Very safe with elevator access. Breakfast was very good. great location.

Stayed in August 2025

King bed was actually 2 twins so gap in the middle not comfortable

Boutique hotel, inviting lobby, valet parking, spacious rooms, occitane toiletries, great central location

Stayed in August 2025

Nothing

Beautiful, stylish hotel, great restaurant, great location close to shops and restaurants, very friendly, kind, professional staff.

Stayed in August 2025

Nothing.

Best hotel we stayed in during a trip around Oregon and BC. Exceptionally comfortable with all facilities provided. As Brits we always hope for a kettle - there was one…and so nice to have a bath rather than just shower. I found pillows too hard (others had mentioned in reviews) and housekeeping brought me a feather pillow after requesting. The staff couldn’t be more helpful. Thanks for a great stay!

Stayed in August 2025

Room was not ready even at posted check-in time - 45 minutes later than official time which left us scrambling to get ready for our evening plans (dinner & show).

Nice hotel and nice to have separate bedroom. Very comfortable and great staff. Excellent location to visit downtown, convention centre and cruise port. Room was not ready until 4:45 pm (check-in time 4 pm). This was despite requesting early check-in if possible when I booked, indicating arrival time of 2:30 on online check-in day before arrival and arriving at hotel at 2:45 pm.

Stayed in August 2025

cost, like to have more options on breakfast menu eg. avocado toast. whole wheat or multi grain bread option. otherwise alll was good.

Staff amazing. overall a great experience though the overalll cost was high.

Stayed in August 2025

The only small thing I would suggest is adding napkins.

My family and I came to participate in the Big Effort Swim event at Christina Lake. Because of a flight delay, we arrived late, but the staff kindly arranged a self-check-in for us. The motel is very clean. Groceries as well as small local eateries are within walking distance. There is also a barbecue area and a firepit in the yard, which made for a lovely place to sit in the evenings.

Stayed in August 2025

Price was high but more reasonable than other places nearby. Only wish the breakfast was included.

Convenient location, walkable to cruise ship dock. We actually had a 'city' view (sometimes this equates to an AC unit or back wall), but this was a real one! Staff very friendly even when we checked in around midnight; they kept offering to bring us anything we needed every time we ran into someone. SUPER SUPER appreciate daily housekeeping since this doesn't seem to be the norm anymore, but for what we paid it was somewhat expected. Loved the 2 separate 'rooms' so kids could have their own space with the pullout couch.

Stayed in July 2025

Air conditioning was very noisy and strong. It started and stopped constantly, so that it was best to turn it off at night. Bathrooms in need of some updating, although well kitted-out with a strong and hot shower.

Large room with double sofa bed. Interconnecting rooms provided, making for easier stay with the kids in twin beds and on the sofa bed in the next door room.

Stayed in August 2025

Gorgeous property and restaurant. Amazing food. Lovely staff.

Stayed in July 2025

Nothing!

The hotel is a charming boutique hotel, only about 5-10 minute walk to the Canada Place Terminal where we were to board the cruise ship to Alaska. It is also within walking distance to Downtown and Gastown. Although the street behind it is the major thoroughfare Burrard Street, the hotel is tucked in a quiet street where we could enjoy the convenience and quiet. The bed was very comfortable. We were glad to be able to use the gym fitness center next to it for a free yoga session. We were happy to have our dinners, two nights in a row, at the Cactus Club cafe nearby for the relaxing vibes and the yummy fusion food.

Stayed in July 2025

Wonderful hotel in a great location. Very clean and well serviced. Has a great French restaurant underneath so you don’t have to walk far for an exceptional meal. Beds were very comfortable.

Stayed in July 2025

I was concerned with a room located near the elevator but we did not hear it at all.

The location was excellent for what we needed. Situated near the harbour for restaurants and activities and easy to get to the terminal to board our cruise. Could walk to terminal.

Stayed in June 2025

HVAC is noisy.

Room was superb.

Stayed in August 2025

Yummy breakfast 🥞 Convenient location

Stayed in July 2025

I liked the nice pillows on the bed and the balcony. It was close to public transportation and some good restaurants.

Stayed in August 2025

Only one slight draw back was that one of the rooms wasn’t ready half an hour after check in time but we went for a coffee and it was when we returned so didn’t affect the holiday.

Lovely rooms with a separate sitting area, extremely comfortable beds. Excellent location being only a 5 minute walk to the harbour. Breakfast was great & all the staff were very friendly & helpful. Special mention to the concierge Telmo who sorted our Grouse Mountain tickets out.

Stayed in August 2025

Location was perfect for our needs. We are very familiar with Vancouver and it is perfectly located.

Stayed in July 2025

The hotel was easy to get to using mass transit from the airport with luggage. The location of the hotel was ideal for our transition to the port for our cruise. I requested an early check in, and the hotel was very accommodating. The included breakfast was not only delicious, but very filling! I would highly recommend the hotel for your stay in Vancouver, whether for a cruse layover or vacation spot.

Stayed in July 2025

Free bikes were very nice

Stayed in July 2025

Foyer was nice but very little room to relax...no bar to relax in.....

Good size room,comfortable beds....good a/c....nice restaurant on site....friendly staff....clean and professional...

Stayed in July 2025

Clean, comfortable, great location, good food, polite and helpful staff - would highly recommend.

Stayed in July 2025

Perfect location. Exceptional staff. Concierge was friendly and helpful. Housekeeping was amazing. The turn-down service was such a sweet surprise.

Stayed in July 2025

Like most hotels, the valet parking was quite expensive, but there are many public options close by.

Great location and the room was ample for our family of 4 (2 kids under 12). Beds were super comfortable and the staff were great and very attentive. The a la carte breakfast we opted for was superb. The hotel overall had a high quality boutique hotel feel.

Stayed in July 2025