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  5. Reviews of Island West Resort-Motel

Reviews of Island West Resort-Motel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

160 Hemlock st, V0R 3A0 Ucluelet, Canada

#19 of 19 hotels in Ucluelet

Guests' Choice

Review Score

Based on 80 hotel reviews

5.1

Score breakdown

  • Cleanliness

    5.9

  • Comfort

    5.9

  • Location

    7.9

  • Facilities

    5.1

  • Staff

    7.2

  • Value for money

    5.5

  • Free Wifi

    9.4

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: August 20, 2025

    6.0
    Pleasant
    • Leisure trip
    • Solo traveler
    • Two Double beds with Kitchenette - Non Pet
    • Stayed 2 nights
    • Submitted from a mobile device

    Hadn't been vacuumed, couldn't walk barefoot, as floor was gritty. Could only have 1 appliance plugged in at a time on kitchen counter. Couldn't figure how to watch regular cable, and don't have a Netflix account. Not a big fan on Keurig coffee.

    It was within my budget, and close to town.the

    Stayed in August 2025

  • Reviewed: August 13, 2025

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • One Double Bed with Kitchenette - Pet Friendly
    • Stayed 2 nights

    Distance between the motel and where We get thé key It was a rather old place not so well maintained for the price

    Stayed in August 2025

  • Reviewed: August 1, 2025

    5.0
    It was ok, we made it work
    • Leisure trip
    • Family with young children
    • Two Double beds with Kitchenette - Non Pet
    • Stayed 3 nights
    • Submitted from a mobile device

    No oven like it showed in the pictures when we booked. Needed to stock the dishes with more as we were short on bowls!

    The location

    Stayed in July 2025

  • Reviewed: July 27, 2025

    4.0
    I would never ever stay there again. Not for the price they charge I would rather drive back to port alberni then stay
    • Leisure trip
    • Family with young children
    • Two Double beds with Kitchenette - Non Pet
    • Stayed 4 nights
    • Submitted from a mobile device

    It felt like a hockey rink. Nobody at reception ever, the maids gave zero attention to you. Bare minimum.

    Besides feeling like I was in a bomb shelter, it had had enough to actually be a bomb shelter. Not a resort, not a motel, this is down and dirty the lowest level of accommodation you could possibly find. If the price was a reasonable campground fee, maybe, but I’ve never wasted so much Canadian earned money in my lifetime. Being Canadian and paying this much for a shithole, I’d rather stay home. Nothing to see or do here except look at the scenery and get out.

    Stayed in July 2025

  • Reviewed: July 26, 2025

    6.0
    Expensive room for 2 star motel. It was in good location for my needs
    • Leisure trip
    • Group
    • Two Single Beds with Kitchenette - Pet Friendly
    • Stayed 4 nights

    Very outdated room, entire property needs rennovation

    Room was clean however very outdated. Our cleaner Tracey did what she could to make our stay comfortable

    Stayed in July 2025

  • Reviewed: July 5, 2025

    6.0
    Good price for the area.
    • Leisure trip
    • Couple
    • Two Double beds with Kitchenette - Non Pet
    • Stayed 2 nights
    • Submitted from a mobile device

    Very dated. Minimal supplies in the kitchenette put a round object on the floor and watch it go. .

    Clean, Price point, kitchenette, good water pressure

    Stayed in July 2025

  • Reviewed: June 23, 2025

    4.0
    We thought for the price the motel was in bad shape.
    • Leisure trip
    • Couple
    • One Double Bed with Kitchenette - Pet Friendly
    • Stayed 2 nights

    The property is run down and the rooms are in a building that loos onto a parking lot.

    The bedding and towels were clean

    Stayed in June 2025

  • Reviewed: May 16, 2025

    5.0
    Loved the service. Loved the location. We all loved the sea lion that we got a really good video of
    • Business trip
    • Family with young children
    • One Double Bed with Kitchenette - Pet Friendly
    • Stayed 3 nights
    • Submitted from a mobile device

    Read above not retyping.

    The bed was hard, the pillows were flat and only three for the three of us. No extra pillows. The nice lady that waited for us to arrive was a 10/10. We were a little late, After 5pm. She said she was just doing last min paperwork, and she would have hid the keys for us and then texted us where you find them. We had no cell service when she tried to call us on the road while driving into town. She was very nice to us. She asked if we thought the fold out couch would be alright for our daughter to sleep on. Our daughter said she would try for a night and when it didn't work for her, the lady at the desk took care of it for the next two night. 10 out of 10 for this lady. But the main bed in the room, my wife and I could not get comfortable.

    Stayed in May 2025

  • Reviewed: August 27, 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Two Double beds with Kitchenette - Non Pet
    • Stayed 2 nights
    • Submitted from a mobile device

    The floors were dirty, coffee machine didn't work,the electrical outlet in bathroom didn't work, no safety bats in bath area, fan in bathroom very loud,

    Area is very good, too expensive for what we received.

    Stayed in August 2024

  • Reviewed: July 28, 2024

    4.0
    We got what we payed for.
    • Leisure trip
    • Family with young children
    • Two Double beds with Kitchenette - Non Pet
    • Stayed 2 nights
    • Submitted from a mobile device

    Extremely outdated facilty. Kitchen utensils were slim.

    The sheets, blankets and towels were very clean. Room was clean. Great location

    Stayed in July 2024

  • Reviewed: July 25, 2024

    6.0
    Pleasant
    • Leisure trip
    • Group
    • Two Single Beds with Kitchenette - Pet Friendly
    • Stayed 3 nights

    From a motel offering a kitchenette on the website, I would expect at least one set of cutlery and mugs per person and at least moderate-standard kitchen facilities.

    The rooms were clean, and the beds were comfortable. However, the description offered a fully equipped kitchenette, and yes, there was a kettle and a toaster, but for three people, we found one spoon, one mug, one glass, and a very, very old pan. If you like eating out, you will enjoy your stay.

    Stayed in July 2024

  • Reviewed: July 11, 2024

    6.0
    Old and basic, but clean
    • Leisure trip
    • Solo traveler
    • Two Single Beds with Kitchenette - Pet Friendly
    • Stayed 2 nights
    • Submitted from a mobile device

    Didn't feel entirely safe - the blinds on the windows didn't work and the curtains didn't cover the whole windows so felt like I was in a gold fish bowl. And the door had a big uncovered window. No bedside light.

    Location

    Stayed in July 2024

  • Reviewed: June 26, 2024

    5.0
    It was clean and worked for my short stay
    • Leisure trip
    • Couple
    • Two Single Beds with Kitchenette - Pet Friendly
    • Stayed 2 nights
    • Submitted from a mobile device

    Could be stocked better with essential needs like hairdryer, and kitchen supplies

    It’s outside appearance is needing updating, although rooms are dated, they are clean.

    Stayed in June 2024

  • Reviewed: September 8, 2023

    5.0
    Fair
    • Leisure trip
    • Couple
    • One Double Bed with Kitchenette - Pet Friendly
    • Stayed 7 nights
    • Submitted from a mobile device

    No screen on windows. Toilet did not operate correctly. It is dated. To upgrade is costly, but to attract more people or for me to recommend to stay there, it needs improvement. Wi Fi needs to be there. Lighting for parking needs to be better. Too dark at night.

    Location to stores, gift shops, restaurants.

    Stayed in September 2023

  • Reviewed: July 29, 2023

    6.0
    Not a nice place to stay
    • Leisure trip
    • Couple
    • Two Single Beds with Kitchenette - Pet Friendly
    • Stayed 2 nights
    • Submitted from a mobile device

    This place looks like it’s set up for fishermen or workies. Not the place for holiday makers, pots had no handles, toaster was dirty, chopping board was disgusting, sofa looked like it had been attached by a cat

    Staff were nice and helpful

    Stayed in July 2023

  • Reviewed: July 25, 2023

    6.0
    Very expensive for a motel type of accomodation
    • Leisure trip
    • Group
    • Two Double beds with Kitchenette - Non Pet
    • Stayed 4 nights
    • Submitted from a mobile device

    Needed a cot for 3 rd paying guest

    No breakfast

    Stayed in July 2023

  • Reviewed: June 16, 2023

    4.0
    Good location
    • Leisure trip
    • Group
    • Two Single Beds with Kitchenette - Pet Friendly
    • Stayed 2 nights

    Couch was old and showing age. Bathroom was old and out dated. Kitchenette had only one spoon and no kettle.

    Hotel is showing age but for the money it was expectable.

    Stayed in June 2023

  • Reviewed: May 29, 2023

    5.0
    Out dated and old but clean and affordable.
    • Leisure trip
    • Group
    • Two Single Beds with Kitchenette - Pet Friendly
    • Stayed 2 nights
    • Submitted from a mobile device

    The outside is really sketchy looking.

    The motel looks very sketchy from the outside like it’s been abandoned. The inside is out dated like an old motel but did have a full kitchen and separate bedroom/ bath and was clean. The value is excellent for the west coast way cheaper than other pet friendly options however your expectations shouldn’t be high. It was a clean and affordable which was what we wanted. We were out exploring the whole time so only really slept there.

    Stayed in May 2023

  • Reviewed: March 9, 2023

    6.0
    this was not a pleasure trip but the area is amazing and found some excellent coffee shop and eatery
    • Leisure trip
    • Couple
    • Standard Two Double Beds with Kitchenette - Pet Friendly
    • Stayed 2 nights

    NO HOT WATER

    The facility despite being very old and in need of some TLC was very clean and comfortable except NO HOT WATER The kettle worked and we had a sponge bath could use some decorating and shelf or countertop for luggage The lady we talked to was very professional and helpful

    Stayed in March 2023

  • Reviewed: November 12, 2022

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Two Single Beds with Kitchenette - Pet Friendly
    • Stayed 2 nights
    • Submitted from a mobile device

    expensive for what it was

    cheap for location

    Stayed in October 2022

  • Reviewed: October 21, 2022

    5.0
    Fair
    • Leisure trip
    • Couple
    • One Double Bed with Kitchenette - Pet Friendly
    • Stayed 2 nights
    • Submitted from a mobile device

    A lot of Things Was damaged

    Stayed in October 2022

  • Reviewed: September 4, 2025

    8.0
    It's comfortable and the location is perfect
    • Leisure trip
    • Couple
    • Two Single Beds with Kitchenette - Pet Friendly
    • Stayed 2 nights
    • Submitted from a mobile device

    Near the town

    Stayed in September 2025

  • Reviewed: August 14, 2025

    2.0
    This is the worst hotel in Ucluelet
    • Leisure trip
    • Couple
    • One Double Bed with Kitchenette - Pet Friendly
    • Stayed 2 nights
    • Submitted from a mobile device

    Everything

    Nothing

    Stayed in August 2025

  • Reviewed: July 18, 2025

    3.0
    Poor
    • Leisure trip
    • Family with young children
    • One Double Bed with Kitchenette - Pet Friendly
    • Stayed 3 nights
    • Submitted from a mobile device

    Toilet didn't work but manager fixed it qu8ckly. Broken tiles in shower. Crack in bathtub.

    Stayed in July 2025

Showing 1 - 25

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