The staff is young and somewhat experienced. One talking over the other, offering me restaurant reservations when I knew the restaurant was fully booked for over a week, how did they not know that? It’s not terrible service it just doesn’t live up to a relais château experience. One more suggestion: consider creating a coffee shop spot offering pastries. When staying with children or even as a couple, you sometimes don’t want or have time for the Michelin star breakfast experience, especially when staying a few nights. Or in the library next to the coffee, offer a basket of muffins and croissants.

The beauty of the surroundings, the attention to details in all the decor, the refresh of the rooms, the spa, the food, excellent!

Stayed in August 2025

Food is excellent but lacking vegetarian and vegan options

Hotel facilities and staff are amazing

Stayed in July 2025

Some minor maintenance details, easy to fix.

The Manoir sums up the attractions of the beautiful lake region of the Eastern Townships and its hospitality tradition.

Stayed in July 2025

Some of the property could use some love and update. We had an accident due to a railing that was completely loose. To their credit, someone came to repair within 5 min., we are luckily there is no concussion. My main complaint is that the food/drink service at the pool took excruciatingly long. And the staff mainly hid in the cabana instead of going around asking if someone wanted something… you had to get up and go see them or luck out flagging them down. Also, the breakfast part that we ordered was wonderful, but the supporting buffet was ridiculous for 50$… no bread or baguette for the cheese, only croissants and nearly empty at opening. I would still return, but this was hit and miss for me. I guess I expect more from a 5 star.

Location, incl. location of pool & Jacuzzi overlooking the lake, atmosphere, cachet, mostly excellent staff (Special shoutout to restaurant staff and reception), level of the food and service in both restaurants and the fly fishing class made my dreams come true!

Stayed in July 2025

Nothing

Every thing, lake view

Stayed in June 2025

Not very kid friendly.

The place is very charming. Everything about the place is nice

Stayed in May 2025

Perfect environment and accommodation. The service was remarkable.

Stayed in May 2025

The pool and jacuzzi were extraordinary! Our meals on the Terrace were amazing and every single person we interacted with was informative, helpful, and smiling. We loved our stay! Did I mention chocolates on the bed?!

Stayed in May 2025

Property was absolutely beautiful and immaculately maintained.

Stayed in May 2025

The location was absolutely stunning, and it took my breath away when I was first given a tour of the grounds. My boyfriend and I had the best time sitting and paddling on the lake, and we made some amazing memories. The service was flawless, and the food spectacular.

Stayed in May 2025

Lack of proper paving leading from the reception area to the new pavilion where our accommodation was located

Stunning property …. Fabulous Location overlooking the lake & easy drives to eastern townships …. exceptionally beautiful & large suite with a wonderful fireplace and seating area …. gorgeous bathroom with freestanding bathtub and large shower, and Japanese toilet

Stayed in May 2025

The breakfast menu did not offer options towards having a light breakfast.

An absolutely beautiful setting. The room was clean, comfortable and exceptionally decorated.

Stayed in May 2025

Very friendly and competent staff. Delicious food.

Stayed in May 2025

We enjoyed a lovely breakfast but it would be helpful if there were one or two items on that menu that were a little more traditional or boring. Oatmeal looked good but some ingredients were odd. I had the platter called the Discovery which was nice but honestly the pastry was the best part.

Stayed in April 2025

Everything.

I just love the Manoir Hovey. It’s an amazing place to go to a romantic moment.

Stayed in April 2025

The swimsuits are very expensive! I forgot mine and wasn't able to use the spa because paying $175 just to use the spa isn't worth it. Otherwise, everything was perfect!

Stayed in April 2025

Not much

The place was beautiful. The food was wonderful, but very expensive. The breakfast was the same. All in all, a wonderful visit.

Stayed in March 2025

Everything. It’s spectacular. Staff outstanding, physical setting beautiful, plenty to do (esp outdoor activities), lovely decor, great attention to detail.

Stayed in March 2025

Nothing

It was the best hotel experience I’ve ever had. What a beautiful and unique place, the service was exceptional.

Stayed in February 2025

You were supposed to give me a 10% rebate because I sign in with Booking and I didn't get it.

Great location, great staff, very good food.

Stayed in September 2024

My room was clean, functional but very dated.

Great food, service and overall facility. Accommodating staff.

Stayed in September 2024

Tennis court, pools and staff

Stayed in September 2024

One thing that could be a plus is adding some light music to the pool and outdoor areas . It was a little awkwardly silent

Everything

Stayed in August 2024

Nothing.

Everything. Wonderful hotel, beautiful location, very well run, great food. Fantastic staff. Excellent Spa that has been very cleverly designed. Highly recommend.

Stayed in June 2024