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Reviews of Les Appartements du Massif de Charlevoix 3 stars

1346 Rue Principale, G0A 2L0 Petite-Rivière-Saint-François, Canada

Review score

Based on 43 hotel reviews

9.0

Score breakdown

  • Cleanliness

    9.4

  • Comfort

    9.5

  • Location

    9.0

  • Facilities

    9.1

  • Staff

    8.9

  • Value for money

    8.8

  • Free WiFi

    9.5

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Showing 1 – 25

  • Reviewed: 17 August 2025

    10
    Exceptional
    • Leisure trip
    • Group
    • Three-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    That was a perfection

    Stayed in August 2025

  • Reviewed: 30 July 2025

    10
    Our stay was great, we rode the gondola up and down the mountain enjoying the scenery.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment, Last Floor, River View
    • Stayed 3 nights

    Nothing at all

    The apartment was clean and has everything you need for your stay

    Stayed in July 2025

  • Reviewed: 3 July 2025

    10
    Modern look and impressively clean :)
    • Leisure trip
    • Couple
    • Two-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    No coffee, no pepper, fried pan need to be change is was sticky

    The location the modern look. The bed very comfortable and very clean

    Stayed in July 2025

  • Reviewed: 4 June 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment, Ground Floor
    • Stayed 3 nights

    Would be good to sort out the parking situation. When we can the place was empty so no worries to park, but it's just not indicated where we are supposed to park, except 150m further down, but the cars would be out of sight in an unsafe area. considering how quiet it is around there, I would not leave my car around there. There is room to have proper car parks, but it's simply not indicated or organised.

    Great place, very spacious, well equipped. Could easily stay 6 people and great for an extended stay. In the winter it's ideal since the chair lifts are walking distance.

    Stayed in May 2025

  • Reviewed: 23 February 2025

    10
    Brilliant stay in amazing position
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment, Last Floor, River View
    • Stayed 7 nights
    • Submitted via mobile

    Kitchen lacked equipment

    Amazing view across the river

    Stayed in February 2025

  • Reviewed: 4 February 2025

    10
    absolutely perfect in every way
    • Leisure trip
    • Couple
    • Two-Bedroom Apartment, Ground Floor
    • Stayed 9 nights

    there was nothing to not like this place is a hidden gem exceptional staff

    Stayed in January 2025

  • Reviewed: 29 December 2024

    8.0
    Great place to stay at Le Massif
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment, Last Floor, Mountain View
    • Stayed 6 nights
    • Submitted via mobile

    The range hood in the kitchen was exceptionally loud/likely broken and not usable, the window in one of the bedrooms did not open, and there was no sponge provided for the kitchen, nor any spare rolls of toilet paper or paper towels… the pots and pans are the really thin cheap kind and are already at the end of their lifespan even though the place is very new. None of this was a big deal and we had a great time, but better attention to detail would result in a higher rating.

    Self Check-in went very smoothly thanks to the very clear instructions provided. The kicker was big enough to hold the ski/snowboarding equipment for 5 comfortably. The apartment was very clean, comfortable, and spacious, with beautiful mountain view, and I think it looked better than the pictures; there was lots of storage and the kitchen was well equipped for cooking, with even a fondue set provided.

    Stayed in December 2024

  • Reviewed: 21 October 2024

    9.0
    Beautiful stay in Riviere ST François.
    • Leisure trip
    • Couple
    • Two-Bedroom Apartment
    • Stayed 4 nights
    • Submitted via mobile

    we could not get access at the front because of a mixup with the access cards Nobody answered the emergency phone number for 2 days !!!!.We eventually found working cards after an very anxious hour in the dark. Please answer the emergency phone

    very clean and well appointed condo with everything you want. All facilities furniture linen etc tops. Very comfortable.

    Stayed in October 2024

  • Reviewed: 18 August 2024

    9.0
    Great stay
    • Leisure trip
    • People with friends
    • Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    check in time is late

    Everything was clean.

    Stayed in August 2024

  • Reviewed: 31 March 2024

    10
    Absolutely spectacular
    • Leisure trip
    • Group
    • Two-Bedroom Apartment
    • Stayed 8 nights
    • Submitted via mobile

    Would nice to have 2 showers room

    Brand new unity , comfortably fits 8 .

    Stayed in March 2024

  • Reviewed: 15 February 2024

    8.0
    Great location, staff helpful when required to fix some minor problems
    • Leisure trip
    • Couple
    • Two-Bedroom Apartment
    • Stayed 12 nights
    • Submitted via mobile

    Check in wasn’t available until 5 pm

    Great location to the lifts and gondola, cosy, great view heaps of storage

    Stayed in February 2024

  • Reviewed: 26 January 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 4 nights
    • Submitted via mobile

    Clean, functional, convenient

    Stayed in December 2023

  • Reviewed: 27 June 2023

    8.0
    Good place but lot of improvement needed
    • Leisure trip
    • Family with young children
    • Three-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    They did not have the iron and stand available . They need to mention this as usually it’s available in most of the types of staying places . Some of the doors were not closing properly (such as walk-in closet) The property was still in phase of construction so it’s look bit ugly.

    The room and decoration was beautiful. They have all utensil and basic need stuff

    Stayed in June 2023

  • Reviewed: 4 February 2023

    9.0
    it was a great stay
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 6 nights
    • Submitted via mobile

    very close to the ski slopes

    Stayed in January 2023

  • Reviewed: 16 January 2023

    10
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    This review has been hidden because it doesn't meet our guidelines.

  • Reviewed: 31 December 2022

    8.0
    very comfortable, ideal for family of 4 people!
    • Leisure trip
    • Group
    • Two-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    it would have been good to have toiletries like body wash and shampoo available. I would also suggest putting in a smart TV so one can watch Netflix etc

    Very clean and modern, ideal location for ski-in ski-out

    Stayed in December 2022

  • Reviewed: 31 December 2022

    9.0
    the place is very clean and the service before and after checking in was amazing. Beds very comfortable.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 5 nights
    • Submitted via mobile

    nothing that we didn’t like but a coffee table in the living room would have been handy and also to have a smart TV so we can play some movies at night since there is nothing around the area to do after skiing

    very clean and comfortable

    Stayed in December 2022

  • Reviewed: 17 September 2022

    8.0
    Hey out and see the surrounding nature, it is epically beautiful! town is lovely
    • Leisure trip
    • Solo traveller
    • Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    The beds were a little hard for my taste (this is obviously personal preference). I did take one star off for the following reason: the lovely large screen TV hanging above the gas fire place was a cable TV! Most places I stay at today offer either smart TVs or at least a Chrome Cast option to cast from your smart phone or tablet... In such a high end place this detail seemed like a big oversight. I mean what else do you do after a day of skying in cold temperatures but watch movies!!

    Very clean property, the apartment is brand new and very functional.

    Stayed in August 2022

  • Reviewed: 6 September 2022

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    new, renovated, clean, spacious, great location

    Stayed in September 2022

  • Reviewed: 3 April 2025

    5.0
    Self checked into a dirty apartment
    • Business trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 2 nights

    When we arrived, the floor was filthy, the beds weren't made and dirty towels were scattered. After a long drive to the hotel with tired kids, we ended up having to arrange access to the laundry room to get clean sheets, make all of the beds and clean the floors. Not exactly a relaxing arrival.

    Great location and spacious appartment.

    Stayed in March 2025

  • Reviewed: 2 January 2025

    6.0
    It was good for the moutain, boring for kids afterwards.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 6 nights
    • Submitted via mobile

    Unit was very dusty, only had a broom and broken dust pan to clean with. No tongs for cooking, limited paper towels. Not much to do with kids, no other shops or gift shops for tourist. The snow school was not running. The night time luge, the headlamps didn't work for 3 of my family members and back lights were falling off. Kids thought it was scary, and staff weren't very helpful. If you needed to drive out of the base, it takes a good 20mins or so to get to the main road and then another 20 or 30 mins to get to anywhere. Lots and lots of driving.

    Location was good for being close to the base of le massif, stayed at le caches. Food was good at the main lodge.

    Stayed in January 2025

  • Reviewed: 16 March 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Three-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    was not a true ski in ski out as advertised. no soaps, shampoos in the washrooms.

    Stayed in March 2023

  • Reviewed: 18 August 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment, Ground Floor
    • Stayed 3 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in August 2025

  • Reviewed: 18 July 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment, Ground Floor
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in July 2025

Showing 1 – 25

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