Reviews of Hotel Gault 4 stars
449 Rue Sainte-Helène, H2Y 2K9 Montréal, Canada
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Reviewed: 2 September 2025 · Stayed in September 2025
Verified reviewReviewed: 1 September 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewBreakfast fine; quite a lot of it, so needed a doggy bag (not a criticism)
For some people e g. with big cases, the steps might be a problem
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 21 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewWonderful staff - very clean - great location - great food in restaurant. Really nice room.
Nothing
Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewEverything’s new and clean
Reviewed: 16 August 2025 · Stayed in June 2025
Verified reviewReviewed: 12 August 2025 · Stayed in August 2025
Verified reviewLocation Staff friendliness Hotel room and decor Bed comfort
Reviewed: 9 August 2025 · Stayed in August 2025
Verified reviewBeautiful historic building with a modern interior. Staff were friendly and kind, very helpful offing suggestions on what to see and restaurants to try. The location was a 10/10.
No dislikes regarding the property.
Reviewed: 8 August 2025 · Stayed in August 2025
Verified review- Pet friendly ( we stayed with two dogs) - Great breakfast and lobby/dining area - Big and clean room - Friendly staff
Reviewed: 6 August 2025 · Stayed in August 2025
Verified reviewWe liked the breakfasts very much and the location of the hotel. Everything was very luxurious
There was no dressing table or any surface to sit at to do make up and hair drying/styling in our room. We also found that the staff weren’t very knowledgeable about the drinks on the menu that we wanted to order.
Reviewed: 6 August 2025 · Stayed in July 2025
Verified reviewBeautiful property! Loved the rooms - spacious and open with lots of windows! its in a great location - old Montreal - and close to everything!
It was a little pricey for a 6 day stay
Reviewed: 3 August 2025 · Stayed in July 2025
Verified reviewBeautiful renovation, good location, and wonderful staff
No complaints
Reviewed: 18 July 2025 · Stayed in July 2025
Verified reviewConvenient location. Quiet. Clean. Stylish decor. Lovely high windows in room.
Unbelievably, no plugs next to bed on either side, and a lack in the room - thoughtless, inconvenient and surprising, especially in an expensive hotel. Rather dark and windowless bathroom Place lacked energy and character.
Dear Clive, Thank you for sharing your feedback ! We are glad to see that you have enjoyed the central location of our hotel. Rest assured we have taken note of your feedback, and we will use it construtively in order to improve our services for future stays. if there is anything else you wish to share, please do not hesitate to contact us. Kind regards, Nott Laurent-Gonnet Guest Experience Director
Dear Clive, Thank you for sharing your feedback ! We are glad to see that you have enjoyed the central location of our hotel. Rest assured we have taken note of your feedback, and we will use it construtively in order to improve our … Show more
Reviewed: 8 July 2025 · Stayed in July 2025
Verified reviewReviewed: 6 July 2025 · Stayed in June 2025
Verified reviewLocation was great.
Security was an issue for me. No key card required for elevator, no doorman, desk staff inattentive or absent when we returned to hotel after 10 pm. Gym is literally in a closet. No individual room a/c control so was warm. We had our son with us - rooms have very little privacy so be aware. Also, the hotel seemed to struggle with accommodating an extra person and charged $80 for a rollaway bed. Service at breakfast was lackluster.
Dear Wendy, Thank you for taking your time to review your stay ! We are glad to to see that you have enjoyed the central location of our establishment. However, we are sorry to hear that few points about your stay was not up to your expectations, rest assured we have taken note of your feedback and we will use it construtively to improve our guest experience. Regarding the privacy issue in the room, kindly be informed that our lofts and suites does not have separates living room, should you need separate rooms or inquire about the appartement rooms, please do not hesitate to contact us. We hope for another opportunity to restore your faith in Hotel Gault. Kind regards, Nott Laurent-Gonnet Guest Experience Director
Dear Wendy, Thank you for taking your time to review your stay ! We are glad to to see that you have enjoyed the central location of our establishment. However, we are sorry to hear that few points about your stay was not up to your e… Show more
Reviewed: 3 July 2025 · Stayed in July 2025
Verified reviewThe location and the helpful, friendly attitude of the staff. A hidden gem in the centre of Montreal.
Restocking the room with tea and coffee.
Dear Graham, Thank you for your wonderful feedback ! We are glad to see that you had a wonderful stay with us. If there are anything else we can do to improve your next stay with us, let us know. It would be our pleasure to welcome you back. Sincerely, Nott Laurent-Gonnet Guest Experience Director
Dear Graham, Thank you for your wonderful feedback ! We are glad to see that you had a wonderful stay with us. If there are anything else we can do to improve your next stay with us, let us know. It would be our pleasure to welcome … Show more
Reviewed: 30 June 2025 · Stayed in May 2025
Verified reviewReviewed: 27 June 2025 · Stayed in May 2025
Verified reviewAbsolutely incredible experience. From the friendliness of the staff to the location and the beauty of the rooms - we loved every minute. It's my 5th time over there and still I am impressed with the hotel. Good job everyone!
it was all prefect
Dear Michel, Wow! thank you for such a wonderful review! We're truly honored to hear that this was your fifth stay with us and that we continue to impress you. Knowing that you loved every minute, from our friendly team to the location and room design, means the world to us. Your continued loyalty is the best compliment we could receive. We look forward to welcoming you back for stay number six! Warmest regards, Dean H. Guest Experience Supervisor Hotel Gault
Dear Michel, Wow! thank you for such a wonderful review! We're truly honored to hear that this was your fifth stay with us and that we continue to impress you. Knowing that you loved every minute, from our friendly team to the location… Show more
Reviewed: 21 June 2025 · Stayed in June 2025
Verified reviewImmaculately clean, very nice and friendly staff, good breakfast options. The room was spacious, with a high ceiling, a good desk and a coffee maker.
1. Terrible AC system that cannot be turned off at all. Moreover, the air vent slit is right over the headboard, blowing at you during the night. Any normal person will catch a cold that way. 2. The bed is located next to the wall shared with the bathroom. The toilet is right on the other side of the wall from the headboard, which is not the best location if you are not alone in the room. Also, the toilet tank was issuing weird whimpering sounds when filling up, which added to the night entertainment. 3. The sliding door leading to the bathroom is loud. We had to keep it partially open to avoid waking each other up during the night. 4. The bed mattresses were hard as concrete slabs. I am a side sleeper, and couldn't have a decent night rest at all. 5. The gym is clean, but it's the size of a broom closet. 6. Steps at the entrance prevent comfortable luggage loading/unloading. Overall, it's a grand old building unsuitable for a hotel.
Dear LeonidG, Thank you taking the time to write us an review ! We are saddened to hear that the building was not up to your expectations, rest assured we will share your feedback with our teams. If there is anything eslse we can do to improve your next stay with us, let us know. We are hoping to welcome you back at Hotel Gault. Sincerely , Nott Laurent-Gonnet Guest Experience Director
Dear LeonidG, Thank you taking the time to write us an review ! We are saddened to hear that the building was not up to your expectations, rest assured we will share your feedback with our teams. If there is anything eslse we can do to… Show more
Reviewed: 20 June 2025 · Stayed in May 2025
Verified reviewExtremely comfortable bed, large rooms, lovely welcome treat, very friendly and helpful staff. Reasonable late checkout policy.
The bathroom, while huge overall, had a rather small shower cubicle which could have been a bit larger. Nitpicking really.
Dear Luke, Thank you for sharing your review with us ! We are thrilled to see that you had a great stay with us. We have taken note of your feedback, and we will use it constructively in order to improve our guest experience. We are looking forward to welcome you soon at Hotel Gault. Sincerely, Nott Laurent-Gonnet Guest Experience Director
Dear Luke, Thank you for sharing your review with us ! We are thrilled to see that you had a great stay with us. We have taken note of your feedback, and we will use it constructively in order to improve our guest experience. We are… Show more
Reviewed: 19 June 2025 · Stayed in May 2025
Verified review