Reviews of Les Appartements du Massif de Charlevoix 3 stars

That was a perfection

The apartment was clean and has everything you need for your stay

Nothing at all

The location the modern look. The bed very comfortable and very clean

No coffee, no pepper, fried pan need to be change is was sticky

Great place, very spacious, well equipped. Could easily stay 6 people and great for an extended stay. In the winter it's ideal since the chair lifts are walking distance.

Would be good to sort out the parking situation. When we can the place was empty so no worries to park, but it's just not indicated where we are supposed to park, except 150m further down, but the cars would be out of sight in an unsafe area. considering how quiet it is around there, I would not leave my car around there. There is room to have proper car parks, but it's simply not indicated or organised.

Great location and spacious appartment.

When we arrived, the floor was filthy, the beds weren't made and dirty towels were scattered. After a long drive to the hotel with tired kids, we ended up having to arrange access to the laundry room to get clean sheets, make all of the beds and clean the floors. Not exactly a relaxing arrival.

Amazing view across the river

Kitchen lacked equipment

Location was good for being close to the base of le massif, stayed at le caches. Food was good at the main lodge.

Unit was very dusty, only had a broom and broken dust pan to clean with. No tongs for cooking, limited paper towels. Not much to do with kids, no other shops or gift shops for tourist. The snow school was not running. The night time luge, the headlamps didn't work for 3 of my family members and back lights were falling off. Kids thought it was scary, and staff weren't very helpful. If you needed to drive out of the base, it takes a good 20mins or so to get to the main road and then another 20 or 30 mins to get to anywhere. Lots and lots of driving.

Self Check-in went very smoothly thanks to the very clear instructions provided. The kicker was big enough to hold the ski/snowboarding equipment for 5 comfortably. The apartment was very clean, comfortable, and spacious, with beautiful mountain view, and I think it looked better than the pictures; there was lots of storage and the kitchen was well equipped for cooking, with even a fondue set provided.

The range hood in the kitchen was exceptionally loud/likely broken and not usable, the window in one of the bedrooms did not open, and there was no sponge provided for the kitchen, nor any spare rolls of toilet paper or paper towels… the pots and pans are the really thin cheap kind and are already at the end of their lifespan even though the place is very new. None of this was a big deal and we had a great time, but better attention to detail would result in a higher rating.

Excellent location, clean, convenient, luxury condos, spacious, walking distance from mountain

very clean and well appointed condo with everything you want. All facilities furniture linen etc tops. Very comfortable.

we could not get access at the front because of a mixup with the access cards Nobody answered the emergency phone number for 2 days !!!!.We eventually found working cards after an very anxious hour in the dark. Please answer the emergency phone

Everything was clean.

check in time is late

Brand new unity , comfortably fits 8 .

Would nice to have 2 showers room

Great location to the lifts and gondola, cosy, great view heaps of storage

Check in wasn’t available until 5 pm