530 Columbia Street, V2C 2V1 Kamloops, Canada
#36 of 47 hotels in Kamloops
Guests' ChoiceBased on 1255 hotel reviews
5.9Cleanliness
6.5
Comfort
6.4
Location
7.5
Facilities
6.0
Staff
7.9
Value for money
6.9
Free WiFi
7.1
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 27 August 2025
Sheldon
CanadaThe room was in rough shape, the toilet didn't flush, there was no ice available, the breakfast was pretty meh, and there wasn't even coffee (no coffee!?)
The last minute booking worked great.
Stayed in August 2025
Reviewed: 20 August 2025
Tracey
CanadaThe room had a smell. There was a lot of garbage/ building parts laying around outside. The door didn’t lock securely.
I like that I could park right in front of my door
Stayed in August 2025
Reviewed: 17 August 2025
Annette
CanadaPillows wern't much. One bed would tip up at the head when you sat on end of bed. No kleenex in room and toilet paper was very thin
Breakfast was good. Location excelent
Stayed in August 2025
Reviewed: 6 August 2025
Kandarp
CanadaWindow AC was loud. Cleanliness was not good.
Good for the rest after long drive. Breakfast was having good options for while family with two fruits.
Stayed in August 2025
Reviewed: 5 August 2025
Yanina
CanadaSpace between the air conditioner and the enclosure where all the moths and bugs came in. Air conditioner not working properly and it getting very hot in the room. Door handle and tap handle loose and hard to make them work. Very strong smell of old cigarette smoke lingering in the room. Breakfast was out of waffle batter and out of orange juice as well.
Downtown and very close to the hospital where I needed to be. Clean fresh smelling linen and towels, room overall nice and clean.
Stayed in July 2025
Reviewed: 31 July 2025
Angie
United KingdomDrawers didn’t open, no plug for the sink, very thin walls allowing us to hear a very heated domestic several rooms away and other guests coming back at 0200 and playing tv loudly at that time.
Good location for our requirements Wasn’t expensive
Stayed in July 2025
Reviewed: 10 July 2025
Jeremy
CanadaSimple breakfast
Location
Stayed in July 2025
Reviewed: 6 July 2025
Neil
United KingdomPool snack bar
Loved the pool
Stayed in July 2025
Reviewed: 6 July 2025
Alison
IrelandThere was a makeup stain on one of the towels, and the room didn't match the photos, it was a lot dingyer and not as clean as the photos make it appears.
Breakfast was provided (yogurt, waffles, tea, coffee, toast, cereal) Good central location
Stayed in July 2025
Reviewed: 25 June 2025
Benton
CanadaChanged our room because of our needs, but the price went up. The room was done daily except for the last day. Was a bit disappointed with that.
Changed room because of our needs. Tv was easy to use The room was done daily.
Stayed in June 2025
Reviewed: 20 June 2025
Mendivil
CanadaBreakfast room was unorganized, fridge was dirty and not cold enough so we didn’t get anything from there. My partner and I had an accident outside the hotel, right in the parking lot. Someone hit our car. I asked the receptionist about the camera footage so we can file a police report, and he told me they couldn’t send it to me. Apparently, the cameras aren’t working.
Rooms are tidy
Stayed in June 2025
Reviewed: 23 May 2025
Susan61
AustraliaSome minor issues. The wifi is not great. There was no heating at all but that was fixed when we asked. A fuse blew and we were in total darkness. Again they fixed when we told them
Includes breakfast, very reasonable for the cost. Staff very friendly and got things fixed quickly.
Stayed in May 2025
Reviewed: 16 May 2025
Debra
CanadaStaff were nice / accommodating Close to the hospital
Stayed in May 2025
Reviewed: 13 May 2025
Sandra
AustraliaIt smells of stale air. It needs the windows left open.
The front desk staff were very helpful
Stayed in May 2025
Reviewed: 1 May 2025
Andrea
CanadaIt was a bit noisy from the road traffic.
Easy access, close to downtown.
Stayed in April 2025
Reviewed: 28 April 2025
Barbara
CanadaShower in room was unusable. Shower had one control. Up was off. Right was cold. Left was hot. Could not get "warm.
Location good. Waling distance to downtown restaurants and shops. Breakfast basic.
Stayed in April 2025
Reviewed: 11 March 2025
Enzo
CanadaLots of surrounding noise. Property is showing its age and getting really rundown
Comfortable beds, friendly staff
Stayed in March 2025
Reviewed: 6 January 2025
Dawe
CanadaHomeless people hanging out on the second floor stairs (outside early morning) coffee at breakfast tasted of chemicals and was undrinkable.
Super clean rooms
Stayed in January 2025
Reviewed: 31 December 2024
Erin
CanadaThe pictures advertised on booking.com did not reflect the condition of the hotel. Garbages in the hall were full and overflowing, glass ring stains outside hotel room door, the carpet in the room was dirty and did not look like it had been vacuumed, there was a used bandaid on the floor under one of the tables.
Overall the room was fine for a one night stay.
Stayed in December 2024
Reviewed: 18 December 2024
Jorden
Canadaroom smelled of cigarette smoke. did not feel comfortable eating anything out of the breakfast room. it was very dirty. mold in the orange juice, cold and most likely day old coffee. waffle maker looks like it has not been cleaned in a very long time, not that there was waffle batter, wouldn't of used it anyway. overflowing garbage in the breakfast room when i was the first person in. also garbage in the parking lot for the 3 days I was there did not get picked up. Quick overnight stay is one thing but would not stay for more then that again. I had to go get my room key reprogrammed every single time I had to open the door.
great location. get what ya pay for. I did appreciate getting a late check out to accommodate my child's nap.
Stayed in December 2024
Reviewed: 2 December 2024
Tallard
Canada-Breakfast was low value, even for Continental. The boiled eggs were kept warmish, they should be chilled. The waffle dispenser was broken. The dishes (plates, utensils, cups, glasses) were dirty. -Noise from the highway was loud/constant (this of course can't be helped by hotel) on front side. Not sure back rooms were any better, on a small walk found a few homeless empty alcohol bottles. -King bed was hollowed out on most used side, making for a side slipping sleep. -Single pouch coffee maker was missing the drawer to place coffee pouch. Staff quickly gave me a new machine, but how could housekeeping possibly miss this?
Room and facilities were ok, basic. Free upgrade with Booking.com.
Stayed in November 2024
Reviewed: 4 October 2024
Leong
SingaporeLight sitches are not working. Shower handle came off. Heat is not working well.
Car park access.
Stayed in September 2024
Reviewed: 2 October 2024
Lloyd
United Kingdomthe heating didn't work & we spent the night very cold. the bath mat had 2 stains on
free parking & included breakfast
Stayed in September 2024
Reviewed: 30 September 2024
Katie
New ZealandThe room was dark and in need of refurbishment, there was a leaky AC unit which leaked unless turned on (and then turned on made a loud noise), bathroom was quite questionable in terms on cleanliness.
It was close to the center of town and staff were friendly. Parking is included in the price.
Stayed in September 2024
Porthleven, UK
Gurgaon, India
Caracas, Venezuela
Seoul, South Korea
Riom, France
Puerto Madryn, Argentina
Grizebeck, UK
Delano, USA
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content