8.4

Reviews of Hampton Inn By Hilton Hamilton 3 stars

7 Queen Street North, ON L8R 2T9 Hamilton, Canada

  • Yiting

    Reviewed: 4 September 2025 · Stayed in August 2025

    Verified review
  • Gabrielle

    Reviewed: 3 September 2025 · Stayed in September 2025

    Verified review

    Clean

    Near a construction site

    Property response:

    Dear Gabrielle, Thank you for sharing your feedback and rating your stay with us. We’re glad to hear you had an enjoyable visit and appreciated the cleanliness and comfort. We apologize for any inconvenience caused by the nearby construction and hope it didn’t affect your overall experience too much. We look forward to welcoming you again in the future! Best regards, Tushar Front Desk Agent Hampton Inn by Hilton

    Dear Gabrielle, Thank you for sharing your feedback and rating your stay with us. We’re glad to hear you had an enjoyable visit and appreciated the cleanliness and comfort. We apologize for any inconvenience caused by the nearby construct… Show more

    Hampton Inn By Hilton Hamilton
    3 September 2025
  • 7.0 Good
    Selene

    Reviewed: 3 September 2025 · Stayed in September 2025

    Verified review

    Had to pay an additional 250CAD deposit outside of the deposit by booking.com

    Property response:

    Dear Selene, Thank you for your remarks. We would like to clarify that the $50 nightly deposit/incidentals is a temporary hold on your account for your five-night stay, totaling $250. This deposit will be released upon your checkout; however, please allow 3-5 business days for Canadian banks and 7-14 days for international banks, depending on your bank’s processing times. Thank you for your understanding and enjoy your stay. Best regards, John Glinoga Guest Service Supervisor

    Dear Selene, Thank you for your remarks. We would like to clarify that the $50 nightly deposit/incidentals is a temporary hold on your account for your five-night stay, totaling $250. This deposit will be released upon your checkout; h… Show more

    Hampton Inn By Hilton Hamilton
    3 September 2025
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  • Khalid

    Reviewed: 1 September 2025 · Stayed in August 2025

    Verified review

    -Good Location. -Breakfast was ok

    - No room cleaning. - Service in general was quit little

    Property response:

    Dear Khalid, Thank you for taking the time to share your feedback regarding your recent stay with us. We appreciate your comments and are pleased to hear that you found our location satisfactory. However, we sincerely apologize for the aspects of your experience that did not meet your expectations. We take cleanliness and service quality very seriously. Your insights are invaluable in helping us enhance our services, and we hope to have the opportunity to welcome you back in the future for a more enjoyable stay. Best regards, John Glinoga Guest Service Supervisor

    Dear Khalid, Thank you for taking the time to share your feedback regarding your recent stay with us. We appreciate your comments and are pleased to hear that you found our location satisfactory. However, we sincerely apologize for the as… Show more

    Hampton Inn By Hilton Hamilton
    1 September 2025
  • Edward

    Reviewed: 1 September 2025 · Stayed in August 2025

    Verified review

    The room was big and very clean the underground parking was great to have the breakfast was great helpful staff at breakfast and at the front desk

    Property response:

    Dear Edward, Thank you for taking the time to share your feedback regarding your recent stay with us. We are delighted to hear that you found the room spacious and clean, and that our underground parking facilities met your needs. It is also wonderful to know that you enjoyed our breakfast offerings and received helpful assistance from our staff both at breakfast, housekeeping and at the front desk. Your kind words will certainly be shared with our team, as they strive to provide exceptional service. We appreciate your comments and look forward to welcoming you back in the future. Best regards, John Glinoga Guest Service Supervisor

    Dear Edward, Thank you for taking the time to share your feedback regarding your recent stay with us. We are delighted to hear that you found the room spacious and clean, and that our underground parking facilities met your needs. It is a… Show more

    Hampton Inn By Hilton Hamilton
    1 September 2025
  • Yolande

    Reviewed: 31 August 2025 · Stayed in August 2025

    Verified review

    the size of the rooms, the accessible door and light buttons, airiness, etc.

    people going to breakfast in their pajamas

    Property response:

    Dear Yolande, Thank you for sharing your observations regarding the various aspects of our accommodations, including the size of the rooms, accessibility features such as door and light buttons, and overall airiness. We appreciate your insights as they are invaluable in helping us enhance our guests' experience. We also acknowledge your comment about guests attending breakfast in their pajamas. While we strive to create a comfortable and relaxed atmosphere for all visitors, we understand that this may not align with everyone's expectations. Your feedback will be taken into consideration as we continue to refine our policies and services. We value your input and look forward to serving you better in the future. Warm regards, John Glinoga Guest Service Supervisor

    Dear Yolande, Thank you for sharing your observations regarding the various aspects of our accommodations, including the size of the rooms, accessibility features such as door and light buttons, and overall airiness. We appreciate your ins… Show more

    Hampton Inn By Hilton Hamilton
    1 September 2025
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  • Dina

    Reviewed: 29 August 2025 · Stayed in August 2025

    Verified review

    Its Prime location and close the bus stop

    Nil

    Property response:

    Dear Dina, Thank you for taking the time to share your feedback regarding your recent stay with us. We are delighted to hear that you enjoyed our prime location and found it convenient to access the bus stop. Your satisfaction is our top priority, and we appreciate your kind words. We look forward to welcoming you back in the future. Best regards, John Glinoga Guest Service Supervisor

    Dear Dina, Thank you for taking the time to share your feedback regarding your recent stay with us. We are delighted to hear that you enjoyed our prime location and found it convenient to access the bus stop. Your satisfaction is our top … Show more

    Hampton Inn By Hilton Hamilton
    1 September 2025
  • Sumera

    Reviewed: 29 August 2025 · Stayed in August 2025

    Verified review
  • Andris

    Reviewed: 28 August 2025 · Stayed in August 2025

    Verified review

    Very nice hotel, great location, close to the highway but in a central location. Very nice room with good beds. Nice simple breakfast included. Good underground parking.

    Property response:

    Dear Andris, Thank you for your wonderful review! We're so happy to hear that you enjoyed our great location, comfortable rooms, and the convenience of underground parking. It's also great to know you liked the breakfast. We truly appreciate your feedback and hope to welcome you back soon! 😊 Best Regards Varuni Perera Guest Service Manager

    Dear Andris, Thank you for your wonderful review! We're so happy to hear that you enjoyed our great location, comfortable rooms, and the convenience of underground parking. It's also great to know you liked the breakfast. We truly a… Show more

    Hampton Inn By Hilton Hamilton
    28 August 2025
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  • Warren

    Reviewed: 28 August 2025 · Stayed in August 2025

    Verified review

    Location

    Lousy breakfast

    Property response:

    Dear Warren, Thank you for your feedback and for staying with us. We're glad you found the location convenient. We appreciate your comments about the breakfast and will work on improving it. We hope to welcome you again soon! Warm regards, Tushar Front Desk Agent Hampton Inn by Hilton

    Dear Warren, Thank you for your feedback and for staying with us. We're glad you found the location convenient. We appreciate your comments about the breakfast and will work on improving it. We hope to welcome you again soon! Warm re… Show more

    Hampton Inn By Hilton Hamilton
    28 August 2025
  • Mircea

    Reviewed: 26 August 2025 · Stayed in August 2025

    Verified review
  • 3.0 Poor
    Paul

    Reviewed: 24 August 2025 · Stayed in August 2025

    Verified review
  • See the hotel
  • Mekonen

    Reviewed: 24 August 2025 · Stayed in July 2025

    Verified review

    everything

    services perfect

    Property response:

    Dear Mekonen, Thank you so much for perfect rating and kind words! We're thrilled to hear you enjoyed everything about your stay. It was a pleasure having you, and we hope to welcome you back soon. Warm regards, Tushar Front Desk Agent Hampton Inn by Hilton

    Dear Mekonen, Thank you so much for perfect rating and kind words! We're thrilled to hear you enjoyed everything about your stay. It was a pleasure having you, and we hope to welcome you back soon. Warm regards, Tushar Front Desk Agen… Show more

    Hampton Inn By Hilton Hamilton
    24 August 2025
  • Anonymous

    Reviewed: 22 August 2025 · Stayed in August 2025

    Verified review
  • Yav

    Reviewed: 22 August 2025 · Stayed in August 2025

    Verified review
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  • Imran

    Reviewed: 21 August 2025 · Stayed in July 2025

    Verified review

    The hotel has good facilities, but the poor location undermines the hotel.

    The location is poor, with a concentration of homeless people and pervasive unpleasant odors linked to drugs

  • Steven

    Reviewed: 20 August 2025 · Stayed in August 2025

    Verified review

    Nice rooms and friendly staff

    Getting charged for parking

    Property response:

    Dear Steven, Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed our nice rooms and found our staff to be friendly. Providing a comfortable and welcoming environment is one of our top priorities, and it is gratifying to know we met your expectations in these areas. We also appreciate your feedback regarding the parking charges. We understand that this can be an important consideration for our guests, however the hotel does have a basement parking and does have a charge since we are located in downtown, but we will take your comments into account as we continually strive to improve our services. We are looking forward for your next stay in Hamilton. Best regards, John Glinoga Guest Service Supervisor

    Dear Steven, Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed our nice rooms and found our staff to be friendly. Providing a comfortable and welcoming environment is one of our top p… Show more

    Hampton Inn By Hilton Hamilton
    21 August 2025
  • Mehdi

    Reviewed: 20 August 2025 · Stayed in August 2025

    Verified review
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  • Dora

    Reviewed: 18 August 2025 · Stayed in August 2025

    Verified review

    location noise

    Property response:

    Dear Dora, Thank you for staying with us and for your detailed feedback. We're glad to hear you enjoyed the cleanliness and comfort of your stay. We're sorry to hear that noise from the location affected your experience. We’ll look into ways to improve this for future guests. We appreciate your comments and hope to welcome you again. Best regards, Tushar Front Desk Agent Hampton Inn by Hilton

    Dear Dora, Thank you for staying with us and for your detailed feedback. We're glad to hear you enjoyed the cleanliness and comfort of your stay. We're sorry to hear that noise from the location affected your experience. We’ll look… Show more

    Hampton Inn By Hilton Hamilton
    18 August 2025
  • Paul

    Reviewed: 17 August 2025 · Stayed in August 2025

    Verified review
  • Faa

    Reviewed: 15 August 2025 · Stayed in August 2025

    Verified review
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  • Bajwa

    Reviewed: 15 August 2025 · Stayed in August 2025

    Verified review
  • Milad

    Reviewed: 14 August 2025 · Stayed in August 2025

    Verified review

    The staff was the star of our stay. They were are very friendly, especially John on reception. we also liked the room, it was spacious. The breakfast was okay, not too many options, but for the value of the money paid, it was a decent breakfast

    The one main thing we did not like during our stay is the bathroom shower in the room. The water pressure wasn't the best and it could have been better over all

    Property response:

    Dear Milad, Thank you for taking the time to share your feedback regarding your recent stay with us at Hampton Inn Hamilton. We're thrilled to hear that our team—especially John at reception—made a positive impression and helped make your stay enjoyable. Your kind words will be passed along to him and the rest of our staff. We're also glad you found the room spacious and that you appreciated the value of the breakfast. We do, however, sincerely apologize for the inconvenience you experienced with the shower water pressure. Your comments have been noted, and we will be addressing this with our maintenance team to ensure improvements are made. We value your input and hope to have the opportunity to welcome you back again soon for an even better experience. Warm regards, Varuni Perera Guest Service Manager

    Dear Milad, Thank you for taking the time to share your feedback regarding your recent stay with us at Hampton Inn Hamilton. We're thrilled to hear that our team—especially John at reception—made a positive impression and helped make y… Show more

    Hampton Inn By Hilton Hamilton
    14 August 2025
  • B

    Reviewed: 11 August 2025 · Stayed in July 2025

    Verified review

    Ok breakfast, very friendly staff

    The pool

    Property response:

    Dear B, Thank you for taking the time to share your feedback regarding your recent experience with us. We are delighted to hear that you enjoyed the breakfast and found our staff to be very friendly. Your positive remarks about the pool are also greatly appreciated, as we strive to provide a welcoming and enjoyable environment for all our guests. If there is anything further you would like to share or if there are areas where we can improve, please do not hesitate to let us know. We value your input and look forward to welcoming you back in the future. Warm regards, John Glinoga Guest Service Supervisor

    Dear B, Thank you for taking the time to share your feedback regarding your recent experience with us. We are delighted to hear that you enjoyed the breakfast and found our staff to be very friendly. Your positive remarks about the pool a… Show more

    Hampton Inn By Hilton Hamilton
    12 August 2025
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  • Dingchen

    Reviewed: 11 August 2025 · Stayed in August 2025

    Verified review
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