Reviews of Howard Johnson Plaza by Wyndham by the Falls Niagara Falls 3 stars
5905 Victoria Avenue, L2G 3L8 Niagara Falls, Canada
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Reviewed: 3 September 2025 · Stayed in August 2025
Verified reviewReviewed: 3 September 2025 · Stayed in September 2025
Verified reviewThe room is comfortable and spacious with good beds, a sofa for relaxing and a table.
There was no usual electric kettle. It is not very convenient to brew tea using a stream of water from a coffee machine.
Reviewed: 3 September 2025 · Stayed in September 2025
Verified reviewIt was a good location with a nice pool and hot tub
There are some parts of this hotel that are clearly very old and need of an update and nobody to enforce rules posted at the pool but it didn’t effect our stay and if we come back we will stay here again
Reviewed: 3 September 2025 · Stayed in August 2025
Verified reviewReviewed: 2 September 2025 · Stayed in August 2025
Verified reviewLocation for fireworks was great.
No flexibility when booked through a booking site. Fees are charged even if you are not a visitor which is suppose to be optional.
Reviewed: 2 September 2025 · Stayed in September 2025
Verified reviewRoom was very clean. Location of the hotel is great.
Parking should be complimentary for guests. Surprising "destination" fee not disclosed ahead of time. No restaurant inside the hotel. People smoking right outside building. There should be a designated smoking area away from the building.
Reviewed: 2 September 2025 · Stayed in September 2025
Verified reviewGood location.
Whirlpool hot tub didn’t work during my stay.
Reviewed: 2 September 2025 · Stayed in August 2025
Verified reviewReviewed: 2 September 2025 · Stayed in August 2025
Verified reviewReviewed: 2 September 2025 · Stayed in September 2025
Verified reviewReviewed: 2 September 2025 · Stayed in September 2025
Verified reviewReviewed: 2 September 2025 · Stayed in July 2025
Verified reviewLocation
Ac extremely loud
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewLocation.
No breakfast.
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewIt was comfortable, staff were friendly, pool was really nice and not too cold at all. Rooms were clean. Only miner thing, when we arrived at our room there were only 3 towels when there were 4 of us staying. But the staff were really prompt in providing extra towels for us.
Not much to say here.
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewRude front desk .. I’ve heard this in other reviews but experienced it first hand … does spoil ratings and the mood , the hotel is otherwise ok
Rude front desk
Thank you for your review and for sharing your experience. We sincerely apologize for any inconvenience. While we are unsure of the specifics as we were not privy to the conversation, we always aim to provide a welcoming environment for all our guests. We regret that this affected your experience and will address it internally to ensure better service in the future. We’re glad to hear that you found the rest of the hotel okay, and we hope to have the opportunity to serve you better next time.
Thank you for your review and for sharing your experience. We sincerely apologize for any inconvenience. While we are unsure of the specifics as we were not privy to the conversation, we always aim to provide a welcoming environment for all… Show more
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewReviewed: 1 September 2025 · Stayed in August 2025
Verified reviewReviewed: 31 August 2025 · Stayed in August 2025
Verified reviewLocation was great easy access to get around close to a lot of attractions
They just need to be a little more careful on who enters the building someone came in right behind me and my son and was able to get in elevator and was clearly someone who wasn't staying there shook me up a little bit
Thank you for your kind review! We’re glad you enjoyed our location and found it convenient for nearby attractions. We also appreciate your feedback about security. Please know that we have security cameras on all entry/exit points to help ensure the safety of all our guests. Your safety and peace of mind are very important to us, and we’ll certainly take this into consideration. We hope to welcome you and your son back soon. Thanks again for sharing your thoughts with us.
Thank you for your kind review! We’re glad you enjoyed our location and found it convenient for nearby attractions. We also appreciate your feedback about security. Please know that we have security cameras on all entry/exit points to… Show more
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewVery clean and comfortable room, the kids loved the pool and it's so close to everything!
It was all good.
Thank you so much for the wonderful review! We're thrilled to hear you and your kids had a great time, and that the room, pool, and location met your expectations. We’d love to welcome you back to Howard Johnson Plaza by Wyndham by the Falls next time you’re in the area!
Thank you so much for the wonderful review! We're thrilled to hear you and your kids had a great time, and that the room, pool, and location met your expectations. We’d love to welcome you back to Howard Johnson Plaza by Wyndham by the … Show more
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 30 August 2025 · Stayed in August 2025
Verified reviewVery nice and clean! Wasn’t expecting it to be so nice. Great location as well.
Thank you for your kind words and rating! We're happy to hear you found our hotel clean and enjoyed our great location. We look forward to welcoming you back to Howard Johnson Plaza by Wyndham by the Falls for an even better stay next time!
Thank you for your kind words and rating! We're happy to hear you found our hotel clean and enjoyed our great location. We look forward to welcoming you back to Howard Johnson Plaza by Wyndham by the Falls for an even better stay next t… Show more
Reviewed: 30 August 2025 · Stayed in August 2025
Verified review