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Reviews of Knights Inn Lethbridge 2 stars

1026 Mayor Macgrath Drive South, T1K 2P8 Lethbridge, Canada

#28 of 30 hotels in Lethbridge

Guests' Choice

Review score

Based on 68 hotel reviews

6.2

Score breakdown

  • Cleanliness

    6.4

  • Comfort

    6.8

  • Location

    7.9

  • Facilities

    6.2

  • Staff

    7.9

  • Value for money

    7.1

  • Free WiFi

    7.5

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Showing 1 – 25

  • Reviewed: 4 May 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe Queen Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Most of the outlets in the room didn’t work. The tub was slippery. The shower would suddenly go too hot or too cold for a second

    The staff were nice and able to help us late at night.

    Stayed in May 2025

  • Reviewed: 26 August 2024

    7.0
    A designated smoking area
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    People smoking on stairs and hallway

    There were people smoking on Hallanhall way and sitting and smoking on stairs.The property needs a designated smoking area

    Stayed in August 2024

  • Reviewed: 3 August 2024

    5.0
    Comfortable bed, nice people, facility needs refresh
    • Leisure trip
    • Couple
    • Deluxe Queen Room - Non-Smoking
    • Stayed 1 night

    Not available

    Stayed in August 2024

  • Reviewed: 1 July 2024

    7.0
    Old but quiet motel.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Definitely needed a vacuum. It had an old feel to the place but it seemed the owners were trying to improve the place.

    Location and staff were good. Beds were comfortable and the room was quiet.

    Stayed in June 2024

  • Reviewed: 2 June 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    I did not feel safe at this motel

    Stayed in June 2024

  • Reviewed: 29 September 2022

    7.0
    Very good for a one night stay. Rooms are really nice and spacious and clean. would stay again.
    • Business trip
    • Solo traveller
    • Deluxe Queen Room - Non-Smoking
    • Stayed 1 night

    Exterior appearance and parking looks a bit grim....

    Very helpful receptionist who changed my room to ground floor which i had requested as i had a lot of luggage. Very nice room with sofa. Quiet but convenient for all services

    Stayed in September 2022

  • Reviewed: 26 September 2022

    5.0
    Great for a short stay
    • Business trip
    • Solo traveller
    • Deluxe Queen Room - Non-Smoking
    • Stayed 1 night

    The walls are very thin and you could hear every other guest staying. The windows weren't very sound proof either so if anyone went outside to smoke, you could hear them coughing and lighting up. The Pre-Auth Credit card policy is a bit concerning over online booking, too much info needed to be sent over email.

    Location was great, it was very close to where we needed to be for the day. Great internet connection as well, we were able to do a virtual meeting from our rooms first thing in the morning.

    Stayed in September 2022

  • Reviewed: 9 September 2022

    7.0
    Very friendly staff.
    • Business trip
    • Couple
    • Deluxe Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Room was not clean

    They were extremely friendly and fixed our problem, as the room we had booked was not cleaned. But we were immediately upgraded to another room, and they were very apologetic.

    Stayed in September 2022

  • Reviewed: 30 July 2025

    1.0
    Very poor
    • Leisure trip
    • Solo traveller
    • Deluxe Queen Room - Non-Smoking
    • Stayed 1 night

    unclean, no saftey door lock,tv did not work, no complimentary breakfast, sheets were stained with something terrible terrible terrible for 100.00

    nothing

    Stayed in July 2025

  • Reviewed: 10 May 2025

    10
    Relaxed stay
    • Leisure trip
    • Solo traveller
    • Deluxe Queen Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Trouble setting desired heat temperature to 70 degrees instead of stuck 63 or 64 degrees.

    I didn't see that, haven't gotten any breakfast there

    Stayed in April 2025

  • Reviewed: 22 April 2025

    10
    Exceptional
    • Business trip
    • Solo traveller
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The hotel is spacious and bright, the rooms are clean and tidy. The price is cheap. The front desk service is warm. I will go here again next time.

    Stayed in April 2025

  • Reviewed: 14 October 2024

    4.0
    Disappointing
    • Business trip
    • Solo traveller
    • Deluxe Queen Room - Non-Smoking
    • Stayed 6 nights
    • Submitted via mobile

    Room smelt musty Bathroom fan was terribly loud Was definitely not worth 90 some dollars a night.

    Bed was comfortable

    Stayed in October 2024

  • Reviewed: 10 October 2024

    10
    Had amazing stay
    • Leisure trip
    • Couple
    • Deluxe Queen Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    It’s very affordable staffs are friendly

    Stayed in October 2024

  • Reviewed: 12 August 2024

    1.0
    Do not book this hotel at all! Please
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    This place is absolutely disgusting and horrible Extremely outdated. Every room on the outside saus smoking free but the minute you go in you get the most disgusting whiff of smoke and mold. The carpet was sticky in places like something had fallen down and not cleaned Along with us stayed 5 other families for soccer tournament and all of them gave up their rooms and paid again to spend the night elsewhere. The motel was filled with people using substance and drugs. At all times, you'd be greeted with atleast 2 individuals using substance. The car alarms went off many times during the night indicating foul play. This place was absolutely horrible. We have never left a review like this and I hope that we won't ever book a property like this. Bathrooms- disgusting Carpets- gross Lighting in the room- next to none This place did not feel safe at all!

    Absolutely nothing!

    Stayed in August 2024

  • Reviewed: 12 August 2024

    1.0
    DO NOT BOOK THIS HOTEL PLEASE
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    This place is absolutely disgusting and horrible Extremely outdated. Every room on the outside saus smoking free but the minute you go in you get the most disgusting whiff of smoke and mold. The carpet was sticky in places like something had fallen down and not cleaned Along with us stayed 5 other families for soccer tournament and all of them gave up their rooms and paid again to spend the night elsewhere. The motel was filled with people using substance and drugs. At all times, you'd be greeted with atleast 2 individuals using substance. The car alarms went off many times during the night indicating foul play. This place was absolutely horrible. We have never left a review like this and I hope that we won't ever book a property like this. Bathrooms- disgusting Carpets- gross Lighting in the room- next to none This place did not feel safe at all!

    Absolutely nothing!

    Stayed in August 2024

  • Reviewed: 30 July 2024

    3.0
    Would not go back there
    • Leisure trip
    • Couple
    • Deluxe Queen Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Was not clean. Garbage outside overflowed

    Close to event

    Stayed in June 2024

  • Reviewed: 1 July 2024

    2.0
    Horrible. I think the owners are trying but their clientele is very very sketch.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Our room smelled horrible. Sheets thin and beds worn. I would not take my shoes off in the room. Worst was all the drama of people around us— outside smoking or talking or whatever at all hours. Couldn’t report them because they were right beside us and they would know who had reported them. Sketchy people sitting g around everywhere. Almost 100% sure that they house transient people there (I.e shelter is full). I busted a guy trying to steal a bike in the middle of the parking lot.

    Allowed our dog

    Stayed in July 2024

  • Reviewed: 29 June 2024

    1.0
    Not worth the money
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    My pillowcase had footprints on it, as did 2 towels, facecloth was filthy. The space between the counter and the tub would not have allowed ä large person to use the toilet. The room had 2 queen beds, but only towels were provided for 1 person. Only coffee provided but no tea available. Beds had a center dip in them. It's hard for two people to sleep in as we kept sliding to the center. The air-conditioner was so loud that you couldn't hold a conversation in the room. The fridge and microwave didn't work after the first night and cost us our food. (We were busy all day and came in late, so I hadn't checked anything in it until the last morning. ) The reviews showed that 90% of the reviews were from 2020 and 2022. You have to scroll a long way down to find anything from 2024. I think that Booking.com needs to pay attention to the reviews posted as people do follow them. I had stayed there in 2021 and found it to be an excellent choice at that time, hence why I rebooked there this time. I will never book there again.

    Stayed in June 2024

  • Reviewed: 12 May 2024

    3.0
    Tired facilities with poor maintenance. Price point reflects this. Spend a bit more to get at least the basics.
    • Leisure trip
    • Solo traveller
    • Deluxe Queen Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Worn down, in great need of repair and maintenance. Minimal facilities that sort of work. Seen better days.

    Location

    Stayed in May 2024

  • Reviewed: 15 April 2024

    2.0
    Mayor mcgrath drive. Never again.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Window protection, ice machine, and being on main floor. Overpriced by 50%. I liked not having any damage on my car in the morning and to leave at 9 am.

    No breakfast. When I checked in I appreciated the paint job in the lobby. Side room had a lot of work and paint stuff in it. My wife didn’t like the hotel reviews , but she accepted our stay for the night. I had no problem with it although it’s age and wear and tear revealed that the room needed refurbishing. I didn’t want to tell my wife that I did not feel safe with the big glass windows on the ground floor. That would have put more pressure on her. A lot of noise from guests but the real disaster came after 7 pm. The street traffic (whether motor cycles or hot cars was intensely loud on the 60km street. My wife was scared of the clientele , I was scared of the big glass window and the noise was intense. I was ready to find another hotel and let our current hotel have my money. My wife said no, and thankfully not much high decibel traffic after 11:00 pm. Bad sleep for me but thankfully I didn’t make a sound when my wife actually got some sleep. A good 6 hours for her and 2 hours for me. I appreciate that people need places to stay and I approve of all motels helping people out, but to me, with that motel I paid 35$ more than I should have. As a matter a fact, any similar hotels on mayor McGrath street, I will never sleep at again and especially never at the knights inn. One side point, knights inn, if you don’t have a ice machine operational, don’t put ice containers in rooms until you get your ice machine working. I presume the machine is gone or in the big side room in the lobby.

    Stayed in April 2024

  • Reviewed: 8 February 2024

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Room needs upgrade

    There was not breakfast has advertised

    Stayed in February 2024

  • Reviewed: 31 July 2023

    10
    Excellent
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    NA

    Everything was satisfactory, would recommend and would stay again

    Stayed in July 2023

  • Reviewed: 26 June 2023

    10
    Thanks for every thing
    • Leisure trip
    • Solo traveller
    • Deluxe Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Every thing is very good

    Stayed in June 2023

  • Reviewed: 27 May 2023

    4.0
    never recommend this place
    • Business trip
    • Solo traveller
    • Deluxe Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    room was old and dirty

    location

    Stayed in May 2023

Showing 1 – 25

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