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Reviews of Lovely Brand New Suite

9838 Second Street, V8L 3C4 Sidney, Canada

#15 of 17 hotels in Sidney

Guests' Choice

Review score

Based on 12 apartment reviews

7.5

Score breakdown

  • Cleanliness

    7.8

  • Comfort

    7.8

  • Location

    9.6

  • Facilities

    7.8

  • Staff

    7.5

  • Value for money

    7.1

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Showing 1 – 12

  • Reviewed: 13 August 2025

    7.0
    I came for my sisters funeral. The location provided a sense of quiet reflection. The property is well located. I would
    • Solo traveller
    • One-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    The access to lock and key is absolutely terrible! I arrived from a 12 flight and just wanted a bed to sleep in… it took 35mins to open the stuff lock , despite using the correct combination. Thankfully the Uber driver did not leave me stranded at night nor did he charge me for the extra time it took him to help me get into the apartment. Similarly I faced the same issue when checking out. But thankfully this was sorted out purely by luck. The bed did not look well made , sheets were not ironed or pressed so it felt like I was not sleeping in clean sheets . I was too tired to do anything about it - but it meant I could not sleep well. I cannot comment on facilities there is nothing I used. I would have really appreciated a welcome pack with a satchetvof coffee/ milk / sugar after such a long tiring overseas flight, not needing to leave the room for a first drink would have been amazing , especially as I was preparing to leave for a funeral at 7.30am. It’s the small gestures of thoughtfulness that would elevate this accommodation.

    The location of this property is excellent . This actually made up for the lack of sleep . As this trip was emotionally charged, having the sea so close by was an absolute bonus. Whilst I was not able to speak to anyone, I would like to acknowledge that when I left the building to check out and was unable to return the key as per instructions, I was lucky enough to bump into the cleaner who took the keys off me . The text messaging service was excellent. However, only thanks to to the fact I used my nephews local phone to communicate. It might have been trickier if I did not have access to local phone.

    Stayed in August 2025

  • Reviewed: 18 July 2024

    8.0
    Excellent place let down by poor ventilation
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 5 nights

    No air conditioning and no window in the bedroom making it VERY difficult to sleep at night. Only one small window at the far end of the studio opened, and then only a little. There are many identical key boxes at the indicated location. You need to study the photos very carefully to find the right one! A ribbon or spot of paint would help.

    Excellent location, very clean and well maintained.

    Stayed in July 2024

  • Reviewed: 30 June 2024

    8.0
    Very good
    • Business trip
    • Solo traveller
    • One-Bedroom Apartment
    • Stayed 4 nights
    • Submitted via mobile

    Stay would be perfect if more toiletries were provided or at least mentioned as limited

    Location very convenient

    Stayed in June 2024

  • Reviewed: 13 May 2024

    7.0
    Overall, our guests had a great stay in the place.
    • Business trip
    • Solo traveller
    • One-Bedroom Apartment
    • Stayed 7 nights

    There was laundry in the washer and dryer when our guests arrived. We had a problem with the blinds that was never resolved and our guests couldn't open them for the 6 days they were there. The hosts were helpful in communicating their efforts and difficulties in getting a repair person which was nice to know but that was something they should have in place so that our guest didn't suffer the consequences.

    The location was excellent. The place was well appointed with everything our guests needed. The hosts were responsive to communication.

    Stayed in May 2024

  • Reviewed: 16 June 2025

    4.0
    Disappointed in apt as it was very hot with no A/C. Details were missed, towels smelled of mildew.
    • Business trip
    • Group
    • One-Bedroom Apartment
    • Stayed 15 nights

    No air conditioning. The apartment was very hot. The only fan in the apartment was not adequate and only one window opened. I was there for a two week stay and not enough paper products were left. The towels smelled of mildew as if they were left in the washing machine too long. The closet was messy and nothing folded. The cleaners were still there until 5:00pm even though check in was 4:00pm

    The location was great.

    Stayed in June 2025

  • Reviewed: 28 June 2024

    4.0
    lst experience at staying in a modern suite. Very disappointed.
    • Business trip
    • Solo traveller
    • One-Bedroom Apartment
    • Stayed 2 nights

    Too hot when we arrived inside unit and could not sleep because of no air flow or a/c to cool it down. Took off our shoes as instructed and socks where almost black by the time we unpacked. Floors were not clean. Fridge was not wiped out, Bread in the cupboard. No coffee maker or coffee (even cheapest motels we stayed at hat that!) No toaster. Could not find where to take garbage outside as instructed. If you want to watch TV be sure to take your passwords for Netflix and Prime otherwise you are out of luck. Bedroom small, had to climb over bed to get to other side. Paid a good price extra for cleaning fees (states it takes 5 hours for cleaners to do their thing) Did not feel that was worth the money and it would not have taken more than 1 hours tops to clean that suite. Owners just made more money from us on that one. And we are ot from Australia as shows by name. We are Canadian.

    Location great. Parking was great. Wifi great. Instructions detailed, sometime not accurate though. Bed was comfortable enough.

    Stayed in June 2024

  • Reviewed: 30 May 2024

    2.0
    Very poor
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    The astronomical cleaning fee. $125 per person per night for 'what' Not only was it not cleaned, while we were there, there were only two towels , no bath mat. No small goods eg coffee etc ....I just felt we were ripped off. There was the threat the day we left of leaving it clean...hey we have just paid $250 per night for WHAT. I left that place like I usually do..neat and tidy

    Location

    Stayed in May 2024

  • Reviewed: 24 July 2023

    10
    I'd come back :)
    • Business trip
    • Solo traveller
    • One-Bedroom Apartment
    • Stayed 3 nights

    Easy accss and parking. Close to waterfront and Main Street, but not busy Very nice kitchen set up. Big shower.

    Stayed in June 2023

  • Reviewed: 24 August 2025

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • One-Bedroom Apartment
    • Stayed 7 nights
    • Submitted via mobile

    Place was clean with the exception of dirt and an empty lube tube under the couch bed. Pretty discusting. The vacuum was so packed solid with dirt it needed to be cleaned before it would work.

    Stayed in August 2025

  • Reviewed: 18 December 2024

    10
    So grateful to have such a nice new place I downtown Sydney and a great price.
    • Leisure trip
    • Solo traveller
    • One-Bedroom Apartment
    • Stayed 4 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in December 2024

  • Reviewed: 20 September 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in September 2024

Showing 1 – 12

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