5.9

Reviews of Howard Johnson by Wyndham Downtown Kamloops 3 stars

530 Columbia Street, V2C 2V1 Kamloops, Canada

  • Perfect

    Reviewed: 3 September 2025 · Stayed in September 2025

    Verified review

    nothing

    The only positives about this place are the location and the budget-friendly price. Beyond that, it’s a disappointment. The entrance to the rooms reeks as if a toilet exploded there, and inside, I found flies and insects crawling out from under the fridge. To make matters worse, the Wi-Fi is practically useless—it either doesn’t connect at all or crawls at an unbearable 0.5 Mbps.

  • Jacquie

    Reviewed: 3 September 2025 · Stayed in September 2025

    Verified review

    The room was serviceable for a one night stay after we had a bed fixed upon arrival - clean and comfortable. Staff were polite and attentive. It was easy to get to the hotel and good free parking. Air con worked well.

    There was very little to no hot water for showering.

  • Eugene

    Reviewed: 29 August 2025 · Stayed in August 2025

    Verified review

    Close to amenities

    Property response:

    Thank you for your feedback! We’re glad you found our location convenient and close to nearby amenities. We hope this made your stay more enjoyable, and we look forward to welcoming you back again soon.

    Howard Johnson by Wyndham Downtown Kamloops
    30 August 2025
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  • Amie

    Reviewed: 27 August 2025 · Stayed in July 2025

    Verified review
  • Sheldon

    Reviewed: 27 August 2025 · Stayed in August 2025

    Verified review

    The last minute booking worked great.

    The room was in rough shape, the toilet didn't flush, there was no ice available, the breakfast was pretty meh, and there wasn't even coffee (no coffee!?)

    Property response:

    Thank you for sharing your feedback. We’re glad we could accommodate your last-minute booking, though we’re very sorry to hear about the issues you experienced with the room, amenities, and breakfast. Your comments are important, and we’ll be addressing these concerns with our team to ensure improvements are made. We appreciate you bringing this to our attention.

    Thank you for sharing your feedback. We’re glad we could accommodate your last-minute booking, though we’re very sorry to hear about the issues you experienced with the room, amenities, and breakfast. Your comments are important, and we’ll … Show more

    Howard Johnson by Wyndham Downtown Kamloops
    27 August 2025
  • Johnell

    Reviewed: 23 August 2025 · Stayed in August 2025

    Verified review
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  • 7.0 Good
    Samantha

    Reviewed: 21 August 2025 · Stayed in August 2025

    Verified review
  • Dodds

    Reviewed: 20 August 2025 · Stayed in August 2025

    Verified review
  • Tracey

    Reviewed: 20 August 2025 · Stayed in August 2025

    Verified review

    I like that I could park right in front of my door

    The room had a smell. There was a lot of garbage/ building parts laying around outside. The door didn’t lock securely.

    Property response:

    Thank you for sharing your feedback. We’re glad you appreciated the convenient parking. We’re sorry to hear about the room odor, outside condition, and door issue. Your comments are important and will be addressed to improve our guest experience.

    Thank you for sharing your feedback. We’re glad you appreciated the convenient parking. We’re sorry to hear about the room odor, outside condition, and door issue. Your comments are important and will be addressed to improve our guest exper… Show more

    Howard Johnson by Wyndham Downtown Kamloops
    20 August 2025
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  • Phillips

    Reviewed: 19 August 2025 · Stayed in June 2025

    Verified review

    Availability

    Property response:

    Thank you for taking the time to leave a review. We are also happy that you were satisfied staying with us. We can't wait to welcome you soon!

    Howard Johnson by Wyndham Downtown Kamloops
    19 August 2025
  • Barry

    Reviewed: 18 August 2025 · Stayed in August 2025

    Verified review

    Nothing

    I was supposed to pay just under 120, then they tell me the require a 150 deposit which was not mentioned when I booked. He said he would contact the owner about the 150 but he said they required it. So my daughter and I left. Drove another 3hrs to maple ridge and stayed with friends

    Property response:

    Thanks for your message. The $150 security deposit is a mandatory part of our policy and is fully refundable after checkout. We apologize if this wasn’t clearly communicated at the time of booking and will review our listings to make sure it's more visible. We appreciate your understanding.

    Thanks for your message. The $150 security deposit is a mandatory part of our policy and is fully refundable after checkout. We apologize if this wasn’t clearly communicated at the time of booking and will review our listings to make sure i… Show more

    Howard Johnson by Wyndham Downtown Kamloops
    19 August 2025
  • Melva

    Reviewed: 17 August 2025 · Stayed in July 2025

    Verified review

    The location was good, staff was very friendly and pleasant the cleaning of the room was the worst I've ever seen the sheets had stains on them there was only towels in the room nothing else no face cloth no hand towel the bathtub how to ring the lunch area and the food area was clean but all of the chairs were covered in white leatherette and weren't wipe down they had hand prints all over them the stains on the sheets were enough to cure me I didn't let anybody into my room I was staying for a convention I put a different sheet over top the sheet that was stained and slept on that

    Check-in was at 3:00 and when I got there it looked like the cleaning was interrupted and never finished. Like it had only been partly done and I didn't realize until later that I had no face cloth, no hand towels, just a bath towel. The tub was so so. The worst part was stains on the sheets. Gave me the creeps and so I used other linens to cover the bed. I decided that if this was the way the cleaning was done I would reject maid service as I was not comfortable having them near my stuff. We had booked four.days there was a special Jehovah's Witness convention on and we we travelled 6 hours to attend.. To concelled and go else where was the cost of a night's stay. Two of us booked a room each. So we decide we would stay put. Looks like it's family run and the staff was very nice really Pleasant to be around. We went out for supper and the lady from the front desk had a pail and rags to do rooms (5:30). Not very profession no cleaning cart with various rags for different surfaces. ((Counters tiolet, tub and floor ) That too was creepy. Room to rom with a spray bttle pail and rags. We told her not to bother with ours. ...(so check in is at 3 but cleaning is at 5- 5:30. ) They were so kind and pleasant it feels bad to give such a terrible review but they need training on how to clean a hotel and what is expected in the room at a 3:00 check in. Everything should be ready in place, ready and clean. Then the review would be better. And refine or replace furniture with burns from cigarettes... There's a $350 fine for people smoking in the room and I'm a nonsmoker so that made me happy to see that...but when we arrived there was Smoke Burns everywhere on the bed board on the side tables on the carpet

    Property response:

    Thank you for your feedback. Your comments will be used to improve our service and guest experience.

    Howard Johnson by Wyndham Downtown Kamloops
    17 August 2025
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  • Annette

    Reviewed: 17 August 2025 · Stayed in August 2025

    Verified review

    Breakfast was good. Location excelent

    Pillows wern't much. One bed would tip up at the head when you sat on end of bed. No kleenex in room and toilet paper was very thin

    Property response:

    Thanks for your review! We’re glad you liked the breakfast and location. We’ll take note of your comments to improve for future stays.

    Howard Johnson by Wyndham Downtown Kamloops
    17 August 2025
  • 3.0 Poor
    Vahid

    Reviewed: 14 August 2025 · Stayed in August 2025

    Verified review
  • Nadezda

    Reviewed: 12 August 2025 · Stayed in August 2025

    Verified review

    Nice place friendly stuff

    Property response:

    Thank you for your kind words! We’re glad you enjoyed your stay and appreciated our friendly staff.

    Howard Johnson by Wyndham Downtown Kamloops
    13 August 2025
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  • Heather

    Reviewed: 11 August 2025 · Stayed in July 2025

    Verified review

    Breakfast room was clean and well organized there was good quality food but Minimal choices

    The building itself is very old. My room stunk like cigarettes even though it was repainted, it was just painted over all the old grossness. The furniture was full of cigarette burns. There was a back alley where we parked our cars, and it was full of crackheads. There was not a double lock on the door, so I did not feel secure.

    Property response:

    Thank you for sharing your feedback. We’re glad you found the breakfast area clean and well-organized, and that you enjoyed the food quality. We’re sorry for the concerns you experienced with the room condition, smell, and security, as well as the parking area. Your comments are important, and we’ll address these issues with our team to improve future stays.

    Thank you for sharing your feedback. We’re glad you found the breakfast area clean and well-organized, and that you enjoyed the food quality. We’re sorry for the concerns you experienced with the room condition, smell, and security, as well… Show more

    Howard Johnson by Wyndham Downtown Kamloops
    13 August 2025
  • 7.0 Good
    Ashley

    Reviewed: 11 August 2025 · Stayed in August 2025

    Verified review
  • 7.0 Good
    Janet

    Reviewed: 8 August 2025 · Stayed in August 2025

    Verified review
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  • Kandarp

    Reviewed: 6 August 2025 · Stayed in August 2025

    Verified review

    Good for the rest after long drive. Breakfast was having good options for while family with two fruits.

    Window AC was loud. Cleanliness was not good.

    Property response:

    Thank you for your feedback. We're glad you enjoyed the breakfast and found it a good stop after a long drive. We apologize for the noise and cleanliness issues and will work to improve.

    Howard Johnson by Wyndham Downtown Kamloops
    7 August 2025
  • Maritess

    Reviewed: 5 August 2025 · Stayed in August 2025

    Verified review
  • Yanina

    Reviewed: 5 August 2025 · Stayed in July 2025

    Verified review

    Downtown and very close to the hospital where I needed to be. Clean fresh smelling linen and towels, room overall nice and clean.

    Space between the air conditioner and the enclosure where all the moths and bugs came in. Air conditioner not working properly and it getting very hot in the room. Door handle and tap handle loose and hard to make them work. Very strong smell of old cigarette smoke lingering in the room. Breakfast was out of waffle batter and out of orange juice as well.

    Property response:

    Thank you for your feedback. We're glad you liked the location and cleanliness. We apologize for the maintenance and breakfast issues you experienced—we’ll address them promptly.

    Howard Johnson by Wyndham Downtown Kamloops
    6 August 2025
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  • Mark

    Reviewed: 31 July 2025 · Stayed in June 2025

    Verified review

    Everything you need from a motel, comfortable beds, and close to shops

    Property response:

    Thank you for your kind words! We're glad you enjoyed the comfort and convenient location. Hope to welcome you again soon!

    Howard Johnson by Wyndham Downtown Kamloops
    1 August 2025
  • Angie

    Reviewed: 31 July 2025 · Stayed in July 2025

    Verified review

    Good location for our requirements Wasn’t expensive

    Drawers didn’t open, no plug for the sink, very thin walls allowing us to hear a very heated domestic several rooms away and other guests coming back at 0200 and playing tv loudly at that time.

    Property response:

    Thank you for your feedback. We're glad the location and value met your needs, but we're sorry to hear about the noise and maintenance issues. Your comments will help us improve for future guests.

    Howard Johnson by Wyndham Downtown Kamloops
    1 August 2025
  • Anonymous

    Reviewed: 31 July 2025 · Stayed in June 2025

    Verified review

    The coffee was good, but the make-your-own-waffle batter was too runny so the waffles didn't cook properly and stuck to the pan. Toast was the only hot food

    Property response:

    Thank you for your feedback. We're glad you enjoyed the coffee, and we’re sorry to hear about the waffle batter and limited hot options. We’ll review this with our breakfast team to improve the experience.

    Howard Johnson by Wyndham Downtown Kamloops
    1 August 2025
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  • Ernelie

    Reviewed: 26 July 2025 · Stayed in July 2025

    Verified review

    Nothing

    The cleanliness is very poor

    Property response:

    Thank you for your feedback. We're sorry to hear about the cleanliness issues. Your comments have been noted, and we’ll work with our housekeeping team to improve.

    Howard Johnson by Wyndham Downtown Kamloops
    26 July 2025
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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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