products. The outdoor sitting areas are attractive and we enjoyed using the small sauna on site. The free breakfast at a nearby cafe was delicious too.
Thank you!
Reviewed: 28 April 2025 · Stayed in April 2025
Verified reviewGood location , comfy bed , clean , fridge
Toilet is so low to try and sit on . Would be nice to have wood to have a fire . No one at desk all day I’d you have questions . Breakfast was included at nearby restaurant but it was very small and we left hungry
Thank you for the review.
Reviewed: 28 April 2025 · Stayed in April 2025
Verified reviewVery Clean, Bright Room and Bathroom. Great view from the room balcony. I love how they support other local businesses within their motel. (Rocky Mountain Soap Co. products from Banff in the bathrooms, and the Breakfast at Screamers Cafe was great)
Not the greatest bed ever, but still good for the price point. Road noise from the highway at night can be a bit distracting if you are a light sleeper.
Thank you for the review.
Reviewed: 27 April 2025 · Stayed in April 2025
Verified reviewThe overall convenience of the property.
Thank you for the review.
Reviewed: 21 April 2025 · Stayed in April 2025
Verified reviewI like the location,the staff was really helpful and I loved the little fire pit
The mini fridge made a loud sound at every hour
Thank you for the review.
Reviewed: 19 April 2025 · Stayed in April 2025
Verified reviewReviewed: 9 March 2025 · Stayed in March 2025
Verified reviewReviewed: 2 March 2025 · Stayed in February 2025
Verified review