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Reviews of Kootenay Lakeview Resort BW Signature Collection 4 stars

1285 Queens Bay Road, V0G 1C0 Balfour, Canada

#1 of 1 hotels in Balfour

Guests' Choice

Review score

Based on 93 hotel reviews

8.4

Score breakdown

  • Cleanliness

    9.3

  • Comfort

    9.1

  • Location

    9.4

  • Facilities

    9.0

  • Staff

    9.6

  • Value for money

    8.3

  • Free WiFi

    9.0

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Showing 1 – 25

  • Reviewed: 1 September 2025

    9.0
    It was a simple stay on a gorgeous view.
    • Leisure trip
    • Solo traveller
    • King Room with Lake View - Sofa Bed/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    I didn’t have a problem liking everything about the property.

    I liked the view of lake

    Stayed in August 2025

  • Reviewed: 5 August 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds and Lake View
    • Stayed 1 night
    • Submitted via mobile

    No Restaurant

    Almost perfect. Strong recomendation

    Stayed in August 2025

  • Reviewed: 3 July 2025

    9.0
    Beautiful place to stay
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Our only complaint is the breakfast is served on very flimsy paper plates and paper cups which we're finding seems to happen regularly in Canada. This is new to us as we're from New Zealand and we never do this there. It astounds us as it's all going into landfill. Surely it's not that hard to wash a few nice breakfast plates and cups and save the environment from more landfill? This is more an observation though, rather than a complaint. The hotel is lovely.

    We loved staying here - it has a beautiful view of the lake and the room was lovely, very clean and the bed very comfortable. The staff were nice too.

    Stayed in July 2025

  • Reviewed: 25 June 2025

    8.0
    A great place to relax
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds and Lake View
    • Stayed 1 night
    • Submitted via mobile

    Amazing view comfortable beds clean and thoughtful.

    Stayed in June 2025

  • Reviewed: 10 October 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night

    the view & the hot tub

    Stayed in October 2024

  • Reviewed: 27 September 2024

    9.0
    Peaceful, relaxing, remote
    • Leisure trip
    • Family with young children
    • King Suite with Lake View - Sofa Bed/Balcony
    • Stayed 3 nights
    • Submitted via mobile

    Beautiful location and view. Staff was very friendly answered all our questions and made sure we had a great visit. The lodge is such a wonderful addition where my kids (8,11) loved playing chess and the breakfast was an extra surprise. Just waffles toast and muffins cereal and tea and juice but it was enough to fuel us until lunch. The room was a little tight and bathroom was even tighter but we didn’t spend much time inside and the outdoor space and lodge makes up for it. We wish we would’ve had more time to stay there and I am sure we will be back in the future

    Stayed in September 2024

  • Reviewed: 9 September 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Room with Sofa Bed and Roll-In Shower - Lake View/Mobility Access
    • Stayed 1 night
    • Submitted via mobile

    too expensive for the service. breakfast is ridiculous (for 200 euros you have a light continental breakfast)......

    Stayed in September 2024

  • Reviewed: 3 September 2024

    7.0
    Not good value
    • Leisure trip
    • Solo traveller
    • Queen Room with Two Queen Beds and Lake View
    • Stayed 2 nights
    • Submitted via mobile

    Expensive for room

    Quiet

    Stayed in September 2024

  • Reviewed: 11 August 2024

    8.0
    A little piece of heaven in the Garden of Eden (er.. the Kootenays)
    • Business trip
    • Group
    • Queen Room with Two Queen Beds and Lake View
    • Stayed 2 nights

    Couldn't find ice. A little pricey, but accomodations can be difficult to find during the tourist season so we were quite happy to pay the rate in exchange for the amazing roads and stunning location.

    The location was wonderful with all rooms looking out to the lake. Each room had a balcony to enjoy the view. Beautiful golf course next door. Staff was utterly amazing, and bent over backwards to help us with an issue that had nothing to do with the resort. There is a Hot Tub on site, but unfortunately we never found time to enjoy it what with nearby hot springs in Ainsworth & Nakusp.

    Stayed in August 2024

  • Reviewed: 29 July 2024

    9.0
    Highly recommend it. Great views and wished we could have stayed longer.
    • Leisure trip
    • People with friends
    • Queen Room with Two Queen Beds and Lake View
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Location and hotel room were excellent. Warm welcome and fun hot tub.

    Stayed in July 2024

  • Reviewed: 5 July 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds and Lake View
    • Stayed 1 night
    • Submitted via mobile

    Nice views of the lake, very quiet place, clean rooms and nice balconies facing the lake.

    Stayed in July 2024

  • Reviewed: 24 June 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds and Lake View
    • Stayed 3 nights
    • Submitted via mobile

    That is was quite and small place to stay.

    Stayed in June 2024

  • Reviewed: 23 June 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds and Lake View
    • Stayed 1 night
    • Submitted via mobile

    Hot tub was very nice. Location was beautiful.

    Stayed in June 2024

  • Reviewed: 13 June 2024

    8.0
    Lovely property for overnight or longer stay
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds and Lake View
    • Stayed 1 night
    • Submitted via mobile

    No hot water, Took a while for staff to fix the problem. Sparse continental breakfast

    Comfortable room, beautiful property, lovely view

    Stayed in June 2024

  • Reviewed: 8 June 2024

    8.0
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds and Lake View
    • Stayed 1 night
    • Submitted via mobile

    This review has been hidden because it doesn't meet our guidelines.

  • Reviewed: 21 May 2024

    8.0
    Very good
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Air conditioner is too loud, breakfast is ok.

    Nice lake view, quite.

    Stayed in May 2024

  • Reviewed: 15 April 2024

    8.0
    Quite, clean and friendly.
    • Couple
    • King Room with Sofa Bed and Roll-In Shower - Lake View/Mobility Access
    • Stayed 1 night
    • Submitted via mobile

    Wasn’t close enough to night life. The

    The friendly staff

    Stayed in April 2024

  • Reviewed: 7 November 2023

    8.0
    Overall we had a wonderful stay, and enjoyed waking up to one spectacular view!
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds and Lake View
    • Stayed 1 night

    The price was fairly high for the amenities that were available. The sounds from other rooms.

    The balcony, and the view were absolutely beautiful. The lobby was great was well.

    Stayed in October 2023

  • Reviewed: 8 October 2023

    9.0
    Fantastic family of 6 outing wish we had more time but will return
    • With a pet
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds and Lake View
    • Stayed 1 night
    • Submitted via mobile

    Had tough time locating it in dark Hwy and roadway signage would help

    Reception was great and very accommodating Hottub after hours just our group of 6 Breakfast staff was nice and welcoming Rooms and view nice

    Stayed in October 2023

  • Reviewed: 24 September 2023

    9.0
    Very nice facility.
    • Leisure trip
    • Couple
    • King Room with Lake View - Sofa Bed/Non-Smoking
    • Stayed 1 night

    The breakfast was a little light. There is no other restaurant close by to get a full breakfast so I would have liked something more. However the cereal and muffins, coffee were fine.

    Stayed in August 2023

  • Reviewed: 13 July 2023

    9.0
    Beautiful
    • Leisure trip
    • Couple
    • King Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Queiet

    Nice open

    Stayed in July 2023

  • Reviewed: 26 June 2023

    8.0
    This was the best place we stayed during our 19 day tour of Canada.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds and Lake View
    • Stayed 1 night

    The view from the room. Whirlpool,

    Stayed in June 2023

  • Reviewed: 7 September 2022

    7.0
    Nice room, poor breakfast.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds and Lake View
    • Stayed 1 night

    Breakfast was very poor - no real effort made to entice you back. Toast (one kind only), juice, an apple and coffee just doesn't 'cut it' these days and it would take no effort to add some cheese, cold meats and yogurt, if it is not possible to offer a cooked breakfast.

    Very good room - clean and comfortable. Great view from the room.

    Stayed in September 2022

  • Reviewed: 14 August 2025

    1.0
    Definitely beyond disappointing stay, will never stay there again, not
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds and Lake View
    • Stayed 1 night

    The room was advertised as lake view. We were on the bottom floor and could only see the lake through a slight opening between buildings. The door had light coming through it during the night and the window coverings were definitely not room darkening and light shone through as soon as daylight started. The air conditioner was so loud we had to decide whether to have it on or off throughout the night. We went back and forth, consequently had VERY LITTLE sleep. Couldn't sit on our deck because there were 2 bags of dog poop sitting on the deck from the previous occupants.

    There was really nothing we liked. Arrived within 15 minutes of our stated arrival and were not told in advance that there was no restaurant, consequently we had to go searching for food and most of the area food establishments were closed. The best part of the stay was Jesse at the front desk was very, very good

    Stayed in August 2025

Showing 1 – 25

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