I was very disappointed with my stay at this hotel. The property is extremely old and poorly maintained. My room was not clean at all — I found hair in several areas, which was very unpleasant. The breakfast was also very bad, with very limited options, and the restaurant itself felt outdated. The chairs were worn out and dirty, making the whole experience uncomfortable.

Perfect location, good view of Niagara Falls

Stayed in August 2025

Location and the view

The location and the view is stunning, highly appreciated. Checking in was too long although there were not too many people in the cue. When we asked for the information for checking in, the person who answered us from the information counter didn’t even raise her head to talk to us, which was a bad surprise for a hotel of this standing. Marriott chain doesn’t give the credit for the bookings from other channels, so even we had quite a few days stays in different Marriott hotels from our trips, we are not qualified as their valued member for high speed internet etc, which was frustrating.

Stayed in August 2025

This is our third time in five years staying here and it definitely doesn’t feel as nice as it used to. There are no safes available to store valuables either in your room or in the safe room downstairs by reception as all the individual safes are now not working. They have put four individual safes in which is obviously nowhere near enough for everyone staying at the hotel. Also the room was quite dirty with long hair left all over the bathroom floor and a couple of bits of rubbish left on the carpet.

The view is the best part of about the hotel room as always with this particular hotel.

Stayed in August 2025

Like everything in Niagara Falls they charge you for everything. For example: if you want a cappuccino with your complementary breakfast you have to pay extra to get a normal coffee with some warm milk.

The best thing of this hotel is the view of the falls! Extremely impressive. The rooms are comfortable and clean.

Stayed in August 2025

room.

Stayed in August 2025

no bathrobe, no water placed in the room. Basic amenities do not reflect the charged premium price.

great location to view the Niagara waterfalls

Stayed in August 2025

Bar closed to 5 AC just made noise-very little cooling

Location

Stayed in August 2025

I had requested that my 2 rooms be connecting rooms but they were not connecting rooms. There was 1 room in between, we had Rooms 601 and 603. As well, I had requested 1 room to be Wheel-Chair accessible as I am in a Wheel-Chair and they did not give me an accessible room. My room was big enough to use my wheel-chair but the bathroom was not wheel-chair accessible.

Good Location, was within walking distance to Casino and OLG Stage. Very good breakfast.

Stayed in August 2025

The window frame looks very old

The location and the falls view are fantastic.

Stayed in August 2025

nice view.

Stayed in July 2025

Hotel shower leaks and was messy. Mix up with my breakfast option and had to pay for that.

The room was very nice. It had 2 beds and the sofa was also a pull out bed so perfect for a family of 4. The shower door needs a seal though as water messes up the bathroom floor and only one floor mat was available. The hotel is about a 30 minute walk from Clifton Hill so bear that in mind if you want to go the attractions but the hotel has a shuttle to take you there. The hotel is close to OLG theatre which is good. I thought I had selected the breakfast option so was surprised to find that we weren’t on the buffet breakfast list. Had to pay for that and couldn’t find the details of my hotel confirmation so I wasn’t happy about that.

Stayed in August 2025

Queue for lifts at times and for check-in. No laundry service which is advertised in brochure in the room.

Location, view from the room, reception and breakfast room. ,

Stayed in August 2025

Our bedsheets were too small for the bed they kept falling off the bed.

Great quiet location, near the attractions

Stayed in August 2025

it is a bit far off. not in clifton hill

view is 10/10, room layout is good and big

Stayed in July 2025

Price

Location

Stayed in August 2025

Just a personal observation, the room had a damp musty smell. For the cost of the accommodation I think the paper cups for the tea/coffee is cheap.

Location to the horseshoe falls, walking distance to most attractions. For views over the trees to see the falls, floors from level 9 and above are ideal and you will see most of the fireworks also. Valet parking is handy but $65 per day. Spacious rooms and bathrooms, complimentary tea and coffee in room and fridge.

Stayed in August 2025

Did not care for the toiletries

Location was wonderful with nice restaurants and casino very close. Loved our room that faced the falls with loveseat in front of big window. Also enjoyed the whirlpool Starbucks in hotel.

Stayed in August 2025

A bit old

Great location and we had room upgrade Breakfast was amazing

Stayed in August 2025

Parking lot is located 2 streets from the hotel, wifi is not free Outside of the windows are stained so affected the viewing

Great location so I can see the falls view, room is bigger and beds are cozy At 10pm we saw the fireworks

Stayed in July 2025

Staff , location and view rooms are spacious i would go back

Nice hotel location is perfect breakfast good but the whole place a bit outdated floors chairs in the restaurant that could use a bit off a renovation Small thing key box for the valet drivers falling apart etc things that can easily fixed without spending a lot

Stayed in August 2025

There was no alternative for tea coffee or alcohol!! We are LDS and surprised the hotel did not cater either on the rooms or in restaurants for LDS !!

Location

Stayed in July 2025

Overpriced, amenities, and furniture could be more modern and up to date

Nice view, great location

Stayed in July 2025

Valet parking pushed and lack of onsite parking, the staff were not very helpful and didn’t acknowledge brand membership , spa is separate cost even just for Sauna and hot tub. Pool was busy with children which was fine , but not the cleanest or glamorous of environments. No charging points in room

The location - closet to falls , and had Starbucks open early till late ! Had twin beds and didn’t charge for 4 people like others even though confirmed only 2 guests.

Stayed in August 2025

Pool very small

The scenery over the falls Comfortable beds

Stayed in August 2025