Reviews of Holiday Inn Express & Suites Langley by IHG 3 stars
8750 204th Street, V1M 2Y5 Langley, Canada
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Reviewed: 8 September 2025 · Stayed in September 2025
Verified reviewgreat breakfast, surprised how quiet it was despite the freeway nearby. Tesla supercharger onsite, many restaurants nearby, good central location in the Fraser valley.
Reviewed: 5 September 2025 · Stayed in September 2025
Verified reviewWe got in late and left early, and only stayed one night. Very clean, very comfortable beds and a big breakfast.
Only downside was we faced the highway and the windows let in a lot noise, even with earplugs. Water pressure was a bit so so.
Dear Claudia, Thank you for taking the time to share your experience. We’re delighted to hear you found your stay comfortable and enjoyed our breakfast. We apologize for the noise from the highway and the water pressure issue you encountered. Your feedback is very important to us, and we will look into ways to improve these areas for a more restful experience. We hope to have the opportunity to welcome you back for a longer stay soon. Warm regards, Yolanda S
Dear Claudia, Thank you for taking the time to share your experience. We’re delighted to hear you found your stay comfortable and enjoyed our breakfast. We apologize for the noise from the highway and the water pressure issue you encount… Show more
Reviewed: 5 September 2025 · Stayed in August 2025
Verified reviewThe location of the property was convenient for our needs. The breakfast was good.
The rooms could have been cleaner and the air circulation was not great. The air Conditioner kept shutting off. The breakfast area needs more tables and chairs…always full Cost was high for the room.
Dear Salima, Thank you for taking the time to share your feedback. We’re glad our location was convenient and that you enjoyed the breakfast. We apologize for the concerns you experienced with room cleanliness and air circulation. Regarding the air conditioner, it is controlled by a smart thermostat that automatically adjusts or temporarily shuts off based on the conditions of the guestroom to maintain comfort and energy efficiency. Please be assured that I have shared your comment with our team to inspect the room right away to ensure it does not happen again in future. We truly appreciate your feedback and hope to welcome you back for a more comfortable stay in the future. Warm regards, Yolanda S
Dear Salima, Thank you for taking the time to share your feedback. We’re glad our location was convenient and that you enjoyed the breakfast. We apologize for the concerns you experienced with room cleanliness and air circulation. Regardi… Show more
Reviewed: 25 August 2025 · Stayed in July 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewSame thing everyday but okay
Pool lessons running all day
Dear Daniel, Thank you for taking the time to share your feedback. We’re glad to hear that overall your experience was positive. We also value your feedback regarding the pool lessons. We understand this may have impacted your experience, and we will certainly review ways to better balance availability for all of our guests. Your insights help us improve, and we hope to welcome you back again soon for an even more enjoyable stay. Warm regards, Yolanda Siu General Manager
Dear Daniel, Thank you for taking the time to share your feedback. We’re glad to hear that overall your experience was positive. We also value your feedback regarding the pool lessons. We understand this may have impacted your experience, … Show more
Reviewed: 15 August 2025 · Stayed in August 2025
Verified reviewBreakfast was great! Pancake machine was empty but it didn't make me very upset because there were so many other options!
Hello, Thank you for sharing your kind rating and feedback. We are glad to hear that you enjoyed your stay. We hope to see you soon in future. Warm Regards, Tania Guest Services Team
Reviewed: 12 August 2025 · Stayed in August 2025
Verified reviewThe breakfast was good
Not sure, cheaper rooms :)
Dear Guest, Thank you for taking the time to provide us with your experience, we truly value your feedback. We are so happy to hear that you enjoyed our complementary breakfast! Our staff work hard to offer high quality food every morning so that our guests can have a good start to their day, so your feedback means a lot to us. Regarding the pricing of rooms, we totally hear you! Booking can be pricey and we wish we had more control over fluctuating prices. Especially during the summer prices tend to inflate due to limited availability and high demand. We hope you can understand! We hope we were still able to offer you a satisfactory stay with us. Again, thank you so much for sharing your experience with us. We hope to be able to invite you back again in the future! Regards, Bo Bae Guest Services Team
Dear Guest, Thank you for taking the time to provide us with your experience, we truly value your feedback. We are so happy to hear that you enjoyed our complementary breakfast! Our staff work hard to offer high quality food every morning … Show more
Reviewed: 12 August 2025 · Stayed in August 2025
Verified reviewReviewed: 11 August 2025 · Stayed in August 2025
Verified reviewVery clean , spacious rooms , great staff and modern with swimming pool and sauna , free parking , facilities opened to late
Location is a little far from the centre but situated close by to many restaurants
Dear Jason, Thank you for taking the time to provide us with your feedback, we truly appreciate it. We are thrilled to hear that you enjoyed our various amenities! We do realize that we a bit of a drive from Langley center and we apologize for the inconvenience! But we are so glad that you were able to access the various restaurants near by. Thank you again for sharing your experience with us. We hope to be able to invite you back again in the future! Regards, Bo Bae Guest Services Team
Dear Jason, Thank you for taking the time to provide us with your feedback, we truly appreciate it. We are thrilled to hear that you enjoyed our various amenities! We do realize that we a bit of a drive from Langley center and we apologize… Show more
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewReviewed: 10 August 2025 · Stayed in August 2025
Verified reviewBreakfast and location were good
We couldn’t use the pool because it was constantly being used for swimming lessons. This was a big disappointment for my son, and was the primary reason for us picking this hotel. Do not expect to get to use the pool if you stay here. The advertising is misleading.
Dear Guest, Thank you for taking the time to provide us with your feedback, we truly appreciate it. We are terribly sorry to hear that your stay was negatively affected by the swimming lessons, it is really important that all our guests have free access to all of our available amenities so this issue is a big deal to us. We will take the next steps for this issue and find a solution so that none of our guests have to feel limited during their stay with us in the future. Again, thank you for your honest review. We hope that we can invite you back in the future! Regards, Bo Bae Guest Services Team
Dear Guest, Thank you for taking the time to provide us with your feedback, we truly appreciate it. We are terribly sorry to hear that your stay was negatively affected by the swimming lessons, it is really important that all our guests ha… Show more
Reviewed: 9 August 2025 · Stayed in August 2025
Verified reviewReviewed: 7 August 2025 · Stayed in August 2025
Verified reviewClose to all kinds of amenities and right next to the freeway that we couldn’t even hear. We had an emergency that ended our trip by one day and the clerk at the front desk even switched our third party booking for us on a long weekend even. Good work
Dear Guest, Thank you for taking the time to provide us with such a generous rating! We truly appreciate your feedback and are so happy to hear that you enjoyed your stay with us. Emergencies happen; we are just glad we were able to support you in the best way we could at the time! We hope to be able to serve you again in the future, it was a pleasure having you with us. Regards, Bo Bae Guest Services Team
Dear Guest, Thank you for taking the time to provide us with such a generous rating! We truly appreciate your feedback and are so happy to hear that you enjoyed your stay with us. Emergencies happen; we are just glad we were able to suppor… Show more
Reviewed: 5 August 2025 · Stayed in July 2025
Verified reviewProperty is clean and staff are very helpful
All was good
Dear Ahmed, Thank you for taking the time to provide us with such a generous rating! We truly appreciate your feedback and are so happy to hear that you enjoyed your stay with us. We hope to be able to serve you again in the future, it was a pleasure having you with us. Regards, Bo Bae Guest Services Team
Dear Ahmed, Thank you for taking the time to provide us with such a generous rating! We truly appreciate your feedback and are so happy to hear that you enjoyed your stay with us. We hope to be able to serve you again in the future, it w… Show more
Reviewed: 1 August 2025 · Stayed in July 2025
Verified reviewReviewed: 29 July 2025 · Stayed in July 2025
Verified reviewReviewed: 29 July 2025 · Stayed in July 2025
Verified reviewOn time, should a little more variety
Could serve lunch or could have room orders
Good Morning, Thank you for taking the time to provide us with your feedback. We are happy to hear that our services were punctual for you! Regarding having a lunch time we will be sure to take this into consideration! We appreciate and value all your feedback and will be taking these notes seriously for future service! We hope to be able to welcome you back in the future! Regards Bo Bae Guest Services Team
Good Morning, Thank you for taking the time to provide us with your feedback. We are happy to hear that our services were punctual for you! Regarding having a lunch time we will be sure to take this into consideration! We appreciate and … Show more
Reviewed: 28 July 2025 · Stayed in July 2025
Verified reviewThe actual hotel was modern clean and quiet, with a nice breakfast and eating area.
We discovered there is a rat problem in the area with all the fast food restaurants and their dumpster bins nearby the treed division at the property’s edge. We parked along the trees at night in the dark and could not put our car in gear in the morning, resulting in a tow to the dealership and a costly repair to a wiring harness that had been chewed through by rodents… rats from the dumpsters, which we saw on subsequent nights! Be careful where you park!
Good Morning Leslie, Thank you for taking the time to provide us with your feedback. We are terribly sorry to hear that your car was damaged by a rat in the parking lot. While there has been a joint effort by us and the surrounding businesses to eradicate the rats, we are very sorry to hear that the issue has affected you in this way. We will be taking this note and making efforts to prevent this from occurring in the future. On the flip side, we are very happy to hear that you enjoyed your stay with us regarding the breakfast and facilities. Again, we hope you can accept our sincerest apologies for your car. We will be taking this feedback very seriously. Regards, Bo Bae Guest Services Team
Good Morning Leslie, Thank you for taking the time to provide us with your feedback. We are terribly sorry to hear that your car was damaged by a rat in the parking lot. While there has been a joint effort by us and the surrounding busines… Show more
Reviewed: 19 July 2025 · Stayed in June 2025
Verified reviewThe breakfast was really good. The room was organized and well-cleaned. Pool & hottub nice.
The room was not ready by the time of the check in. We had to wait around 30 min.
Dear Jesus Donaldo, Thank you for taking the time to provide us with your feedback! We are very happy to hear that you enjoyed our breakfast and amenities. It is very important to us that you are welcomed with an enjoyable and comfortable stay. We are very sorry to hear that you were not checked in at check in time! This is something our team takes very seriously. You can be assured that we will be going over this with our team to ensure we do our best to avoid this in the future. We hope to be able to serve you again in the future! Regards, Bo Bae Guest Services Team
Dear Jesus Donaldo, Thank you for taking the time to provide us with your feedback! We are very happy to hear that you enjoyed our breakfast and amenities. It is very important to us that you are welcomed with an enjoyable and comfortable … Show more
Reviewed: 16 July 2025 · Stayed in July 2025
Verified reviewGreat location, friendly staff, lots of parking, bright updated rooms, great breakfast options.
Women’s change room in the pool area was needing a good clean.
Good Morning Catherine, Thank you for taking the time to provide us with your feedback, we truly appreciate it. We are honestly thrilled to hear that you enjoyed your stay with us. Welcoming our guests with warm smiles, comfortable rooms, and delicious breakfasts is very important to us! Thank you for letting us know about the women's changing room, cleanliness is something we as a team take very seriously at our hotel and we are terribly sorry to hear that the women's changing area was not up to standards. We will go over this with our team to ensure that we are on top of this in the future. Again, Catherine, thank you for providing us with your feedback! It was a pleasure to have you stay with us and we hope to be able to welcome you back in the future! Regards, Bo Bae Guest Services Team
Good Morning Catherine, Thank you for taking the time to provide us with your feedback, we truly appreciate it. We are honestly thrilled to hear that you enjoyed your stay with us. Welcoming our guests with warm smiles, comfortable rooms, … Show more
Reviewed: 15 July 2025 · Stayed in July 2025
Verified reviewReviewed: 5 July 2025 · Stayed in July 2025
Verified reviewI rarely write reviews but I had such a wonderful experience at this hotel. In particular, I want tot highlight Nodira at the front. She was always kind, attentive and considerate throughout my stay. Thanks to her, my stay felt more comfortable and welcoming.
None
Dear Duckjung, Thank you for your generous feedback. We are delighted to hear you enjoyed your stay with us and truly appreciate your kind works about Nodira. We will make sure to share your compliments and to recognize her personally. Hope to welcome you back again soon! With warm regards, Yolanda S General Manager
Dear Duckjung, Thank you for your generous feedback. We are delighted to hear you enjoyed your stay with us and truly appreciate your kind works about Nodira. We will make sure to share your compliments and to recognize her personally. Hop… Show more
Reviewed: 5 July 2025 · Stayed in July 2025
Verified reviewCleanliness, staff, facilities, location
Bed mattress
Dear Aman, Thank you for your positive review for your recent stay. We are delighted to hear you enjoyed our cleanliness, friendly service, facilities and location. We truly appreciate your kind words as these are our key priorities. It was regrettable to learn that our mattress did not meet your expectation. We will be assured your comment will be included in our future replenishment plan. Thank you once again for your valuable comment. We truly appreciate your patronage and look forward welcoming you back soon. With warm regards, Yolanda S General Manager
Dear Aman, Thank you for your positive review for your recent stay. We are delighted to hear you enjoyed our cleanliness, friendly service, facilities and location. We truly appreciate your kind words as these are our key priorities. It wa… Show more