5905 Victoria Avenue, L2G 3L8 Niagara Falls, Canada
#21 of 77 hotels in Niagara Falls
Guests' ChoiceBased on 2645 hotel reviews
8.0Cleanliness
8.3
Comfort
8.3
Location
9.1
Facilities
8.0
Staff
8.4
Value for money
8.1
Free WiFi
8.3
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 31 August 2025
Gonzalez
United StatesThey just need to be a little more careful on who enters the building someone came in right behind me and my son and was able to get in elevator and was clearly someone who wasn't staying there shook me up a little bit
Location was great easy access to get around close to a lot of attractions
Stayed in August 2025
Reviewed: 30 August 2025
Diane
CanadaThe cleanliness of the room, there was a musty odor, and the AC unit barely cooled the room.
We liked the location and proximity to everything.
Stayed in August 2025
Reviewed: 27 August 2025
Daniel
CanadaLimited linen, insufficient toiletries, slow response to requests... very tight (paid) parking spots
Good location, good size room and beds. Fairly clean...
Stayed in August 2025
Reviewed: 24 August 2025
Thompson
United StatesNeeds to be updated some But we were there to sleep 😴 not hang out
The staff was friendly & helpful
Stayed in August 2025
Reviewed: 22 August 2025
Kaur
Canadavery good
rooms
Stayed in August 2025
Reviewed: 21 August 2025
Rita
CanadaThe rooms are a bit outdated
Close to everything
Stayed in August 2025
Reviewed: 21 August 2025
Eunice
GhanaCleaning was not done every day
The location
Stayed in July 2025
Reviewed: 20 August 2025
Vivian
Canadait was close to the Niagara Falls and other attractions
Stayed in August 2025
Reviewed: 20 August 2025
Jemison
United StatesThe hotel a lil outdated, but served it purpose
It was decent. Clean atmosphere. Customer service was great. Extra fees charged extra for parking is outrageous!
Stayed in July 2025
Reviewed: 17 August 2025
Sally
United KingdomNoisy at night.
Good size room. Good location.
Stayed in August 2025
Reviewed: 17 August 2025
Sarker
FranceGood
Good
Stayed in August 2025
Reviewed: 17 August 2025
Yarock
CanadaStaff were very accommodating and courteous and polite and helped me solve my booking issues. Well done. This is not the first time at this location. Love this place
Stayed in July 2025
Reviewed: 15 August 2025
Cathy
United StatesNothing fancy...clean rooms, close to the falls which was bonus.
Stayed in August 2025
Reviewed: 15 August 2025
Spence
CanadaNot a thing
The view from our windows was fantastic
Stayed in August 2025
Reviewed: 14 August 2025
Jomon
CanadaGood
Stayed in July 2025
Reviewed: 14 August 2025
Ming
Hong KongConvenient
Stayed in June 2025
Reviewed: 13 August 2025
Jason
CanadaQuite expensive and the air conditioning was continually making odd sounds. And the elevator was extremely slow. Only one elevator for the top floor. No free breakfasts at all.
Very close to everything. Indoor outdoor pool was great. Didn’t get a chance to use the workout room though.
Stayed in August 2025
Reviewed: 11 August 2025
Margaret
CanadaWe had to have our room changed upon arrival. First one was damp and had a bad smell
The swimming pool in the lovely weather is the best. And the location
Stayed in August 2025
Reviewed: 10 August 2025
Sarah
United KingdomIt felt a bit dated.
Lovely pools. Walking distance to falls but not too close to Clifton hill
Stayed in August 2025
Reviewed: 9 August 2025
Leah
AustraliaFurnishings were dated
Excellent location, great value for money, has a lovely pool, clean rooms
Stayed in August 2025
Reviewed: 8 August 2025
Deanne
CanadaThe first room we got had a bad smell. Second room was better but had a funky smell
Close to everything
Stayed in August 2025
Reviewed: 7 August 2025
Deborah
CanadaWe really enjoyed our stay in this hotel. Was the first time we visit Niagara with kids and it was a good decision. The room very clean and spacious. The bathroom very comfortable. Enough space for luggage and stroller. Easy access to the parking lot, to the rooms, to the swimming pool. The swimming pool area was excellent for kids. The pool was clean and big. Enough chairs to leave your towel and stuff. The hotel is in an avenue with lots of restaurants and stores that closed late at night. Walking distance from everything. It is not renovated but everything is functional, clean and classic.
Stayed in July 2025
Reviewed: 6 August 2025
Diaz
United StatesThe room hat a little of smell.
Everything is close around the hotel.
Stayed in August 2025
Reviewed: 6 August 2025
Jelena
United StatesThe pool closed so early; with being out late to not give much time for enjoying this amenity
Location, nice size room
Stayed in July 2025
Kilkenny, Ireland
Grace Bay, Turks & Caicos Islands
Poznań, Poland
Davos, Switzerland
Santa Domenica, Italy
San Juan, Argentina
Rome, Italy
Lempzours, France
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content