Reviews of Knights Inn Lethbridge 2 stars
1026 Mayor Macgrath Drive South, T1K 2P8 Lethbridge, Canada

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Reviewed: 4 August 2025 · Stayed in July 2025
Verified reviewReviewed: 30 July 2025 · Stayed in July 2025
Verified reviewnothing
unclean, no saftey door lock,tv did not work, no complimentary breakfast, sheets were stained with something terrible terrible terrible for 100.00
Dear Toni, Please accept our apologies for any disappointment you experienced during your stay. This is not the standard we aim to provide, and your feedback will be shared with our housekeeping and maintenance teams. Thank you for being our guest. We hope you will give us another chance in the future to provide a better experience.
Dear Toni, Please accept our apologies for any disappointment you experienced during your stay. This is not the standard we aim to provide, and your feedback will be shared with our housekeeping and maintenance teams. Thank you for being ou… Show more
Reviewed: 17 July 2025 · Stayed in July 2025
Verified reviewReviewed: 8 June 2025 · Stayed in June 2025
Verified reviewReviewed: 18 May 2025 · Stayed in May 2025
Verified reviewReviewed: 10 May 2025 · Stayed in April 2025
Verified reviewI didn't see that, haven't gotten any breakfast there
Trouble setting desired heat temperature to 70 degrees instead of stuck 63 or 64 degrees.
Reviewed: 4 May 2025 · Stayed in May 2025
Verified reviewThe staff were nice and able to help us late at night.
Most of the outlets in the room didn’t work. The tub was slippery. The shower would suddenly go too hot or too cold for a second
Reviewed: 22 April 2025 · Stayed in April 2025
Verified reviewThe hotel is spacious and bright, the rooms are clean and tidy. The price is cheap. The front desk service is warm. I will go here again next time.
Reviewed: 14 October 2024 · Stayed in October 2024
Verified reviewBed was comfortable
Room smelt musty Bathroom fan was terribly loud Was definitely not worth 90 some dollars a night.
Dear John-Joseph, We appreciate you taking a moment to share this feedback. While we're glad our comfortable bed was to your liking, we sincerely regret any concerns with odor or noise during your time here. We understand how these issues can affect your experience, and we'll be sure to have them addressed quickly. We hope you will consider returning in the future, as we're confident we can deliver a more seamless stay.
Dear John-Joseph, We appreciate you taking a moment to share this feedback. While we're glad our comfortable bed was to your liking, we sincerely regret any concerns with odor or noise during your time here. We understand how these issues c… Show more
Reviewed: 10 October 2024 · Stayed in October 2024
Verified reviewIt’s very affordable staffs are friendly
Reviewed: 6 October 2024 · Stayed in October 2024
Verified reviewReviewed: 26 August 2024 · Stayed in August 2024
Verified reviewThere were people smoking on Hallanhall way and sitting and smoking on stairs.The property needs a designated smoking area
People smoking on stairs and hallway
Definitely , i'll make sure to designate a smoking area to address this concern. Thank you dear for your feedback .
Reviewed: 16 August 2024 · Stayed in August 2024
Verified reviewReviewed: 15 August 2024 · Stayed in August 2024
Verified reviewReviewed: 12 August 2024 · Stayed in August 2024
Verified reviewAbsolutely nothing!
This place is absolutely disgusting and horrible Extremely outdated. Every room on the outside saus smoking free but the minute you go in you get the most disgusting whiff of smoke and mold. The carpet was sticky in places like something had fallen down and not cleaned Along with us stayed 5 other families for soccer tournament and all of them gave up their rooms and paid again to spend the night elsewhere. The motel was filled with people using substance and drugs. At all times, you'd be greeted with atleast 2 individuals using substance. The car alarms went off many times during the night indicating foul play. This place was absolutely horrible. We have never left a review like this and I hope that we won't ever book a property like this. Bathrooms- disgusting Carpets- gross Lighting in the room- next to none This place did not feel safe at all!
Dear Hareem, The experience you have shared is not one we're proud of and we are deeply sorry. Rest assured, we will reflect upon your feedback and determine the next best step to take in improving our accommodations. We will also seize this opportunity to ensure we always present our property in the best light.
Dear Hareem, The experience you have shared is not one we're proud of and we are deeply sorry. Rest assured, we will reflect upon your feedback and determine the next best step to take in improving our accommodations. We will also seize thi… Show more
Reviewed: 12 August 2024 · Stayed in August 2024
Verified reviewAbsolutely nothing!
This place is absolutely disgusting and horrible Extremely outdated. Every room on the outside saus smoking free but the minute you go in you get the most disgusting whiff of smoke and mold. The carpet was sticky in places like something had fallen down and not cleaned Along with us stayed 5 other families for soccer tournament and all of them gave up their rooms and paid again to spend the night elsewhere. The motel was filled with people using substance and drugs. At all times, you'd be greeted with atleast 2 individuals using substance. The car alarms went off many times during the night indicating foul play. This place was absolutely horrible. We have never left a review like this and I hope that we won't ever book a property like this. Bathrooms- disgusting Carpets- gross Lighting in the room- next to none This place did not feel safe at all!
Reviewed: 6 August 2024 · Stayed in August 2024
Verified reviewReviewed: 3 August 2024 · Stayed in August 2024
Verified reviewNot available
Dear Jim, Thank you for your review . we are glad you liked the bed and staff. Definitely we 'll work on refreshing our facilities to make your next stay even better .
Reviewed: 30 July 2024 · Stayed in June 2024
Verified reviewClose to event
Was not clean. Garbage outside overflowed
Dear Geraldine, While we're happy to know that our location was perfect for your needs, we're sorry to hear about any cleanliness concerns during your visit. Our team will be sure to look into all of your comments further and make improvements where necessary. Thank you, and we hope you will consider giving us another chance soon.
Dear Geraldine, While we're happy to know that our location was perfect for your needs, we're sorry to hear about any cleanliness concerns during your visit. Our team will be sure to look into all of your comments further and make improveme… Show more
Reviewed: 20 July 2024 · Stayed in May 2024
Verified reviewReviewed: 16 July 2024 · Stayed in July 2024
Verified reviewReviewed: 1 July 2024 · Stayed in July 2024
Verified reviewAllowed our dog
Our room smelled horrible. Sheets thin and beds worn. I would not take my shoes off in the room. Worst was all the drama of people around us— outside smoking or talking or whatever at all hours. Couldn’t report them because they were right beside us and they would know who had reported them. Sketchy people sitting g around everywhere. Almost 100% sure that they house transient people there (I.e shelter is full). I busted a guy trying to steal a bike in the middle of the parking lot.
Dear Kelly, We're sorry to hear that you didn't have a good time with us overall. Please accept our apologies for any disturbances during your visit, as well as any issues regarding our accommodations. All of your feedback is gratefully received and will be discussed internally so that improvements can be made where necessary. Thank you, and we hope you will consider giving us another chance soon; we're confident that we can impress you.
Dear Kelly, We're sorry to hear that you didn't have a good time with us overall. Please accept our apologies for any disturbances during your visit, as well as any issues regarding our accommodations. All of your feedback is gratefully rec… Show more
Reviewed: 1 July 2024 · Stayed in June 2024
Verified reviewLocation and staff were good. Beds were comfortable and the room was quiet.
Definitely needed a vacuum. It had an old feel to the place but it seemed the owners were trying to improve the place.
Dear Charles, We are glad you liked the location & staff . we 'll work to improve our services.Thank you for your feedback.
Reviewed: 29 June 2024 · Stayed in June 2024
Verified reviewMy pillowcase had footprints on it, as did 2 towels, facecloth was filthy. The space between the counter and the tub would not have allowed ä large person to use the toilet. The room had 2 queen beds, but only towels were provided for 1 person. Only coffee provided but no tea available. Beds had a center dip in them. It's hard for two people to sleep in as we kept sliding to the center. The air-conditioner was so loud that you couldn't hold a conversation in the room. The fridge and microwave didn't work after the first night and cost us our food. (We were busy all day and came in late, so I hadn't checked anything in it until the last morning. ) The reviews showed that 90% of the reviews were from 2020 and 2022. You have to scroll a long way down to find anything from 2024. I think that Booking.com needs to pay attention to the reviews posted as people do follow them. I had stayed there in 2021 and found it to be an excellent choice at that time, hence why I rebooked there this time. I will never book there again.
Thank you so much for the feedback. We're sorry to hear that you didn't have a good time with us and we apologize for any upkeep concerns during your visit. All of your feedback is gratefully received and will be discussed internally so that improvements can be made where necessary. Please consider giving us another chance soon; we're confident that we can impress you.
Thank you so much for the feedback. We're sorry to hear that you didn't have a good time with us and we apologize for any upkeep concerns during your visit. All of your feedback is gratefully received and will be discussed internally so tha… Show more