Reviews of Le Chamois by Outpost Whistler
Unit 406, 4557 Blackcomb Way, V8E 0Y2 Whistler, Canada
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Reviewed: 20 May 2025 · Stayed in May 2025
Verified reviewThe location is excellent. The apartment was well appointed and comfortable.
Communication seemed to be a theme. We had an issue accessing the property upon arrival (after 9:00 PM). The codes provided took several tries to open the parking. I called the number provided. Outpost had no record of my reservation. That was a surprise. They advised they were going to escalate it to the on call person and that person would call back in less than 5 minutes. After 20 minutes, I finally got the code to work and called outpost to advise them that help was no longer needed. I got a text at 10:00 AM from outpost to see if I was able to get in… We were told as we were arriving (May 16) that the pool and hot tub are out of order. Outpost rep said they were “just notified” by the strata that the pool and hot tub were out of order due to unforeseen circumstances. There were posters throughout the property dated May 13 that these facilities would be closed. Seems communication between the strata and the management company needs to improve if it takes 3 days to get a message across. Shame, since it was the pool and hot tub that swayed us from another property to this one. FYI: the pool and hot tub will be out of order until the end of June as per posters in the elevator. Otherwise it was a decent stay.
Hi Ryan, thank you for taking the time to share your feedback. I sincerely apologize for the confusion and delay you encountered when trying to access the property. That’s not the experience we want any of our guests to have, especially after a long day of travel. Regarding the pool and hot tub closure, I completely understand your frustration. You’re right, communication should have been more timely and accurate. While we did receive notice from the strata shortly before your arrival, we must have missed the mark by not cross-checking onsite signage that had already been posted. I appreciate you sharing this with us, and I’m glad to hear that the rest of your stay was otherwise decent. Kind regards, The Outpost team
Hi Ryan, thank you for taking the time to share your feedback. I sincerely apologize for the confusion and delay you encountered when trying to access the property. That’s not the experience we want any of our guests to have, especially aft… Show more
Reviewed: 7 April 2025 · Stayed in April 2025
Verified reviewRidiculous cleaning fees
Reviewed: 7 January 2025 · Stayed in January 2025
Verified reviewLayout and set up! Quality of furniture and appliances and extras. Well done! Will visit again winter or summer
Reviewed: 6 September 2024 · Stayed in September 2024
Verified reviewThe first day of the month the codes for entering the buiding, the pool and the garage are changed and were not communicated to us.
Reviewed: 11 July 2024 · Stayed in July 2024
Verified review