7.3

Reviews of Lobstick Lodge 3 stars

94 Geikie Street, T0E 1E0 Jasper, Canada

  • Rollie

    Reviewed: 1 September 2025 · Stayed in August 2025

    Verified review

    Location and staff were great!

    The room had a musty smell but otherwise clean

  • James

    Reviewed: 1 September 2025 · Stayed in August 2025

    Verified review
  • Schoessler

    Reviewed: 30 August 2025 · Stayed in August 2025

    Verified review

    Would have like air conditioning

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  • Edwina

    Reviewed: 30 August 2025 · Stayed in August 2025

    Verified review
  • Leanne

    Reviewed: 30 August 2025 · Stayed in August 2025

    Verified review

    The location was good and there was free parking.

    There was no air conditioning. It was so hot you could hardly sleep. Basic but clean rooms and quite expensive.

  • Debra

    Reviewed: 30 August 2025 · Stayed in August 2025

    Verified review
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  • 7.0 Good
    Dee

    Reviewed: 29 August 2025 · Stayed in August 2025

    Verified review

    Rooms big and clean staff friendly.

    No bar or restaurant had to go to nearby facilities and no air con.

  • Waki

    Reviewed: 28 August 2025 · Stayed in August 2025

    Verified review

    Good location. Nice big rooms. Comfortable beds. Walking distance to restaurants.

  • 7.0 Good
    L

    Reviewed: 28 August 2025 · Stayed in August 2025

    Verified review
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  • Parth

    Reviewed: 28 August 2025 · Stayed in July 2025

    Verified review
  • Karen

    Reviewed: 28 August 2025 · Stayed in August 2025

    Verified review
  • Kesi

    Reviewed: 27 August 2025 · Stayed in July 2025

    Verified review

    the room was cool without air conditioning beds were comfortable staff was on top of our personnel requests would stay again

    only wished the hotel would have had a restaurant

    Property response:

    Dear Kesi, Thank you for your kind feedback! We're glad to hear you enjoyed the cool and comfortable room, as well as the attentive service from our staff. We appreciate your note about the restaurant — while we don’t have one on-site, we're happy to share that meals are available just next door at our sister property, Chateau Jasper Hotel. We hope to welcome you back again soon! Kind Regards, Parv Front Desk Supervisor

    Dear Kesi, Thank you for your kind feedback! We're glad to hear you enjoyed the cool and comfortable room, as well as the attentive service from our staff. We appreciate your note about the restaurant — while we don’t have one on-site,… Show more

    Lobstick Lodge
    27 August 2025
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  • Jaburek

    Reviewed: 27 August 2025 · Stayed in August 2025

    Verified review
  • Tameka

    Reviewed: 26 August 2025 · Stayed in August 2025

    Verified review

    The beds were super comfortable, the rooms were spacious and the staff helped us out w all our requests. Swimming pool was lovely after a hot day.

    Unsure if there was AC in the rooms as they were very warm but provided us with two fans which helped a lot

    Property response:

    Dear Tameka, Thank you for your wonderful review! We’re so glad you found the beds comfortable, enjoyed the spacious rooms, and that our team was able to assist with your requests. It’s great to hear you loved the pool too! Apologies for any discomfort with the room temperature—while we don't have AC, we're happy the fans helped. We’d love to welcome you back on your next visit! Kind Regards, Parv Front Desk Supervisor

    Dear Tameka, Thank you for your wonderful review! We’re so glad you found the beds comfortable, enjoyed the spacious rooms, and that our team was able to assist with your requests. It’s great to hear you loved the pool too! Apologies for a… Show more

    Lobstick Lodge
    26 August 2025
  • Marta

    Reviewed: 24 August 2025 · Stayed in August 2025

    Verified review

    In a very convenient position to visit jasper town and jasper national park. The room was big enough and well equipped The staff was really helpful and nice to us during our stay. They also have a nice coffee bar inside the hotel and you can access a buffet or menu breakfast at their sister hotel nearby.

    The moquette was a little bit old and stained, the smell in the corridors and room wasn’t very nice

    Property response:

    Dear Marta, Thank you for sharing your feedback! We're glad to hear you enjoyed the convenient location, spacious room, and our helpful staff. We also appreciate your comments about the coffee bar and breakfast options. We're sorry to hear about the issues with the carpet and odor, and we’ll certainly look into it. We hope to welcome you back to make your next stay even more comfortable. Kind Regards, Parv Front Desk Supervisor

    Dear Marta, Thank you for sharing your feedback! We're glad to hear you enjoyed the convenient location, spacious room, and our helpful staff. We also appreciate your comments about the coffee bar and breakfast options. We're sorry… Show more

    Lobstick Lodge
    26 August 2025
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  • Chun

    Reviewed: 24 August 2025 · Stayed in August 2025

    Verified review

    The hotel feels dated, but all things considered, the room itself was quite pleasant and clean. It had a hot tub, swimming pool, etc.

    The rooms we were given were half-basement, i.e., our room windows were on the ground of the outside (where the birds were walking by, facing the carpark). As a result, it was noisy with the cars. We agreed to keep to our rooms as the reception informed us that there were no other available rooms at that moment and we wanted to check-in earlier; this is just something for others to note in the future.

    Property response:

    Dear Jun Ying, Thank you for your feedback. We're glad to hear that you enjoyed the cleanliness and amenities of your room. We apologize for the noise from the car park and understand how that might have affected your stay. Your comments are valuable, and we'll certainly take them into consideration as we work to improve our guest experience. We hope to welcome you back in the future! Kind Regards, Parv Front Desk Supervisor

    Dear Jun Ying, Thank you for your feedback. We're glad to hear that you enjoyed the cleanliness and amenities of your room. We apologize for the noise from the car park and understand how that might have affected your stay. Your commen… Show more

    Lobstick Lodge
    26 August 2025
  • Curtis

    Reviewed: 24 August 2025 · Stayed in August 2025

    Verified review

    Great sleep, comfy beds and great staff.

    Hotel hallway smelled like fish, we were on the lower level.

    Property response:

    Hello Curtis, Thank you for your feedback. We're happy to hear you've enjoyed the beds and that the staff treated you warmly. So sorry to hear about the smell in the hallway, and I would like to assure you this is not a frequent occurrence. Warm Regards, Brenda Front Office Supervisor

    Hello Curtis, Thank you for your feedback. We're happy to hear you've enjoyed the beds and that the staff treated you warmly. So sorry to hear about the smell in the hallway, and I would like to assure you this is not a frequent oc… Show more

    Lobstick Lodge
    25 August 2025
  • Argie

    Reviewed: 24 August 2025 · Stayed in August 2025

    Verified review
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  • Emily

    Reviewed: 23 August 2025 · Stayed in July 2025

    Verified review
  • Maureen

    Reviewed: 23 August 2025 · Stayed in July 2025

    Verified review

    We enjoyed our stay in Lobstick Lodge especially the pool and hot tubs. The restaurants were very good and the service was excellent. Good location and very convenient.

    There was nothing we didn’t like.

    Property response:

    Hello Maureen, Thank you for your kind review! We're delighted to hear you've enjoyed your stay with us. All the Best, Brenda Front Office Supervisor

    Lobstick Lodge
    25 August 2025
  • 7.0 Good
    Xinyang

    Reviewed: 23 August 2025 · Stayed in August 2025

    Verified review

    No free breakfast

    Property response:

    Hello Xinyang, Thank you for your review. We're happy to know you've enjoyed your stay! It is stated in all of our platforms that breakfast is not included with the room rate. Kind Regards, Brenda Front Office Supervisor

    Lobstick Lodge
    25 August 2025
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  • Rohan

    Reviewed: 23 August 2025 · Stayed in August 2025

    Verified review
  • Cathy

    Reviewed: 22 August 2025 · Stayed in August 2025

    Verified review

    Suited us for one night, parking available

    Dated accommodation. Not much floor space when the sofa bed was open

    Property response:

    Hello Cathy, Thank you for your review. We're sorry to hear the accommodation was not up to your expectations, particularly the size of the room; however we are happy to hear the room suited your party for the night you've stayed. Warm Regards, Brenda Front Office Supervisor

    Hello Cathy, Thank you for your review. We're sorry to hear the accommodation was not up to your expectations, particularly the size of the room; however we are happy to hear the room suited your party for the night you've stayed. … Show more

    Lobstick Lodge
    25 August 2025
  • Pia

    Reviewed: 22 August 2025 · Stayed in August 2025

    Verified review

    Many entrances so short walk from car. Nice pool area.

    Only three towels when booking stated four guests.

    Property response:

    Hello Pia, We're happy to hear you've enjoyed our facilities and had a nice stay! The standard within our hotel is to have three sets of towels in the room, and extra towels can be requested through our 24-hour front desk. Thank you for the lovely review and hope to see you soon! Warm Regards, Brenda Front Office Supervisor

    Hello Pia, We're happy to hear you've enjoyed our facilities and had a nice stay! The standard within our hotel is to have three sets of towels in the room, and extra towels can be requested through our 24-hour front desk. Thank yo… Show more

    Lobstick Lodge
    25 August 2025
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  • Steve

    Reviewed: 22 August 2025 · Stayed in August 2025

    Verified review
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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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