55 Benjamin Road, ON N2A4G8 Waterloo, Canada
#3 of 7 hotels in Waterloo
Guests' ChoiceBased on 1298 hotel reviews
8.5Cleanliness
9.0
Comfort
9.0
Location
8.9
Facilities
8.8
Staff
8.9
Value for money
8.4
Free Wifi
7.9
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: September 7, 2025
Hilary
CanadaThe breakfast coffee tasted like water.
The room was clean and comfortable and good temperature control. Nice bathroom.
Stayed in September 2025
Reviewed: September 5, 2025
Brigette
CanadaThe ONLY thing I did comment on to the staff while there was the coffee. They have a sign that says 24/7 coffee, yet it wasn’t true…Also, when it was brewed - it was terrible! So weak. I’m also a huge fan of real cream - not that chemical additive (CoffeeMate)…oh well, luckily there was a Timmies and a McDonalds close by!
Bike paths are right beside hotel. Excellent location. Very clean. Very nice looking hotel.
Stayed in September 2025
Reviewed: September 2, 2025
Colin
CanadaThe price I see the price drops soon ..they are gouging for the season and location
The place was clean and the staff was friendly found the price a little stiff . The breakfast was top knotch
Stayed in August 2025
Reviewed: September 1, 2025
Sasha
CanadaThe breakfast food selection was very poor. This was not the first time staying in this hotel, and the breakfast food variety was always better.
This was a family trip. My family and I were very surprised by the size of the room. The room was very big, with a lot of space, comfortable beds and sound isolation.
Stayed in September 2025
Reviewed: August 31, 2025
Wilson
CanadaThe hotel was clean location was great our room was very nice. The pillows on the bed were terrible. Because of the pillows neither one of us got a good sleep.
The breakfast was average for hotel nothing special
Stayed in August 2025
Reviewed: August 30, 2025
Paul
CanadaIt was close to the farmer's market, which had amazing produce. Super clean hotel. Awesome breakfast and dining area.
Stayed in August 2025
Reviewed: August 29, 2025
R
CanadaHad to leave early but got charged full price for last night.
The breakfast was really good, variety both days we were there. Spacious room and comfy beds. Was on an upper floor but Elevator was quick. Clean.
Stayed in August 2025
Reviewed: August 28, 2025
Patricia
CanadaNice clean place. We had a view of a corn field. Smell outside from field. But still nice place.
Stayed in August 2025
Reviewed: August 27, 2025
Kai
CanadaBeddings caused itchiness; no slippers provided
Conveniently located. Clean in general.
Stayed in August 2025
Reviewed: August 25, 2025
Cadeau
CanadaThere isn’t anything I didn’t like about the property itself.
Perfect location. Walking distance to St.jacobs market and all the other shops in between.
Stayed in August 2025
Reviewed: August 23, 2025
Mikell
United StatesN/A
Location was near tourist attractions (i.e., Farmer's Market, Train). The hotel is stylish and contemporary. The laundry facility is an added bonus.
Stayed in July 2025
Reviewed: August 23, 2025
Nestor
CanadaThe quality of food in the breakfast could have been better
It was clean. The bed comfortable beyond expectation.
Stayed in August 2025
Reviewed: August 23, 2025
Laura
CanadaThe breakfast was great. The 24/7 free tea, and coffee was great. Staff very welcoming. There was a guitarist one of the nights in the lobby restaurant and was wonderful. Had a complimentary tea and sat in the main area and listened. Very welcoming for someone traveling alone.
Stayed in August 2025
Reviewed: August 21, 2025
Norma
CanadaNothing really.
Very good
Stayed in August 2025
Reviewed: August 19, 2025
Thomas
CanadaCoffee weak
Room was comfortable and clean. Breakfast tasty. Electric charge for my car was no problem.
Stayed in August 2025
Reviewed: August 18, 2025
Cassey
CanadaWent to get tea many times and was empty
The gym facility and friendliness of staff
Stayed in July 2025
Reviewed: August 16, 2025
Sue
CanadaNothing!
This is the nicest hotel we’ve stayed at for years! Feels new, with bright fresh colours, and good sized rooms. Comfortable bed. A walk-in shower! No tub to climb into! Good sized bathroom with counter space for things. Was not expecting a bar, and light food! We had pizza and drinks late afternoon. The breakfast was far beyond what we expected…eggs, sausages, pancakes,etc. Delicious. Such great value in a bustling area. The theatre was right across the street. Couldn’t have been better!!
Stayed in August 2025
Reviewed: August 15, 2025
Chris
CanadaLimited options on the breakfast buffet and no daily housekeeping services.
The location was convenient to everywhere we wanted to go, and our accommodations were spacious, quiet, and clean.
Stayed in August 2025
Reviewed: August 14, 2025
Marques
Canadanothing really to point out. loved everything.
Neatness of the entire hotel, sympathy of the staff. easy to do business with. Bar/dinning very decent.
Stayed in August 2025
Reviewed: August 13, 2025
Sara
CanadaComfortable and clean rooms, reasonably priced bar/restaurant, good breakfast, nice fitness centre. Overall a very pleasant stay!
Stayed in August 2025
Reviewed: August 13, 2025
Amanda
CanadaHad to keep getting room keys activated...?
Everything was good!
Stayed in August 2025
Reviewed: August 10, 2025
Nitesh
CanadaThere are little ants in the washroom
Location, rooms and cleanliness
Stayed in July 2025
Reviewed: August 6, 2025
Abiodun
NigeriaHad to be calling the housekeepers to clean the room after days, not good enough.
The breakfast was okay with few choices though.
Stayed in June 2025
Reviewed: August 6, 2025
Melony
CanadaLong lineups at checkin on both days that we stayed (only one staff member working the desk at a time). Bathroom in room could have been cleaned better. One of the ice machines was Out of Order. Pool water temperature was way too hot and seemed overly chlorinated. Front desk staff appeared unhappy and not very friendly. Front foyer mat was very dirty.
Parking was ample and well lit at night. Bed area in room was clean. Nice fitness area. Pool feature was appreciated. Breakfast options were good. Housekeeping staff were friendly.
Stayed in August 2025
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