385, Grande-Allé Est, G1R 2H8 Quebec City, Canada
#67 of 110 hotels in Quebec City
Guests' ChoiceBased on 273 hotel reviews
7.5Cleanliness
8.0
Comfort
7.9
Location
9.1
Facilities
7.3
Staff
7.1
Value for money
7.5
Free WiFi
8.6
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End of dialog contentReviewed: 12 July 2025
Tomas
CanadaRoom was small. Bathroom is outdated.
Great location, short walk away from all the main attractions.
Stayed in July 2025
Reviewed: 10 July 2025
Heidi
FinlandThe plumbing in the building was loud and we woke up in the middle of the night when someone took a shower. The mattress was hard.
Good location. Fairly spacious room.
Stayed in July 2025
Reviewed: 26 May 2025
Mary
CanadaWe had to call for help the day we arrived because the code we were given didn’t open the door. We were able to get into our room until after 2 different staff members came out to try to get an entry code to work.
Location was great and we appreciated the Nespresso in our room.
Stayed in May 2025
Reviewed: 16 February 2025
Joanne
AustraliaAll was good.
The location was fantastic. We could walk everywhere. We were so close to great restaurants, up town, down town, the arts museum, the fields of Abraham, the Carnival. Whilst the property is not staffed, it was easy to access extra toilet paper, coffee pods etc when we ran out as they were readily available.
Stayed in February 2025
Reviewed: 11 February 2025
Rudnick
United StatesWasn't plowed or shoveled and we arrived during a snow storm. Parking was terrible!
Spotless, common area, location
Stayed in February 2025
Reviewed: 8 January 2025
Aleksey
CanadaLocation is great
Stayed in December 2024
Reviewed: 6 January 2025
Karyna
UkraineThe fact the the bad comes off the wall was frustrating, as there was a huge hall between the bed's edge and the wall, so you couldn't lean on it when you sit. Besides, as our room was on the 1st floow, we could hear everybody who entered the building and stamped their feet of the snow. There was also no room service and we received a fine when we parked next to the hotel It was also frustrating that the hotel asked for the room to be paid in advance, although I made the booking with it saying "pay upon arrival"
The room was nice and neat in general. It was also very warm, but the AC is a big plus. There is a good system of access to the building and the room - very clear and detailed. Thank you very much for this experience!
Stayed in December 2024
Reviewed: 5 January 2025
Aidan
CanadaThe room didn't look like the photos.
Great location, clean rooms.
Stayed in January 2025
Reviewed: 30 December 2024
Gerard
United StatesPillow were terrible, way to soft I asked the staff for firmer pillows and they had none!!!!
Stayed in December 2024
Reviewed: 17 December 2024
Diogo
CanadaI believe that some plates and cutlery (knife, fork) could be made available in the room, something simple to enjoy a small meal in the room on rainy/snowy days.
This establishment has a self-check-in, which was quite simple thanks to all the information provided in advance, via message, email, and through booking. Extremely spacious room, very good location, was clean, and offered some coffee capsules.
Stayed in December 2024
Reviewed: 16 December 2024
Nathaniel
CanadaThe TV was quite small
Warm, cozy decor. Great location and loved the common space with some more amenities to cook, like a toaster, a toaster-oven, kettle, full fridge.
Stayed in December 2024
Reviewed: 2 November 2024
Karen
United KingdomThe room was tired and needed updating. The grouting around bath was black in some places and there was a slight leak by toilet. The sockets were not great for using travel adapters in as the adapter kept falling out.
Location good, beds comfy, self check in good, good communication
Stayed in November 2024
Reviewed: 25 October 2024
Yvonne
CanadaThe bathroom needed to be cleaner, especially the sink drain. Bathroom fan needs fixing or to be replaced.
The room was spacious and quiet.
Stayed in October 2024
Reviewed: 7 October 2024
Ron
CanadaParking
Stayed in September 2024
Reviewed: 7 October 2024
Cousinjohn
United KingdomThere was a noisy ventilation duct by the bed. Our room was changed to this one at the last minute. I suspect because someone else had complained about the noise.
The room was comfortable and spacious The location was superb - only 15 minutes walk along the plains of Abraham to the citadel.
Stayed in October 2024
Reviewed: 1 October 2024
Laura
CanadaThere were quite a few spiderwebs on the ceiling and when I plugged in my apnea machine it was a bit dusty behind the headboard. Just not as clean as I would like for that price. It would have been nice to have a few more English options on the TV (ex. HGTV, TLC, W channel). Also, a few more hangers please :)
I had no problem with the entrance code and the location was great. It was fairly quiet other than a little bit of traffic noise, which was understandable given that its a busy street. The bed was comfortable.
Stayed in September 2024
Reviewed: 26 September 2024
John
United StatesNo management on the premises so questions about TV and heat/air were left to the quest to figure out or not figure them out in our case. They did respond to correct housekeeping questions.
The location was great and quiet.
Stayed in September 2024
Reviewed: 19 September 2024
Pilger
United StatesVery lovely room. Very quaint. Liked that it was not a cookie cutter room, like a hotel. Great location. Walked everywhere to restaurants and water.
Stayed in September 2024
Reviewed: 17 September 2024
Yangjin
CanadaMaybe the furnitures are a bit dusty
The aesthetics of the building
Stayed in September 2024
Reviewed: 4 September 2024
Joseph
CanadaNo hanger or drawer
Close to city centre, walking distance to interest points.
Stayed in September 2024
Reviewed: 4 September 2024
Marina
UkraineThe sink didn’t work and no one was informed us
The room is clean and nice. The location is great.
Stayed in September 2024
Reviewed: 23 August 2024
Gauthier
MoroccoThere are 2 rooms in the basement, pretty humid and we can here every flush and showers. There is The house water meter in the room and it makes noise every time someone use the shower and toilets
Nice room and furniture
Stayed in August 2024
Reviewed: 18 August 2024
Mary
United KingdomIdeal location. Good public transport. Near historic sites restaurants etc. Helpful, friendly staff.
Stayed in August 2024
Reviewed: 7 August 2024
Mich
CanadaThe tv didn't work, but it wasn't a big deal.
I went to the parking that they recommend as they didn't have any place available and it was a good price and very close to the hotel. The staff was friendly I was having some troubles to enter at the hotel and the service my msg was efficient.
Stayed in August 2024
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