Reviews of Manoir Hovey, Relais & Châteaux 5 stars

The beauty of the surroundings, the attention to details in all the decor, the refresh of the rooms, the spa, the food, excellent!

The staff is young and somewhat experienced. One talking over the other, offering me restaurant reservations when I knew the restaurant was fully booked for over a week, how did they not know that? It’s not terrible service it just doesn’t live up to a relais château experience. One more suggestion: consider creating a coffee shop spot offering pastries. When staying with children or even as a couple, you sometimes don’t want or have time for the Michelin star breakfast experience, especially when staying a few nights. Or in the library next to the coffee, offer a basket of muffins and croissants.

Hotel facilities and staff are amazing

Food is excellent but lacking vegetarian and vegan options

Beautiful location. Luxurious bedrooms

Had to queue for up to 45mins for breakfast. Took 40 mins to get a glass of wine and an hour for a bread roll in the Hovey restaurant. Staff were pleasant but felt they couldn’t cope with the number of guests. Also not enough sun loungers by the pool

The Manoir sums up the attractions of the beautiful lake region of the Eastern Townships and its hospitality tradition.

Some minor maintenance details, easy to fix.

Location, incl. location of pool & Jacuzzi overlooking the lake, atmosphere, cachet, mostly excellent staff (Special shoutout to restaurant staff and reception), level of the food and service in both restaurants and the fly fishing class made my dreams come true!

Some of the property could use some love and update. We had an accident due to a railing that was completely loose. To their credit, someone came to repair within 5 min., we are luckily there is no concussion. My main complaint is that the food/drink service at the pool took excruciatingly long. And the staff mainly hid in the cabana instead of going around asking if someone wanted something… you had to get up and go see them or luck out flagging them down. Also, the breakfast part that we ordered was wonderful, but the supporting buffet was ridiculous for 50$… no bread or baguette for the cheese, only croissants and nearly empty at opening. I would still return, but this was hit and miss for me. I guess I expect more from a 5 star.

Every thing, lake view

Nothing

The place is very charming. Everything about the place is nice

Not very kid friendly.

Perfect environment and accommodation. The service was remarkable.

The pool and jacuzzi were extraordinary! Our meals on the Terrace were amazing and every single person we interacted with was informative, helpful, and smiling. We loved our stay! Did I mention chocolates on the bed?!

Property was absolutely beautiful and immaculately maintained.

The location was absolutely stunning, and it took my breath away when I was first given a tour of the grounds. My boyfriend and I had the best time sitting and paddling on the lake, and we made some amazing memories. The service was flawless, and the food spectacular.

Stunning property …. Fabulous Location overlooking the lake & easy drives to eastern townships …. exceptionally beautiful & large suite with a wonderful fireplace and seating area …. gorgeous bathroom with freestanding bathtub and large shower, and Japanese toilet

Lack of proper paving leading from the reception area to the new pavilion where our accommodation was located

An absolutely beautiful setting. The room was clean, comfortable and exceptionally decorated.

The breakfast menu did not offer options towards having a light breakfast.

Very friendly and competent staff. Delicious food.

We enjoyed a lovely breakfast but it would be helpful if there were one or two items on that menu that were a little more traditional or boring. Oatmeal looked good but some ingredients were odd. I had the platter called the Discovery which was nice but honestly the pastry was the best part.

I just love the Manoir Hovey. It’s an amazing place to go to a romantic moment.

Everything.

The swimsuits are very expensive! I forgot mine and wasn't able to use the spa because paying $175 just to use the spa isn't worth it. Otherwise, everything was perfect!