A bit tired. Under construction. Elevator not working.

Older hotel with character.

Stayed in July 2025

La fille en bas est straight body! Get in and get out!

Stayed in June 2025

The location was excellent, initially the room was very good until, in the evening our toilet wouldn't flush, a bit of a problem. Staff were there quickly but unfortunately not able to make it functional. So, I had to trek up a floor to a very public area (the entrance foyer) to use the toilet. They agreed to move us but that move didn't happen until after 3:00 the following day so we waited in our room, without a toilet to be moved. Staff were all friendly and they tried really hard to address our problem but we were only there for 2 nights and felt we'd wasted a bit part of it waiting as they couldn't give us a time that we'd get into our new room.

Location, excellent. Breakfast really good. Dinner good as well. Staff were friendly and tried to help. The room was spacious and comfortable if it hadn't been for the toilet.....

Stayed in September 2024

I booked a sea view and I had unfortunately a view on the renovation of the road under the hotel. The sea vie was destroy by that. Very noisy in the morning during week days due to the construction near by the hotel. Except that it was perfect.

The localisation. The view from the restaurant.

Stayed in August 2024

The bar bistro in hotel can be a very busy place. As a result the hotel parking lot got filled and we had to park off property for several hours until the lot emptied. Paying guests should be guaranteed a spot in lot and not have to search for street parking.

Terrific location on St Lawrence and only 5 minutes from Matane ferry. Very friendly and helpful staff.

Stayed in July 2024

Liked the ambiance of the hotel situated right on the water. Staff were helpful.

Stayed in June 2024

Bathroom didn’t have a fan Bathtube old and cracked couldn’t take a bath, only shower Toilet hardly evacuate The terrasse was not open to the public as long as we stayed there so no acces to it Pretty expensive for what it offered No balcony The blinds didn’t completely close so in the morning you had all the sun in your face The maid was asking for money in an envelope but she didn’t show up in 2 days.

Location

Stayed in July 2023

no breakfast on site. small foyer.

the property, although old had very modern rooms! it was very clean and spacious. staff were very kind and welcoming.

Stayed in May 2023

When a room is rented to two guests I think that it is important that there be two armchairs, two robes, lamps on both sides of one bed. This hotel did not meet all of these expectations. We also paid for a water view and although we did have one we also had some unattractive things outside our window ...a panel van with an extension ladder, some sort of plywood panels lying on the ground. It looked like a staging area for construction work. Not what I would have paid extra for. We also felt that the restaurant did not offer a comfortable dining experience. We were crammed into one end of a bar. I would have expected a finer dining experience in such a hotel. The music was loud and sometimes unpleasant, we were right by the door to the patio that was being used for guests who wished to go outside (it was freezing out). The food was good (but I was brought a meal that I did not order).

The room was comfortable, as were the bed and pillows. Nice linen. A historic hotel right by the majestic fleuve Saint Laurent. Front desk staff very good and pleasant.

Stayed in September 2022

Beautiful building. Excellent staff. Meals were what we'd hoped to experience in Quebec.

Stayed in August 2025

Breakfast would have been good had it been hot. It took a long time to get our order. Tea was lukewarm like the water had come the hot water tap and when we asked for more “boiling water” it was the same.

Stayed in August 2025

Parking

The atmosphere and staff

Stayed in June 2025

Breakfast is not included in the room rate. The breakfast restaurant does not belong to the hotel, and it is necessary to pay for it separately - in case you come for breakfast without your credit card or cash you have a problem. There is no drinking water in the room - neither free nor for purchase. The hotel's parking lot become full fast, it is difficult to find a parking spot. The hotel is not able or not willing to modify your data on the hotel bill, in case you travel for business and need a copmeny name on the bill they refuse to do it.

Stylish, comfortable, well-located hotel - directly on the beach close to restaurants, shops, and aluminium plant.

Stayed in June 2025

Beautiful location great staff and wonderful ambiance at the bistro and good food, hotel hallways definitely has a old charm makes it feel nice

Stayed in May 2025

Parking at busy times can be challenging.

I loved how it looked both on the outside and inside. I think it is a gorgeous place and we loved our rooms, initially we were in for 1 night and ended staying 2. I will definitely be back.

Stayed in April 2025

Perfect

Stayed in August 2024

We asked the front desk manager to repair the shower head that leaned to one side and he said nobody was available to repair it , only next day when we left.

Very nice hotel, old style but in good condition,The view from the hotel is very nice.

Stayed in August 2024

That we could only check in at 6pm when our booking was set for 3pm, making us late to the concert that we were going to see. They were short staffed and so the room was not ready as suppose to be for 3pm. We did not get a discount or any accommodations for this. The beds were rock hard and left me with a sleepless night.

Stayed in July 2024

Tennis court was so funny, unable to be used, no net, potholes over court. It also noted a spa at the hotel wich when looked up said it was permanently closed. Gym equipement was hidden in a room that we couldn’t use. Over all a fine stay but not overwhelmed by anything. Staff nice but didn’t care to point out things to do in the area when we were clear tourists, no info cards in the hotel either.

Staff absolutely lovely, but food from the restaurant was ok. Typically American style, I ordered the ‘Scandinavian Breakfast’ it said cream cheese and salmon. It was eggs covered in a runny cheese sauce, didn’t look or taste too good. We went to breakfast at ‘Blues’ done the road the next day. Cocktails ok, dinner food ok. Over all fine room.

Stayed in May 2024

The staff is terrible. There should be some understanding when travellers have issues on the road / get lost. We tried to move our reservation so we would not loose 300 dollars and not a single accommodation could be made. Rigid and pathetic customer service.

Nothing. We did not stay. We got lost and did not make our reservation.

Stayed in July 2023

We don’t have much we disliked, except some bits of the room that were rundown or so old they squeaked when moved. We were aware this is a historical site though, so we’re not too bothered

It was incredibly clean and the room was a great size for a family of four. The location was perfect for us as we were on a roadtrip, and it was cozy given the TV, fridge, and cabinet spacing.

Stayed in May 2025

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Stayed in September 2025

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Stayed in July 2025

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Stayed in June 2025