Reviews of Niagara Falls Marriott Fallsview Hotel & Spa 4 stars
6740 Fallsview Boulevard, L2G 3W6 Niagara Falls, Canada
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Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewExcellent view of the falls from 10th floor. Room was very comfortable.
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewPerfect location, good view of Niagara Falls
I was very disappointed with my stay at this hotel. The property is extremely old and poorly maintained. My room was not clean at all — I found hair in several areas, which was very unpleasant. The breakfast was also very bad, with very limited options, and the restaurant itself felt outdated. The chairs were worn out and dirty, making the whole experience uncomfortable.
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewView
Price
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 30 August 2025 · Stayed in August 2025
Verified reviewThe location and the view is stunning, highly appreciated. Checking in was too long although there were not too many people in the cue. When we asked for the information for checking in, the person who answered us from the information counter didn’t even raise her head to talk to us, which was a bad surprise for a hotel of this standing. Marriott chain doesn’t give the credit for the bookings from other channels, so even we had quite a few days stays in different Marriott hotels from our trips, we are not qualified as their valued member for high speed internet etc, which was frustrating.
Location and the view
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewThe view is the best part of about the hotel room as always with this particular hotel.
This is our third time in five years staying here and it definitely doesn’t feel as nice as it used to. There are no safes available to store valuables either in your room or in the safe room downstairs by reception as all the individual safes are now not working. They have put four individual safes in which is obviously nowhere near enough for everyone staying at the hotel. Also the room was quite dirty with long hair left all over the bathroom floor and a couple of bits of rubbish left on the carpet.
Dear John, Thank you for choosing our hotel once again. We are always delighted to welcome you back and that you liked the stunning view of the falls from your room, but we are sorry for the cleanliness concern in your accommodation. We will follow up with the housekeeping team to ensure such matters are not repeated. We also regret the disappointment with the lack of certain in-room amenities. We are continually striving to improve our services, and we appreciate your feedback. We hope to have another chance to welcome you on a future visit. Niagara Falls Marriott Fallsview Team
Dear John, Thank you for choosing our hotel once again. We are always delighted to welcome you back and that you liked the stunning view of the falls from your room, but we are sorry for the cleanliness concern in your accommodation. We wil… Show more
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewThe best thing of this hotel is the view of the falls! Extremely impressive. The rooms are comfortable and clean.
Like everything in Niagara Falls they charge you for everything. For example: if you want a cappuccino with your complementary breakfast you have to pay extra to get a normal coffee with some warm milk.
Dear Annemieke, Thank you for choosing the Niagara Falls Marriott Fallsview Hotel & Spa. We are delighted to know that you loved our spotless, relaxing accommodations along with the breathtaking view of the falls. That said, we regret not meeting all of your expectations. Your comments will be reviewed with our team as we look for ways to enhance our guest satisfaction. We hope to be your hotel of choice every time you visit the area. Niagara Falls Marriott Fallsview Team
Dear Annemieke, Thank you for choosing the Niagara Falls Marriott Fallsview Hotel & Spa. We are delighted to know that you loved our spotless, relaxing accommodations along with the breathtaking view of the falls. That said, we regret n… Show more
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 30 August 2025 · Stayed in August 2025
Verified reviewroom.
Dear Ying, Thank you for reviewing your stay. We are happy your overall experience was pleasant and that you liked our well-kept accommodations. However, we are sorry for the issues which kept it from being perfect. We appreciate your feedback and hope you will allow us to improve your impression of us the next time your travels bring you to the area. Niagara Falls Marriott Fallsview Team
Dear Ying, Thank you for reviewing your stay. We are happy your overall experience was pleasant and that you liked our well-kept accommodations. However, we are sorry for the issues which kept it from being perfect. We appreciate your feedb… Show more
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewThe view from our room was outstanding. You could not decide which way to look. The French doors between the sleeping area and the living room made it easy for me to get up early, have my coffee, enjoy the sunrise (which was spectacular every day) and not disturb my husband. I am going to attach a picture of the view from our window. You could see rainbows periodically throughout the day. I would highly recommend Over the Falls Tour. We did both sides of the Falls with Patty and she was a spectacular guide. We also booked with Uber to go to Niagara on the Lake and both drivers were fantastic...the first one could not call when he arrived because my phone stopped working. He walked around until he found us. The second tracked us down to return the unworkable phone that I left in his car. :)
I have this concern about all places that I stay about parking. Free parking should automatically come with the room. It should not have an option of parking in a lot blocks away for free. Again, this is not the only hotel that does this - it just bugs me when you pay that much for a room.
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewExcellent breakfast buffet with many options to please patrons.
None
Dear Valued Guest, Thank you for the excellent review of your stay at the Niagara Falls Marriott Fallsview Hotel & Spa. We are thrilled to read that you thoroughly enjoyed our breakfast offerings. It's our goal to offer a satisfying start to the day with a selection of fresh, tasty options. It's great to know that you're considering staying with us again, and we look forward to welcoming you back on your next visit to Niagara Falls! Niagara Falls Marriott Fallsview Team
Dear Valued Guest, Thank you for the excellent review of your stay at the Niagara Falls Marriott Fallsview Hotel & Spa. We are thrilled to read that you thoroughly enjoyed our breakfast offerings. It's our goal to offer a satisfying… Show more
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewgreat location to view the Niagara waterfalls
no bathrobe, no water placed in the room. Basic amenities do not reflect the charged premium price.
Dear Nicole, Although we are pleased to know that you liked our central location as well as the stunning view of the falls, we were sorry to read that you were disappointed with the lack of amenities in your room. Please know we welcome you to reach out to our front desk at any time for items you need to make your stay more comfortable, we are always here to help. We hope this was not too much of an inconvenience and that you will stay with us again soon. Niagara Falls Marriott Fallsview Team
Dear Nicole, Although we are pleased to know that you liked our central location as well as the stunning view of the falls, we were sorry to read that you were disappointed with the lack of amenities in your room. Please know we welcome you… Show more
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewJust the view
Expansive and they don’t answer the phone bad service
Dear Musleh, Please accept our sincere apologies for the lack of proper assistance you received from our front desk associates and for the oversights in responding to your calls. Providing thoughtful, attentive service with a commitment to quality is always our number one priority. We have shared your feedback with the appropriate individuals to prevent the challenges you experienced from occurring in the future. We hope you will change your mind and give us another chance to regain your trust. Niagara Falls Marriott Fallsview Team
Dear Musleh, Please accept our sincere apologies for the lack of proper assistance you received from our front desk associates and for the oversights in responding to your calls. Providing thoughtful, attentive service with a commitment to … Show more
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewThe view was spectacular. The room was very nice.
The bathroom door was black from people touching it. I cleaned it so I can touch it . It took too long to get the car sometimes.
Dear Caron, Thank you for choosing the Niagara Falls Marriott Fallsview Hotel & Spa. We love knowing how much you enjoyed our well-appointed accommodations and the incredible view of the falls. That said, we regret any inconvenience caused due to the cleanliness concern with the bathroom door and will follow up with the housekeeping team. Your suggestion regarding the valet issues is taken into consideration as we always look for ways to learn and grow. We hope to see you again for a seamless experience. Niagara Falls Marriott Fallsview Team
Dear Caron, Thank you for choosing the Niagara Falls Marriott Fallsview Hotel & Spa. We love knowing how much you enjoyed our well-appointed accommodations and the incredible view of the falls. That said, we regret any inconvenience cau… Show more
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 26 August 2025 · Stayed in July 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewLocation
Bar closed to 5 AC just made noise-very little cooling
Dear Tony, We apologize for not meeting your expectations and for the disturbances you encountered with the air unit. Thank you for bringing this to our attention; we will address this accordingly, and we are very grateful for your patience. With that being said, we are happy to know that you liked our ideal location. We look forward to having you visit with us again. Safe Travels. Niagara Falls Marriott Fallsview Team
Dear Tony, We apologize for not meeting your expectations and for the disturbances you encountered with the air unit. Thank you for bringing this to our attention; we will address this accordingly, and we are very grateful for your patience… Show more
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewGood Location, was within walking distance to Casino and OLG Stage. Very good breakfast.
I had requested that my 2 rooms be connecting rooms but they were not connecting rooms. There was 1 room in between, we had Rooms 601 and 603. As well, I had requested 1 room to be Wheel-Chair accessible as I am in a Wheel-Chair and they did not give me an accessible room. My room was big enough to use my wheel-chair but the bathroom was not wheel-chair accessible.
Dear Rocco, We apologize for not meeting your expectations regarding your assigned accommodations and the reception to your request about the adjoining rooms. We will speak with the appropriate individuals to ensure they are consistent in service delivery. With that being said, we are happy to know that our location was ideal for your plans and our breakfast offerings. We hope to have another chance to welcome you on a future visit. Niagara Falls Marriott Fallsview Teamle.
Dear Rocco, We apologize for not meeting your expectations regarding your assigned accommodations and the reception to your request about the adjoining rooms. We will speak with the appropriate individuals to ensure they are consistent in s… Show more
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewThe location and the falls view are fantastic.
The window frame looks very old
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 23 August 2025 · Stayed in July 2025
Verified reviewnice view.