5339 Murray Street, L2G 2J3 Niagara Falls, Canada
#23 of 77 hotels in Niagara Falls
Guests' ChoiceBased on 1200 hotel reviews
7.9Cleanliness
8.3
Comfort
8.4
Location
9.1
Facilities
8.1
Staff
8.7
Value for money
8.1
Free WiFi
8.3
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End of dialog contentReviewed: 30 August 2025
Qian
CanadaOnly the door is a little bit shorter and it doesn’t get locked the outside sound well. Need to have some sound insolation for the corridor.
Very welcome check-in people and great location and facility. We were there for a show at OLG, only 3mins walk, perfect location.
Stayed in August 2025
Reviewed: 23 August 2025
Clare
United KingdomLighting in the room could have been better
Good size room and had a view of the swimming pool. Breakfast was delicious - choice from the cooked to order menu. Outside and inside Swimming pools and inside got tub. Pool was a good temperature and sunbeds next to it. Location of the hotel was good- just a few mins walk down the hill to the falls. Good to have a noon checkout so could enjoy the pool in the morning (it opened at 10.30am). Good to have free parking at the hotel- easy to find a space.
Stayed in August 2025
Reviewed: 17 August 2025
Ray
CanadaLock on the sliding door coming out of the wall. No exhaust fan in the bathroom. Need drains in bathroom sink and tub need to be cleaned out, slow to drain. Wall paper was coming off in spots.
Location was close to falls and amenities. Friendly staff. Enjoyed the wood fired pizza.
Stayed in August 2025
Reviewed: 12 August 2025
Kimberly
CanadaGreat location. Loved the courtyard
Stayed in August 2025
Reviewed: 11 August 2025
Leah
United StatesCloser to falls
Stayed in August 2025
Reviewed: 11 August 2025
Daxter
Trinidad and TobagoThe kids didn't like how slow the wifi was. I didn't like how we were being push to always tip when we paying with links
The staff at the front desk was especially 👌 helpful.The lady and gentleman that was there the night of the 9th was most helpful. Can't thank them enough. Fix my son's suitcase he said to say thank you all.
Stayed in August 2025
Reviewed: 5 August 2025
Jennifer
CanadaGreat location. Clean. Included breakfast and parking
Stayed in August 2025
Reviewed: 4 August 2025
Raymond
United StatesWe Go bus - shut down on Saturday night at 8pm , when it was supposed to be running till 11:30pm !!
We were on the 6th floor with a balcony facing towards the Casino across the street, but you could still see down towards the Falls a little bit !
Stayed in August 2025
Reviewed: 3 August 2025
Pattinee
DenmarkThe staff at the check-out were not very friendly.
It’s easy to walk to the falls. Great location.
Stayed in July 2025
Reviewed: 2 August 2025
Jude
CanadaNO BREAKFAST INCLUDED IN THE STAY
Stayed in July 2025
Reviewed: 24 July 2025
Jenny
CanadaFriendlier front desk staff. Smile and appreciation was missing
Niagara Falls is not as clean as I would expect but your hotel was comfortable nonetheless.
Stayed in June 2025
Reviewed: 16 July 2025
Marco
United StatesNo complaints
Good location , can walk to everything .
Stayed in May 2025
Reviewed: 14 July 2025
Liao
United StatesIt was clean and modern room, in a good location
Stayed in July 2025
Reviewed: 11 July 2025
Stephanie
CanadaThe room was a bit more expensive than I usually pay due to it being July 4th long weekend.
We love the convenience of the restaurant and nightlife so close to the hotel.
Stayed in July 2025
Reviewed: 11 July 2025
Anil
CanadaI felt suffocated in the bathroom.I think the ventilation wasn't working properly.
All over is good.The staff was nice, especially the housekeeping lady that took care of our room,she was very kind.
Stayed in July 2025
Reviewed: 3 July 2025
Row
CanadaOverall stay is very good, only dont have toothbrush and paste, and also maybe if the breakfast is earlier than 7:30 maybe 6:30 is better. I just have question if a tip mandatory in the restaurant, i dont have any cash and it was charged on the bill in the room
The location free parking clean
Stayed in June 2025
Reviewed: 28 June 2025
Syeda
CanadaWith so much money paid per night, I was surprised that they don't give bottled water. It felt very cheap to not have such a basic feature for a hotel. Also when I checked in, I had with me luggage in both hands and a baby on my chest in a carrier, I really needed help but the receptionist said no one could help me with my luggage. Again, for a hotel where I am spending so much money, I was surprised and frustrated that such basic hotel assistance was not available to me.
The breakfast was great, the location was excellent, the space was very spacious.
Stayed in June 2025
Reviewed: 10 June 2025
Laurie
United StatesI thought breakfast was included. The sound proofing was not good, room next to us had children that were VERY loud late at night and early morning. The gym was not good-broken equipment and no free weights
Location
Stayed in June 2025
Reviewed: 6 June 2025
Michele
United KingdomThe mattress was uncomfortable and location of guidance for using aircon
Central location but away from all the craziness
Stayed in June 2025
Reviewed: 3 June 2025
Miki
United StatesThe parking situation is weird. There was no parking for hotel guests at times and there was a parking lot where a man was trying to sell spots next to the lot. It just wasn’t ideal.
It was close to the falls and other things.
Stayed in June 2025
Reviewed: 1 June 2025
Lucy
SwitzerlandGreat value for price. It is poorly soundproofed which wasn’t a problem for us.
Stayed in May 2025
Reviewed: 31 May 2025
Brianne
CanadaNothing - just wish they had microwaves
Nice hotel w spacious rooms
Stayed in May 2025
Reviewed: 26 May 2025
Widen
United StatesMake sure to select the breakfast on your rate otherwise you won't get breakfast. But around there's many places to have breakfast that are better than the breakfast at the restaurant attached to the hotel
Close to the falls like a 10 min. Walk
Stayed in May 2025
Reviewed: 22 May 2025
Artur
CanadaPoor sound proofing. Poor room ventilation but room had sliding doors. Don't order steak from Coco's. Rip off.
Like the brick hallway. Slept well on the bed. Big room. Room smelled clean but there was mild musty smell coming from HVAC wall unit when heater was initially turned on.
Stayed in May 2025
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