Reviews of Hampton Inn & Suites by Hilton Moncton 3 stars
700 Mapleton Road, E1G 0L7 Moncton, Canada
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Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewReviewed: 31 August 2025 · Stayed in August 2025
Verified reviewCleanliness, pleasant and friendly staff, fun slide in pool area, breakfast included.
While showering late after a long day traveling, discovered the large shampoo bottle affixed to the bathroom wall was completely empty. This was really frustrating and upsetting at the time as the options in that moment were to finishing showering without it, or else stop, dry off, then call or go down to the front desk to get shampoo and then resume... the later of which I was too exhausted to contemplate after a day of driving 12 hours. When paying approx $200, it seems reasonable to expect shampoo as a basic room amenity.
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 August 2025 · Stayed in July 2025
Verified reviewHow nice the staff was and how clean it was.
Our tub was a little clogged.
Thank you, your review is really important to us! We hope to have you back!
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewEasy access, clean modern rooms.
Thank you, James, your review means a lot to us. Keep us in mind for a future stay.
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewVery clean,
Thank you, Kimberly, we appreciate your review. Keep us in mind for future.
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewReviewed: 16 August 2025 · Stayed in August 2025
Verified reviewClean rooms. Breakfast was good
The internet wifi connection was horrible. It only worked in the hallway or lobby. Not in the actual room. Staff tried to fix the issue with no resolve. And I was told it's probably due to the wildfires 🤔 I was offered $20 off my room. Kind of a joke really as wifi is a given nowadays I wasn't allowed to switch rooms either. Under average performance by the team.
Thank you, Maston, your feedback is very important to us, we sorry about the inconvenient with the internet. We hope to have you back in the future and provide you with a better service.
Reviewed: 13 August 2025 · Stayed in August 2025
Verified reviewGood breakfast, nice staff
Reviewed: 12 August 2025 · Stayed in August 2025
Verified reviewThe location!
The fact we went down for breakfast at 9:30 and was told we couldn’t get breakfast because they already put everything away… it said it closed at 10.
Sorry about your inconvenient, we will work on the issue mentioned. Thank you for your valuable feedback!
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewReviewed: 8 August 2025 · Stayed in August 2025
Verified reviewReviewed: 8 August 2025 · Stayed in July 2025
Verified reviewClean, friendly, beds very comfortable, kids loved the pool. Good location. I liked walking the trails nearby. Nice walk to Starbucks in the morning for my hot chocolate!
Thank you for your kind review! We hope to see you again in the future!
Reviewed: 8 August 2025 · Stayed in July 2025
Verified reviewThe breakfast room not large enough to accommodate all clients. Water on floor, elevator, everywhere, because of people using the swimming pool. Please designate floors or wings for dog/pet owners.
Thank you for your feedback, we will work promptly on the areas mentioned.
Reviewed: 30 July 2025 · Stayed in July 2025
Verified reviewReviewed: 27 July 2025 · Stayed in July 2025
Verified reviewEverything
Nothing
Thank you for your kind review! We hope to welcome you back in the future
Reviewed: 23 July 2025 · Stayed in June 2025
Verified reviewReviewed: 23 July 2025 · Stayed in July 2025
Verified reviewReviewed: 22 July 2025 · Stayed in July 2025
Verified reviewClean, spacious and quiet
The person at check in didn’t say hello. He was looking down and said what’s the last name, no smile. However, a maintenance person was also at the desk and she smiled and said hello.
Thank you, Dianne, we appreciate your feedback, we are sorry for your disappointment at the check-in time, it is not the standard of our property, we hope to have the chance to make it right for you next time.
Reviewed: 20 July 2025 · Stayed in July 2025
Verified reviewThe room and the breakfast
Insanely high prices for items bought at the front desk shop
Thank you for your kind review, we will certainly pass along your comments. We hope to see you again in the future!
Reviewed: 14 July 2025 · Stayed in July 2025
Verified reviewRoom was spacious, great layout and very clean. Staff was wonderful.
Pillows were not the type I prefer but everything else about our stay was fantastic!
Thank you for your kind review! We hope to see you again in the future.
Reviewed: 9 July 2025 · Stayed in July 2025
Verified reviewBreakfast options were great. Always something for my picky child to eat! Pool was clean and not very busy. The slide is fast!
Thank you for your kind review! We appreciate your feedback
Reviewed: 8 July 2025 · Stayed in July 2025
Verified reviewThe pool, the fitness room and location were all great.
Thank you, Burgees! your feedback is greatly appreciated! Keep us in mind in the future!
Reviewed: 8 July 2025 · Stayed in July 2025
Verified reviewReviewed: 7 July 2025 · Stayed in July 2025
Verified reviewThe location was very convenient. The breakfast was very fresh and plenty of options. I would highly recommend the hotel.
The price
Thank you for your feedback, we greatly appreciate it. Please keep us in mind for your future stays, we would love to welcome you back to our location.