Reviews of Grand Hotel Times Levis

Very nice design , safe and clean

I booked with Bookings and somehow the parking fees weren’t included. Don’t sweat the small stuff you’d say but it’s not hard to do n life it of make it visible to the client. It was an irritating situation, I mean hey 17$ on a penthouse room at 400 plus a night. I found that it was a lack of judgement from marketing. Will it stop me from going back, or referring it to a friend … no but still it’s petty.

Good location, clean and comfortable, friendly staff.

Could use hair conditioner

It was in a great location and it was modern and clean. Staff was friendly and helpful.

The bar prices were extremely high

Well located, the bed was very comfy.

The coffee cups were not clean. The bath was showing stain in some corners.

Fun rooms great staff

Should have booked directly for included parking and breakfast

Very clean modern vibe. Friendly staff, many amenities, nearby a lot shops, about 20-40 minutes to Quebec City depending on what time you leave.

The lighting in the room is terrible and booking through booking can be hassle. Staff tried to charge us twice for the room because they didn’t realize we had already paid through booking so make sure you make them double check their records. Parking can get up there but nonetheless it was an easy process.

I loved the lobby was very beautiful and elegant. The room was very big and spacious and fit everyone in it we had 3 children 2 adults and an infant we brought our own playpen we had one king size bed and one double.

When I got my key i went to my room and someone else was already booked in there we ended up going to the front desk and resolved it. They also gave me complimentary breakfast for the mix up. I didn’t mind the shower but I feel it could have been more privet with a black out curtain instead of a normal one. The shower has only a curtain to close off from the room if you pull back the certain you can see right into the room from the shower. Note it’s more designed for couples not really family. We stayed in room 202. Breakfast the juice was watered down but everything else was really good.