Recensioni su Manoir de la Tour 3 stelle

Dear Guest, Thank you for sharing your experience. We're pleased to hear you appreciated the quiet location and found our automated assistance efficient. We’re sorry to hear that the lack of an elevator and the condition of the property did not fully meet your expectations. We understand how important it is to have clear information prior to arrival, and we will work on improving the way we communicate key details such as floor access and building features. Your feedback is valuable to us, and we appreciate your comments as we continue to improve the guest experience. Kind regards, The Aneyro Team

Dear Guest, Thank you for sharing your experience. We're pleased to hear you appreciated the quiet location and found our automated assistance efficient. We’re sorry to hear that the lack of an elevator and the condition of the proper… Mostra altro

Dear Guest, Thank you for your detailed feedback. We're glad to hear that you appreciated our central location, the cleanliness of the room, and the efficiency of our communication, even with the self check-in process. We understand your concerns regarding the absence of on-site staff, and we try to make up for it by ensuring essentials are readily available in the hotel’s shared areas. However, we acknowledge that this setup may not suit everyone's preferences or needs. Your comments about the bathroom and accessibility are also noted, and we appreciate you bringing them to our attention — especially the suggestion regarding the sinks, which we will review with our team. Your insights help us improve, and we thank you again for sharing them. We hope to have the chance to welcome you back for an even better experience. Best regards, The Aneyro Team

Dear Guest, Thank you for your detailed feedback. We're glad to hear that you appreciated our central location, the cleanliness of the room, and the efficiency of our communication, even with the self check-in process. We understand y… Mostra altro

Thank you for your kind words! We’re glad you enjoyed the colonial charm of the building, the neighborhood, and that you felt comfortable during your stay. We appreciate your understanding regarding the slight noise from the heating system. We would be delighted to welcome you back on your next visit!

Thank you for your kind words! We’re glad you enjoyed the colonial charm of the building, the neighborhood, and that you felt comfortable during your stay. We appreciate your understanding regarding the slight noise from the heating system.… Mostra altro

Thank you for your feedback. We're glad you appreciated the central location and convenient parking. We take note of your comments regarding the condition of the property and the hairdryer, and we will share them with our team for improvement. We hope to have the opportunity to welcome you again in the future.

Thank you for your feedback. We're glad you appreciated the central location and convenient parking. We take note of your comments regarding the condition of the property and the hairdryer, and we will share them with our team for impro… Mostra altro

Thank you so much for your lovely review! We're delighted to hear that you enjoyed your stay, and that you found the room cozy and well-kept. It's great to know our location worked well for your visit to the city, being just a short walk from the centre makes exploring Québec both easy and relaxing. We hope to welcome you back on your next trip! Éliane – Aneyro Hôtels Collection

Thank you so much for your lovely review! We're delighted to hear that you enjoyed your stay, and that you found the room cozy and well-kept. It's great to know our location worked well for your visit to the city, being just a short… Mostra altro

Thank you so much for your kind words! We're glad you enjoyed the central location, the cleanliness, and the convenience of our self check-in and check-out process. We're also happy to hear the espresso machine added a nice touch to your stay. We hope to have the pleasure of welcoming you again on your next visit to Québec City! Éliane – Aneyro Hôtels Collection

Thank you so much for your kind words! We're glad you enjoyed the central location, the cleanliness, and the convenience of our self check-in and check-out process. We're also happy to hear the espresso machine added a nice touch to… Mostra altro

Hi Nicola, Thank you for sharing your detailed feedback. We’re glad you appreciated our convenient location and found the self check-in process manageable. However, we’re sorry to hear about the issues you encountered during your stay. We sincerely apologize for the dampness in the room and the cluttered items in the hallways. This is not the standard we aim to maintain, and your comments will help us address these concerns immediately. Your observations are valuable, and we’ll make sure to improve the conditions for our future guests. We appreciate your feedback and hope to have the opportunity to provide you with a better experience next time. Best regards, The team at Manoir de la Tour, a self check-in hotel

Hi Nicola, Thank you for sharing your detailed feedback. We’re glad you appreciated our convenient location and found the self check-in process manageable. However, we’re sorry to hear about the issues you encountered during your stay. We… Mostra altro

Thank you for your feedback. We’re glad you appreciated our ideal location for easy access to downtown. We understand your concerns about the absence of on-site reception. While we operate with self-check-in to offer flexibility, we are always available by phone, text message or email and can send someone on site if needed. Your comfort and safety are important to us, especially when traveling with children, and we will continue working to improve our service. We hope to welcome you again in the future.

Thank you for your feedback. We’re glad you appreciated our ideal location for easy access to downtown. We understand your concerns about the absence of on-site reception. While we operate with self-check-in to offer flexibility, we are alw… Mostra altro

Ciao Cesare, Grazie per aver dedicato del tempo a condividere le tue impressioni e per la tua valutazione positiva. Siamo felici che tu abbia apprezzato la nostra posizione, a soli 10 minuti dal Château Frontenac e a pochi passi dalle Plaines d'Abraham. Per quanto riguarda il servizio, il nostro concetto di hotel autonomo senza personale in loco è menzionato al momento della prenotazione. Ci sforziamo di fornire tutte le informazioni necessarie per un soggiorno piacevole e senza preoccupazioni. Per quanto riguarda la pulizia della camera, effettivamente non offriamo un servizio di pulizia giornaliero per soggiorni di tre notti o meno, come indicato più volte al momento della prenotazione. Tuttavia, per soggiorni più lunghi, è previsto un servizio di pulizia. Speriamo di avere il piacere di accoglierti di nuovo durante la tua prossima visita a Quebec. Cordiali saluti, Il team del Manoir de la Tour, un hotel autonomo

Ciao Cesare, Grazie per aver dedicato del tempo a condividere le tue impressioni e per la tua valutazione positiva. Siamo felici che tu abbia apprezzato la nostra posizione, a soli 10 minuti dal Château Frontenac e a pochi passi dalle Pla… Mostra altro

Dear Mauro, Thanks for your comments regarding your stay at Manoir de la Tour, a self check-in hotel. We're glad that you liked your stay with us and we hope to have the opportunity to welcome you back in the future. Thanks again! The team from Manoir de la Tour, a self check-in hotel.

Dear Mauro, Thanks for your comments regarding your stay at Manoir de la Tour, a self check-in hotel. We're glad that you liked your stay with us and we hope to have the opportunity to welcome you back in the future. Thanks again! … Mostra altro

Hello Ms. Cristina, First of all, we thank you very much for taking a few minutes of your time to send us your comments and impressions regarding your recent stay at our establishment. We are very happy to read that our geographic location in the heart of Old Quebec has made the difference for you. Then, we are sorry about the semi-basement room which you did not appreciate at all. A situation beyond our control has forced us to change your room and we apologize for this. We are nevertheless happy to read that your second room met your needs and that the end of your stay with us went well. We thank you once again for your honest comments which push us to constantly improve. Best Regards, Myriam L'Heureux, Lodging Manager

Hello Ms. Cristina, First of all, we thank you very much for taking a few minutes of your time to send us your comments and impressions regarding your recent stay at our establishment. We are very happy to read that our geographic locatio… Mostra altro

Hello Mrs Barbara, First of all, we thank you very much for taking a few minutes of your time to send us your valuable comments regarding your recent stay at our establishment. Next, we are happy to read that you appreciated our prime location in the heart of Old Quebec. Then, regarding the soundproofing, we are sorry that this was an irritant during your stay. The Manoir de la Tour being a century-old establishment, it is true that the soundproofing is not optimal and know that we would like just as much as you that the soundproofing is perfect for our guests. In addition, we are sorry that our automatic system had some problems when you arrived. Be aware that the automatic lock system is constantly being improved. Thank you very much once again for your honest review and we wish you an excellent day ! Best Regards, Manoir de la Tour's Team

Hello Mrs Barbara, First of all, we thank you very much for taking a few minutes of your time to send us your valuable comments regarding your recent stay at our establishment. Next, we are happy to read that you appreciated our prime loc… Mostra altro

Hello Ms. Monica, First of all, we thank you very much for taking a few minutes of your time to send us your valuable comments and impressions regarding your recent stay at our establishment. Then, we are very happy to read that our prime location in the heart of Old Quebec has made the difference for you. Then, concerning cleaning, indeed, like many hoteliers in Quebec city, no cleaning is done during the stay. However, towels and additional items are available on each floor. Cleaning is also possible on request for $40 + taxes. Being new owners for a few weeks, be aware that improvements will be made very soon to facilitate the management of coffees so that you can have them at the very moment you want despite the fact that there is no one on site. Your comment will allow us to improve and we thank you for it! Thanking you once again for your constructive comments and for the honest rating of 6/10. Sincerely, Myriam L'Heureux Front Desk Manager

Hello Ms. Monica, First of all, we thank you very much for taking a few minutes of your time to send us your valuable comments and impressions regarding your recent stay at our establishment. Then, we are very happy to read that our prime… Mostra altro